MCar – A Midway Company – San Diego Downtown

Got a decent price on a two day rental, but was treated like a criminal. The last time I was asked so many questions, I was interviewing for a new job. I have been renting cars for 40 years and had to put up a $ 200.00 deposit. The last time a deposit was asked of me was 25+ years ago. I rent from Avis, Enterprise, Hertz, National, and Alamo, and zero deposit. If you want to feel like you have been convicted of something, this is the car rental place for you. Otherwise, go elsewhere.

My husband and I used Mcar to take a trip to NorCal. Our appointment to pick up the car was at noon, however when my husband arrived it was not ready and he was made to wait until 2:40. With a two year old in tow waiting for his 1 o’clock nap, it was very frustrating. They did give us 10% off for the wait, which was fantastic. When we returned the car, my husband was talked down to and accused of having pets in the car (which we did not). The manager was brought in and signed off on everything, thankfully, and the attendant reluctantly gave us the agreed upon price («it will be $$$, I guess» he said). The car was great, but the service left a lot to be desired.

This is the first time that I had a pleasant enough experience with a rental company to where I wanted to write a review. This was such a great experience! From the time we arrived at the airport and was picked up, all the way til the end of the trip. There were no hidden fees and even though the internet was down when we arrived, the staff made sure we received our car in a timely fashion. I will definitely rent from MCar again when in San Diego.

probably as good as it gets in terms of rental car service. fast, friendly service! they even bumped me up to a SUV because they had run out of sedans without any increase in cost. the cars are in great condition — id say most of their cars were the newest models; my 2016 rav4 had 4000 miles on it.
just a heads up — they take a 200 deposit on your credit card but they return it within 2 – 3 business day after you return the car (and there are no other problems).
overall, great experience! i will definitely use midway car rental wherever available over the other national car rental companies. hassle. free. and they offer some of the lowest rates too! need i say more? lol
thanks midway!

While we had no problems with the car itself, the initial service was slow and the car wasn’t ready upon arrival. They only have one shuttle running to and from the airport so the pick up wait was longer than most other shuttles. Additionally, if you return the car before 7 am or after 8 pm, at least at the San Diego airport location, the Midway is closed and you will have to park at a third party lot down the street, for which they charge $ 8.

The guy driving the huge black midway van almost hit us near the airport!!! He tried to beat a red light and almost hit the front of our car! Where the hell did this guy get his license?! It’s 12:10pm on 12÷19÷15!!! MIDWAY GET THIS DRIVER OFF YOUR PAYROLL BEFORE HE CAUSES THE COMPANY A LAWSUIT!

Thank you midway car rental for helping me out during my trip to San Diego! The shuttle driver came to pick me up from my terminal and I did not have to wait very long. The men working at midway were so friendly and made the process smooth. The price did not change from the quote I got on the website when I reserved the car, which is rare to see! Also, this was the cheapest car rental place. The only complaint was when I returned the car, the woman working was not as friendly, and seemed annoyed with the questions I asked her. She was friendly with the man in front of me who was renting a car, but short with me as I returned mine. But all in all, I would absolutely rent from midway car rental again and recommend it to future travelers.

All these 5 star reviews are well deserved. Not only did I get a great weekend rental rate from Midway Car Rental ($ 13 for an intermediate car, mine was a Hyundai Elantra. No special deals or discounts were applied), the people who work there are really helpful and nice. It’s a small office on Pacific Highway, but as I was waiting to speak with an agent, I watched another agent patiently and helpfully explained the terms and conditions to someone who had limited English skills. My own experience with Midway Car Rental was top notch. Customer service is clearly important to them.

great experience! especially after my last fiasco renting from Payless. NEVER use Payless!
Anyway, as instructed, I called them to have their shuttle come get me at the airport. The driver of their Black Sprinter was really nice and really enjoyed working for Midway. They replace their cars yearly so you get a good car. The check in process was a little slow, but the guy was nice and helpful.
I was running late upon return (my fault) and the lady who did my return was understanding, got the car returned and got me to the airport fairly quickly. I made my flight!
All and all a great experience!

First, we had to call for a pickup instead of just going to the curb for pickup. When we called they said 10 – 15 minutes. After waiting 25 minutes we called again and they said the driver just dropped someone off for departure and they would be there in 5 minutes. 20 minutes later they finally showed up. When we got to the rental office there was more waiting. Total time from first phone call to driving away was 1 hour!
We allowed extra time at drop off. It is a good thing because again the check-​in process was slow and we had to wait for the shuttle.
On the good side, the car was cheap and in good condition. Use this company only if you have time to wait.

Found this place thanks to Unilocal.Top notch service. Great prices. Friendly staff. Simply walk out of the airport and straight across the access road to the area where the car rental vans are congregated. Call Midway and a few minutes a sparkling black Mercedes passenger van will pick you up for a 3 minute ride to their office.
One nit is Midway whacks your credit card for an additional $ 200 as a security deposit. We rent cars many times a year from other car rental companies and have done so for decades and this is a first for us. Once the car is returned, only the rental amount is charged to your card and the extra $ 200 that was impounded is freed up. Not a deal breaker, and they told us they were going to do it but not during when making our reservation — only at the time of rental. Not one of our suppliers asks us for security deposits. That is insulting.

Gina went the extra mile to make sure that I was happy and went over the features of the car before I left. She inspected the car with me before I pulled it off the lot. I was welcomed with a warm greeting when I returned the car. I will not hesitate to use them again the next time I’m in San Diego!
Even The shuttle driver was great and picked me up quickly from the airport!

Excellent customer service and great selection of new cars. I used to use
to reserve my cars, but have since switched to
because they’re cheaper and you don’t have to pay a penalty for cancellations, which is huge in my line of work, as flight delays and cancellations are the norm. I found an amazing deal for only $ 16 including tax and I was all for it. While I had never rented from Midway in San Diego, they are my favorite rental agency at LAX, so I had high hopes and I was not disappointed. My flight landed at the time I was due to pick up my car. I called & explained my situation to John. He said everything was fine and had the shuttle sent to the airport. Please note that you should contact Midway after you have retrieved your luggage. Jasmine handled my transaction and she was swift and efficient; I was out of the office within 10 minutes and into an upgrade! Yeah! Please be aware that they do not open until 8:00am, so if you need to return your car earlier, they will provide you with instructions. I received a 2015 Camry that was spotless! I highly recommend this agency and I will definitely rent from Midway again!

We were given great service Midway Car Rental. They charged us exactly what were were quoted when we arrives. I made a reservation with them before I left and called when we picked up our luggage in baggage clam. Once we made it to the pick-​up area, we saw the Midway shuttle waiting for us. The shuttle was clean and the gentleman who drove us was super friendly. When we arrived to do the paper work for pick up we were then greeted by two associates and were given a car in a matter of 10 minutes or less. We did the walk around and the car was in great condition. We kept it for a week and returned it with no problem. I highly recommend using Midway Car Rental if you in San Diego. They gave us a great first impression of San Diego and the week to come.

While planning my vacation, I needed a car to get me from San Diego to Los Angeles so I made a reservation with the cheapest one available at a nationally recognized company. Wrong move. After reading customer reviews online, I decided I didn’t want to spend half my vacation waiting in line at the counter and the other half waiting for the car.
I researched other companies and found Midway Car Rental, which I had never heard of, but had high ratings. This was my first time renting a car and it was a pleasant experience. As soon as I got there, I was served immediately by one of their staff and was on my way to LA with a beautiful Corolla. Drop off was also a breeze. The next time I need a car, I’ll go to Midway!

Great customer service! Very friendly and easy to work with. Highly recommended. Will be back for further business!

There’s a very good reason this rental company has such a high rating… they DESERVE it!!!
Gina, the manager, and her staff (Phil, Jose and the others) work very diligently and courteously to make sure ALL of their customers are satisfied.
Cars are new, clean, and everyone is ready to efficiently process your rental and return. This has been my experience on multiple rentals.
This is my new «go-​to» vendor for my rental needs!!!

The management was above and beyond attentive with me as I inquired about this damage bill. I was emailed detailed photos of the damage we had made to our car which ended up being more than cosmetic. This is a lesson to me, and let me remind all of you:
ALWAYS PAY FOR INSURANCE ON RENTAL CARS.
What could have cost us $ 55, costed $ 1300 instead. Yowza

So easy! This was my first time renting a car and they made it a breeze, the email confirmation tells you everything you need to bring, the airport pick up & drop off was quick. I only waited about 10 mins when picking up and dropping off my car and there weren’t any surprise charges. Very pleasant team over there as well. Thanks guys!!!

Super professional, nice cars and they will give you a little leeway on return times unlike the big boys rental places.
I think I was just really impressed by how personalized the customer service was. If I need to rent a car in San Diegio, I will go to these guys/​gals from now on.