Mission Pacific

This place is really becoming a night mare to live in. Almost to the point where I do not even want to come home anymore. It used to be a very nice place and I have been here for years. No everything is a hassle and it takes months for repairs to get done. I am so feed up living here. No one hardley answers the office line. Try it call them now, unless things have changed you will most likely get the answering service. I leave messages and get no returned phone calls. I just left another message now. I also get messages monthly about parking issues. They tell you that you are good and then send you emails a week later saying If we do not receive them by that date your parking spaces will be revoked and reassigned. The elevator is constantly not working and the fire alarm goes off once a week. I really liked living here up until this year. They re did the floor up stairs and you can hear everything the neighbors do and every time they move anything.

This place is terrible! I have lived here for over 2 years and have gone through more than 3 management companies. No one can seem to get this running adequately. Amenities are a joke, pool sauna and hot tub are closed 60% or more of the time, there are gang signs and graffiti popping up left and right, my apartment has not had reliable hot water in over 7 months. 7 MONTHS I haven’t had hot water!!! Last time someone came to my unit to fix it thy replaced the tub knob, needless to say that did nothing to fix the hot water issue. There are also termites, a problem that has stretched back to the first property management company and no one seems so care. There hasn’t even been so much as an exterminator sent out to assess the situation. AND to top it off they are raising rent prices to reflect the cost that others are paying moving into the area but my bet is the other places in the area have hot water, working utilities, are graffiti free and probably void of termites! What a joke!
On a side not it took them months to fix the front gate. Only outside strangers could get in but if you were a tenant you could not get out of the gate without picking it with a credit card. Good thing there wasn’t a fire because there would have been no way a rush of people would have been able to make it out.

Honestly I don’t know why I can’t give this place zero reviews. They were all nice and stuff when you’re trying to move in but it’s definitely not worth your money. First off I had to pay a huge deposit, about $ 1700 and now I’m reading where other people only had to pay between $ 200-​$ 300? Totally a rip off. Then we can visit their maintenance, management, and security. You do see security on the weekends but they never do anything. They walk around and if you have any concerns with security issues, the officer never answers. I was walking my dog one time and I saw someone jump the fence and security never answered any one of my 5 calls to tell them someone was in the complex. I’m a girl so that scared me a lot. Their maintenance staff is a joke. My A/​C broke over the summer, meaning it was dripping buckets of water every day. I called many time to the management and they scheduled so many appointments to fix it and when they finally got around to looking at it, the guy literally put duct tape over the pipe. The pipe stopped dripping for 20 minutes. It took 6 months for someone else to come in and look at it… and I’m not over-​exaggerating with the timeline there. Then our fridge started to leak water inside which got all my food wet and let this really gross brown residue on everything. That was never fixed. My garbage deposit broke and never got fixed. My outside light was broke and never was fixed. Cabinet door started coming off their hinges. I had one fixed but then the maintenance guy fixed one and then took 2 other off and only replaced one. The other is still sitting in the kitchen. The elevators always smelled like pee and one time had a weird red stain covering most of the floor. Trash was always lying around everywhere. Etc, etc. The list goes on. The management was also terrible. They’ve gone through about 3 different managers in the 10 months I lived there. Oh yea, my lease was supposed to be over 1÷23÷16 and I have never been able to get a hold of anyone so I can sign my lease back over and get my deposit back. I still have my keys and garage card. Every time I tried to pay rent they always said it was late, when it wasn’t. My portal stopped working after 7 months and they were never in the office to take a check. You never get a call back. You get a shit ton of emails though asking about their service. I’ve always said that it’s terrible. What else would I say. Then another time I got an email saying that my service request was completed. I emailed back saying it wasn’t and then listed everything that I needed done before I move and everything that still needed to be fixed or had been broken by the maintenance guy and they said they’d reschedule and never did. This place is a joke. I’ve wasted so much money and effort to try to contact anyone here and it’s all gone to waste. I’m gonna report it to the Better Business Bureau. Oh yea and let’s not forget the flea infestation that was never taken care of this past summer. Every dog in the complex was infested with fleas and their owners constantly complained that there was never any bug treatment outside. My dog developed an allergy to them to a point where he started to loose and an get infections. I can’t believe this place is still open. And if management tries to get me to pay any more money to them, I’ll take them to court. Ridiculous

FAIR WARNING Don’t move here!
We moved in a few months ago and it’s been a complete nightmare from the beginning!
When we first applied to live here we were told what our move in date was but that the final credit check needed to come in and when it did, they would call us. No calls. Not once. We called and called and called and left messages with absolutely no call backs. It wasn’t until my husband drove over to the complex did we finally get the «oh I meant to call you and tell you that you were approved!»
On our move in day, our apartment was not finished! The base boards were missing in most of the rooms after being told that our apartment would be move in ready! At this point, we aren’t even sure if we should move our things in or if we should wait. Keep in mind that all of our belongings are in a truck waiting to be unloaded. So we call the office. No answer. We call the after hours number. No answer… Needless to say, we were out of options and had to unload the moving truck.
Weeks after moving in, they finally got around to finishing our floors… After we called and asked them to pick another day because we had the flu… Nope! They still showed up that day.
In the past 4 months, fire alarms have been pulled at random times day and night. Currently it is 12:30 in the morning and the fire alarm for the complex is going off and has been for 20 minutes.
The apartments are far from sound proof and there are a ton of screaming children running up and down the halls at all hours.
The pool and sauna were shut down for construction for weeks with no notice to residents.
If you drive a vehicle larger than a Mini Cooper, parking in the parking structure is damn near impossible and if you want an extra space, they charge you another $ 100!
The «gym» has been closed for weeks for construction and yet, no construction or remodeling has taken place as of yet. But it’s not really a gym anyways. Just 3 pieces of cardio equipment.
The apartment complex has had roofers here for the past month starting in the wee hours of the morning. Throwing debris off of the roof on to patios and balconies and no promise to clean them.
During the heavy rains, at least one apartment completely flooded and the residents had to be moved to a hotel.
A few weeks ago, there were a ton of police here because some guy decided to bust in to an apartment through a patio window. Yes the place is gated but management uses the fire lane as their own personal parking space and they leave the gate to this area open all of the time.
The apartments are cute but incredibly overpriced. The laundry room is tiny for the entire complex.
The only positive of this place is that it allows dogs.
Please take my advice and find another complex! You’ll be much happier elsewhere.

10 reasons why to say NO to Mission Pacific apartments
1. It’s a ghetto Area.
2. Very scary at night.
3. The security not really doing anything (every time you will see them doing nothing and playing with the phone)
4. Always smell like weed.
5. The apartments are very old.
6. The fire alarm is broken so once a week you will wake up in the middle of the night because of the alarm.
7. When you are finished the contract with Mission Pacific there will find something to charge you for.
8. The parking garage it’s a crime area. Think twice before you put your car over there.
9. Mission Pacific pool — you will see a lot of people coming in from all over The neighborhood and no one stop them.
10. Laundry room — open until 10 PM. You will see people from the neighbor building doing laundry in Mission Pacific laundry room.
Before you choosing this place remember you can find so much better for this price.

Mission Pacific Apartments is a great place to make your home. If you enjoy an active lifestyle, that is what represents people living here. I love the pool and hot tub, but most of all the management. Our Manager, Sara is the coolest and will take very good care of you! She is backed up by our Assistant Manager Beatrice who goes way out of her way to make you feel welcome. The maintenance staff is great and respond quickly if you have a problem. If you’ve lived in different places, then you know that is important.
For sure, come visit Mission Pacific and you might just fall in love with it like I did.

I have been waiting, hoping that things were going to get better before posting this review but things have not gotten better.
All was well when we first moved in. Erica in the office was responsive and helpful. Aside from the scary cabinets in my apartment that looked like they’d been chewed up we didn’t have issues. Then about a month or two ago the complex switched management companies once again (this seems to happen frequently). Things have never been worse. The pool has been closed for weeks without any indication of when it will reopen (its a really lovely green color). Dog bags are hard to find, which would be okay if there weren’t 100 million dogs that live in the complex (of which one is mine to be fair).
People like to park in my assigned parking spot and when I call the office I get no response to this and many other issues. Kids are often unattended in the pool, well really in the complex in general. Rules are arbitrarily enforced. The office no longer takes packages and yet left the gate unlocked for weeks– meaning anyone could just walk in and take your package (not to mention shady neighbors). Hallways often go uncleaned. The «gym» is pathetic and often has children playing in it (again unsupervised).
«security» which sometimes patrols sometimes not. called courtesy patrol last night about a dog that was trying to jump out a window– no response. no call back.
For the cost of living here, you could live else where in San Diego and have more access to life (grocery stores, restaurants, bars, etc). You might not have the «amenities» but frankly an unresponsive management company, a dirty pool, and a pathetic gym don’t mean much as far as amenities go.
Oh and I can’t forget the elevators that look like something out of a 1970’s horror movie and frequently smell like pee and are littered with garbage (when management show the apartments they always take the stairs– I would too if the elevators looked like that).
I’d be happy to update this review if management would have the courtesy to fix the above stated issues and actually call me or my roommate back when we have issues…

Refund check was mailed back to me by my bank because it was goofily written out to Ryan and Andrea and Trevor and Vittoria. My whole families names. The bank wouldn’t cash because all those names are not joint account holders. Maybe this is banks fault but nonetheless… I didn’t get the apartment nor my $ 100 back … Still…

This review is mostly about management, though the property is absolutely beautiful and meticulously maintained. Michelle was so friendly and welcoming. Though the call center had scheduled my appointment during her lunch break, she still sat down with me after she grabbed a quick bite and after I checked out the property. She explained everything so thoroughly and really seemed liked she cared about her work. The floor plan I was looking for wasn’t available at the time, but she assured me that she would let me know ASAP when it opened up. Sure enough, the next day I get a call from Erica saying that a place has opened up and that I can apply! She sent an email with all the proper links and was super friendly on the phone. Unfortunately, things came up and I can’t move onto this property at this time, but it is surely my dream to live here at some point in the near future. I felt so at home already and it was just such a great experience. Thank you so much Michelle for being so kind and taking the time to really talk to me, and thank you Erica for calling me as soon as a place opened up and being so nice on the phone!

Excellent leasing office staff very attentive to any issues that occurred. Easy Application process and very responsive always returned my calls and would help with anything we needed. Would definitely of Stayed if I didn’t move out of the area for work. The property was very clean and well maintained and the maintenance staff got issues taken care of the same day most times. I would definitely recommend Mission Pacific if you are looking for a nice place with a great price that doesnt skimp on amenities.

Mission Pacific is a horrible place to live and I would never refer anyone to rent an apartment here. From day one when we moved in last year we have had nothing but problems within this complex. From our rent and account being completely inaccurate, such as wrongful charges or overpaid rent, noisy and violent tenants and constant break in’s in the parking garage and units have made us feel unsafe living here.
Aside from those issues, we moved in the first week of August back in 2013 and the head manager of the complex at that time did not change our move in date from July 25^th to August 1^st (We were unable to move in due to carpets being replaced and other maintenance issues). A few weeks ago we were told that we were being pro-​rated to stay in the apartment till August 1^st although we weren’t even allowed to live in the apartment on July 25^th, our supposed move out date. When we addressed this issue to management we were told that it was our responsibility to inform management that THEY were supposed to make corrections on our lease agreement at that time. NEVER as a tenant has it been my responsibility in any living situation to be responsible for maintenance issues approved and conducted through the leasing office. Because of the leasing staff not updating our contract, we are now being forced to pay a pro-​rated amount to move out on the same dates we weren’t even occupying exactly one year ago.
Though we have documented proof that we moved in almost a week later, along with proof that carpets were being installed during our «supposed» occupancy, the complex is still not willing to fix their mistake of the pro-​rated monthly charges. My roommates and I have dealt with these issues in a calm and respectable manner all year and even in this situation where they are entirely at fault, they have been completely rude, accusatory, and unwilling to work with us. I will never allow a future classmate, friend, acquaintance, or relative to EVER consider living in this complex!

I really didn’t like this place (my opinion)… I don’t think words can express how bad it was. Management was terrible and was not understanding. I had a roommate who couldn’t pay his side of the rent and pretty much forced us out and now I have a collection agency after me. I always had my end of the rent on time and this is what I get they should have at least let me out of the lease. I showed up with my end of the rent like I normally do and she pretty much sent it back to me? I guess my money wasn’t good enough. Oh well. There are plenty of new apartments being built around the area!!! Also please be careful with parking here garage parking spots are very tiny. I have a 350z and I still could bare squeeze it in.

Cockroaches and mold everywhere. We’re clean people too so this was disgusting. They never even said sorry or tried to make up for it. Now that the lease is up they’re raising our rent $ 100. Plus the pool was closed for a few weeks for being unsanitary. I know these apartments may be spacious and nice but do your self a favor and look somewhere else. Awful.

Oh my god do not DO NOT live here! I understand when you google this place 4 stars comes up and other BS but that’s because they have robots leave reviews to try to make this place look good and not actual tenants. Seriously. you are better going to the bank, withdrawing all of your hard earned money, going into your bathroom and flushing it.
I escaped this hell hole 4 months ago and am STILL dealing with Mission Pacific problems! We have now been contacted today by their collections dept. We paid a
300 $ deposit when moving in and they are demanding an additional 400 $ dollars!!!
200 $ something of which is from utility bills that they never charged us for while we were still living there? Yeah they like to charge utilities 2 months behind apparently… So when we moved out August they’re still hitting us up for June and July, words can not describe my frustration at this. WHO does this? I have never EVER heard of apartment complex pulling this shit. We paid our utility with our rent, every month, like every other normal person. So instead of our 300 $ deposit going toward cleaning or what have you, they deducted their late utility bill from it and now are demanding an additional 200 $ for painting walls, which BTW they didn’t bother even doing when we moved in. We also didn’t paint any of the walls ourselves so why they need a repaint is a freaking mystery.
The rest? Cleaning and steam cleaning…400 $ something in total. WTF??? We didn’t have any pets, kids, nothing. We took very good care of our apartment despite the black mold that was in the bathroom and shit constantly breaking all the time.
MISSION PACIFIC SHOULD BE ASHAMED. The people who work here and run this horrible complex are low life jerk off’s. Astronomical rent in the middle of the hood, which I just read in another review that they have just raised… horrible broken amenities and the balls to hit up past tenants for even more money. No wonder people are constantly moving in and then right out.

I moved here in 2010 and I have been very happy with this place.
The maintenance staff has come to fix things quickly and efficiently. They are friendly and don’t mind chatting with you quickly in the hallway.
The apartment complex had a new head manager Genevieve and she really takes care of things quickly. The leasing manager Howie is a really nice guy who I enjoy talking to any time I find myself in the office grabbing a delivered package or just grabbing a free cookie.
The apartments are beautiful and very spacious. I live in a two bedroom two bath unit on the top floor. Most of the top floor units have a vaulted ceiling with a skylight which allows a ton of natural light to pour into the unit so you don’t have to turn on lights until the evening hours.
The courtyard has beautiful plants, well kept grass area, and a path to walk around the complex, good for exercising.
There are work out areas, one with weight machines and the other with cardio equipment. Not too big but it will definitely do when you don’t want to pay for a gym membership. I have never seen any of the equipment broken or malfunctioning. Everyone is also pretty good and wiping down the machines and clearning up after themselves.
The sundeck/​lounge area is quite the nice touch for this complex. They have a pool table (check out the balls and equipment from management), two gas grills, and an herb garden. You can pick fresh basil, mint, Rosemary, and chives for your cooking. Lately the herb garden has only had a couple of spices to chose from, but I can’t be picky with free herbs.
Once a month the complex has a pizza party night out on the lounge and most of the neighbors come out to socialize. It’s s pretty tight knit community where everyone knows everyone. Very pet friendly and despite the complex being full of kids they are all pretty sweet and well behaved.
Minus one for no designated visitor parking; however during the day time the street parking isn’t too bad.
Other amenities include a pool, hot tub, sauna in the main courtyard. Free wifi around the pool and laundry room. Huge laundry room with many machines. If a machine is broken, it’s fixed very quickly.

Have to say that yes, the appt manager has everyone in her family living here and she does like to TALK about everyone and everything. The new guy Howard, does not know what he is doing… We alway have to tell them 3x when we need something fixed. We are leaving in aug and hope that we won’t have any issues.
And yes, you share your water bill with everyone… So does that mean you pay for the water you use at the laundry mat? You pay an over priced washer and dryer, and have to still pay for the water!!!,
We recommend this place for our friends but never got the referral incentive… I am sorry I did recommend this place to them, their apt has mice and had to move two times…

So… at first I thought I really hated this place.
But they got rid of Alba in the leasing office and I feel like this place has completely turned around. There’s been a lot of people moving in and out and the mood has seemed to change around here, it’s very quiet!
We were so sure we were going to move out once our lease was up but we just couldn’t beat the price, and we’re in a good area! It may not look like it at first but we’re right next to Kensington and only 10 minutes from the Base, Downtown and everything else fun! And it’s so safe, you can’t beat gated and a security guard!
I have to say, I really like this place. It’s become our home and we’re very excited to move into our two bedroom next month!

You lost all my respect. You deserve no stars or if there is any such thing as negative stars. First all this place was never considerate about people breaking their lease because of an employment relocation reason. How could you tell us that we have to find people to take over place and if we didn’t we have to still pay the rent. Most places will tell you if you want to break the lease you just pay a penalty fee. They never gave us that option. So we did what they told us to do find people to take over the lease. So found some people to take over the lease. Gave us all the information that we need so we the new people to take over. So I get the word couple days and they said that run a credit check for the people that are taking over and now one of them has really bad credit. With bad credit they will need to make deposit of the one month’s rent but also add another month’s rent. They said before that if they moved in they didn’t have to pay a deposit because we made deposit already. So why are giving us the turn around? Why can’t you be clear on the process in the first place? Now you created two issues. I’m sorry but you are being jerks about the whole situation. I never been this heated and ever rated something this bad. But you deserve to be rated as the WORST PLACE TO LIVE!!!

If I could give no stars I would. This is the WORST apt complex I have ever stayed in. I rented a two bed three bath townhouse (thank God I only signed a 6 month lease). 2 of my toilets where broken the whole leasing period, I called maintenance and they came 7 times to fix it! No exaggeration. My garbage disposal broke and the guy who came to fix it took the garbage bag out of my trash can (I wasn’t home at the time) and dumped the old food and dirty water into it, then left leaving the trash can full of crap and his tools laying in the kitchen. One day my frige started leaking and I went to the office and was told it would be fixed asap. a week later when I had water all over my floor I again went into the office and was told that she didn’t «remember» me coming in and that it would be fixed. Three days later my refrigerator broke and spoiled all the food inside. I had to call the apartments superintendent to even get a reaction. I almost broke my lease at that point. The permit in the elevators is STILL expired. The manager Alba is lazy and the asst. manager Erica is a complete air head. She once left the office for «lunch» for 3 hours! THESE APTS MAY LOOK NICE FROM THE OUTSIDE BUT DO NOT BE FOOLED!!! SAVE YOUR MONEY
Whoever that is that gave them four stars is ridiculous and probably a fake account.

I have no reason to complain at all about this place. I lived in this apartment complex for two years. I had trouble with noisy neighbors too. But only twice. In both cases management intervened and it didn’t happen again. I found property management responding extremely professionally and reasonably. Sure, street parking could be better. But it’s San Diego. Show me where street parking is easy in this city. I certainly will miss the pool and the hot tub. The building itself is in great shape. Only my kitchen was a bit outdated, not in bad enough shape though that it needed to be renovated. The hallways just got updated with new paint and carpet. I definitely recommend this place.