Michael Kors

I braved the madness of outlet shopping on the day after Christmas and I don’t regret coming! I found great deals and a very helpful staff. As busy as it was, Diana took the time to price check something for me and answer my questions with a smile. There was a scuff mark on one of the bags and the cashier whipped out cleaner and got it off for me. I found exactly what I was looking for and with the extra discount picked up a little something extra. Merry Christmas to me!

I’ve always been able to find what I’m looking for and leave with a better deal than expected.
Keep in mind this is an outlet store and it may not have current styles.
I’ve shopped at this store multiple times and have always had great customer service.
I like how there’s always some sort of discount on top of the already low prices (when I say low I mean for the brand).
For Mother’s Day I bought a handbag and a clutch for the mommy’s and it was a total of $ 80 with tax.
Today also went back to get the mommy’s matching wallets for their handbags $ 60!!!
I like their new location as it is bigger a d there’s more space to look around and shop.
The new location is behind the Adidas store.
Happy Shopping!

WOW! to describe one of the best shopping experiences is tough since thanks to Jackie my wife ended up getting her Christmas wish come true. I have been searching for a particular purse and called this particular store 3 days in a row and several times. Jackie helped me with every single phone call and was not only a true professional and very polite but so helpful. She even took a picture of the purse that we both thought was the one and sure enough it was. I wish this review could give her more credit then what my words can accomplish since she went beyond the extra mile. She gave me the best customer service experience that I have received from a retail store. I thank you Jackie for being absolutely amazing and nothing short then exceptional on your customer service skills. I hope everyone goes there and asks for Jackie and they will see how amazing she is. Thank you Jackie for making my wife’s Christmas wish come true.

New location, horrible service! Just went in wanting to buy a purse and a watch. The guy outside told me to wait «in line» btw, no one else was in line and I was alone… 5 seconds later a guy opens the door and says, «do you want to come in?»… Umm Yeah!!! Also, NO ONE greeted me while 4 people watched me walk in. Maybe I looked young or poor but shit, I was ready to spend about $ 500. I went next to a guy recovering, and I was touching and looking at a purse, nothing. Passed the watches, nothing. Walked around the entire store twice, nothing. I’ll spend my money at another Michael Kors.

As I walk towards the store a male employee opened the door and rolled his eyes and said «hi» with the most irritated tone of voice, and he looked like someone owe him money or something. My girlfriend and I walked around the store and no one said a word to us, 5 employees and a manager not one person said a word to us. I can understand if the store was busy but there was barely 4 people in there counting us 2. Terrible service and I don’t see how any of the previous reviews were positive. Well never go back to this place.

Great customer service ever!!!
I always shop there because the customer service is just excellent. Employees are very friendly and helpful!!!

They suk balls fukn annoying ass customer service all up on My ass calm down im they’re to shop not steel. Don’t need ur opinion but wen Im ready to pay no one paying fukn attention I swear fukn paisas

***Wonderful customer service!***
They were able to handle a warrantee issue promptly and professionally! I wish all businesses conducted themselves this way… they had me at hello!
Thank you again!

i counted 5 employees in the store, with no one attentive to the register, and no one attentive to me as a customer. They all stood around, looking pretty, greeting each person at the door. What’s the use of greeting someone and then not following through with a sale? Hello? Can I get a little help here?! I didn’t just stand there I had to ask three employees before someone actually helped me after waiting an eternity. There I wait eternity on eternity on eternity! You really don’t know how an exchange works? Not just you, but the four out of five employees on the floor?! Also, I could have totally taken the wristlet I was exchanging back to myself because the employee didn’t even ask for it back. But I was a moral person to give it back even when they didn’t ask for it.
Michael Kors isn’t a Prada store BUT I do expect some level of attentiveness and knowledge of what to do! Is that so hard? I have worked retail in Hollister long long time ago and… Sadly to say Hollister, yes Hollister, aside from clothes and judging by employees, would be given more stars than this Michael kors store.

I will NEVER shop at a Michael Kors outlet store again especially this one! Employees are rude along with the manager. They ignore you unless you speak there language not very friendly. Wanted to return purse I bought 2 weeks ago and try to tell me it was used and I could not have a refund or a store credit. I gave them a piece of my mind and I got my store credit which IS BULLSHIT! That’s okay I will use it at a real Michael Kors store that has nice helpful employees.

Employees are not helpful. They are rude. They cut you off before even finishing the question you’re going to ask. Lame. I will take my money some where else! :-)

I usually just browse the selection when I’m here, but on Labor Day weekend I snagged a cute little purse that was marked down 70%! One simply could not pass up on that opportunity, especially if it’s a genuine leather bag. Huge thanks to Lupita for doing the calculations and helping me narrow down my choices. Sure made me feel like a valued customer!
Cassandra assisted me on checkout. She even polished a spot that I thought was scratched — thankfully it came off with their leather cleaner.
They probably had eight staff members on deck the time I came in — and for such a small store you’ll surely get one to assist you.

I love this store! Discounts on such beautiful bags! I love shopping here very chance I get!

Decided to skip the inevitable long lines at this Michael Kors outlet store and dropped by the day before Thanksgiving. Parking was great, crowds were non-​existent, and more importantly, I was able to shop in peace. Not sure what deals were available on Black Friday, but 40−50% off was not something to scoff at on a regular shopping day. Granted, prices are still a bit steep, but quality is not cheap. The bag has to last years and years and years!
The store itself is typical of any high-​end (but outlet) store. Decked in white, music blaring, attentive staff hovering, last season’s merchandise all tagged and displayed appropriately. Time certainly and pleasantly well spent shopping at this store.