Mattress Makers

Due to my husband and my last bed buying experience being a nightmare in terms of an expensive Sealy bed failure after only 8 months, where we literally gave away a bed that cost over $ 3000, I therefore made sure I spent weeks scouring the web for a company that met many criteria we considered important. Customer service with integrity from sale to delivery, and also after care should any problems arise.
The last bed had such bad off-​gassing for months that it was critical that we seek out natural products that included a hybrid design of pocketed spring coils and natural talalay latex.
This company has truly exceeded our expectations. This is a family business and we dealt with both Sam and Pablo, and both of them were really sincere in helping us make a purchase we wouldn’t live to regret. We are presently working on best comfort levels for my husband and I as we both prefer to sleep on separate twin beds to avoid waking each other when flipping about at night while sleeping…
He likes a much harder comfort level than me so it makes sense to get 2 twins. The showroom is simple but more than adequately showcases all you need to choose from including a sample of what is inside the bed which I always want to see prior to purchase. I love that we were buying from the manufacturers of the bed (granddads factory), and they stand behind their product 100%.
This way there is no middle man. I am so glad we choose them for so many reasons, and wanted to share our experience, because it was through the reviews on this site about them, and also the underground mattress website that helped us to decide to entrust Mattress Makers.
They are a wonderful family business, and we are so pleased to have found them.

This was one of the best purchases we have ever made! We love our mattress so much! There is so much we learn about mattresses. It is so good to know that our mattress was made without toxic materials with quality throughout the whole process. This family business is one of the best! You can trust these brothers, Pablo and Gabe like they were your brothers! Their father and grandfather has been making mattresses in their own factory for many decades. Did I mention we saved about $ 2,500.00? Go there and you will sleep easy. Thank you Mattress Makers. It is good to know there are business like yours.

We were long overdue for a new mattress and knew that we wanted to go with a latex mattress due to allergies in the family. After researching online, we were directed to Mattress Makers and had a great experience from start to finish! We worked mainly with Sam who stayed late on a Friday night to help us decide on a mattress. We never felt rushed or pressured by him and he answered all of our questions without making us feel hurried. Both his brothers, Pablo and Gabe, were super helpful too when I called later with questions. The beds are custom and require time to be made but even so, we had our new mattress within 10 days. We never felt like they were pressuring or upsaling us either which we appreciated. Overall, we felt they had the most reasonable prices for their products and superior service. One of the best thing for us is that they are family owned and have been serving San Diego for generations. We also loved that they donate part of the proceeds of the sale to orphan care abroad – great company! So happy to be spending our money with a small local business. We love our new bed and highly recommend Mattress Makers!

We did our homework before deciding on a latex based mattress.
We found MM on Unilocal and went down the next day. We met Pablo & he took us through the assortment of options available at a zero pressure pace.
All of the positive reviews were correct. We are extremely pleased with our new mattress and purchase experience.
Before purchasing your next mattress, visit MM.

Very happy with my purchase. Sales & delivery experience were exceptional. If you want to avoid the typical strip mall mattress store, this is the place to come.

The personalized customer service was top notch. Pablo even delivered my new mattress and removed my old one.

No idea how this place has so many good reviews. The salesman was pushy and rude, and they have mattresses that say organic on the cover but in fact are not organic with exception only of the thin cotton cover itself, which is pretty deceptive. Doesn’t do much good to have a thin cotton organic cover if the entire rest of the mattress is doused in chemicals. Wasted our time to drive there because they said on the phone they had the type of mattress I was looking for at what seemed like a good price then when I get there turns out the ones that are actually «certified» organic are all over $ 2,000, which is well over $ 500 higher than 2 other much better stores we went to in Hillcrest and Kearny Mesa, where the service was also 100x better.

I came to Mattress Makers because I wanted a full latex mattress… and the big name retailers don’t carry them. I was really blown away by not just the exceptional quality and value of the products, but also by the absolutely phenomenal customer service I received here! Pablo is extremely knowledgeable and was very patient in helping me make the correct decision in my mattress purchase… and without a hard sales pitch! He worked with me until I found a mattress type and firmness level that was perfect for me. I definitely recommend Mattress Makers for anyone looking for their perfect mattress!

Who knew buying a mattress could be such a pleasant experience? We were in desperate need of a new mattress and were drawn to Mattress Makers by all the awesome Unilocal reviews. We showed up at Mattress Makers and were immediately greeted by Pablo. He asked us a few questions to get a better idea of what we needed out of a mattress. He then showed us samples of different materials used in mattresses and the pros and cons of each material. After that, he gave us a game plan on how to try out mattresses to find if we liked firm, medium, or plush the best. Pablo was awesome to work with because he gave us just enough direction but also a lot of freedom to try out and discuss the mattresses by ourselves. We never felt rushed or pressured by Pablo. We went in thinking we wanted one of the spring mattresses but ultimately settled on a latex mattress.
The delivery guys just delivered our mattress this morning and I received the same professional service from them as we received in the Mattress Makers store. They were very friendly and very careful moving our old mattress to the spare room and our new mattress into our bedroom.
The new mattress looks beautiful and very well made. I’m confident we will love it, but I can rest a little easier knowing that Mattress Makers offers a comfort guarantee.
I urge you to check out Mattress Makers if you are looking for a new mattress. You won’t be disappointed!

Wow.
I tired out almost all their mattresses and it was so hard to choose. I’m amazed at the quality and customer support I received from Gabe, Pablo and I think the other one’s name was Sammy?
They are all great and they are serious about what they do. There was NO pressure to choose or even purchase a mattress! I asked If I could spend the night at their warehouse, but unfortunately my wife did not like that idea. I love how all their mattresses are named after different parts of San Diego. They really do a great job and I will ALWAYS recommend them over everyone else.

We had a great experience here! Sam, one of the owners, was wonderful — he explained the different mattress selections in detail and encouraged us to take as much time as necessary to find the perfect fit. He even provided us with pillows so we could get the full experience.
We were there for three hours, and not once did Sam make us feel like we were being ridiculous or overstaying our welcome.
We ended up settling on the Presidio 100% natural latex mattress. My husband and I were not in agreement regarding firmness, but that wasn’t a problem — Sam allowed us to create a custom half-​firm, half-​medium bed and told us that we could change out the top layers for up to a year for free if they end up being too firm/​soft.
We are excited about the natural latex mattress because it does not have any of those awful chemicals (like fire retardants), did not give off a terrible smell (like foam mattresses), it repels fungus, bacteria, dust mites and bed bugs naturally, and does not sag or break down like traditional mattresses, in fact, ours has a 20 year warranty!
In addition to the awesome customer service at Mattress Makers, we got free delivery and, to our surprise, Sam came personally to deliver the mattress!
We we will definitely be back if we need another mattress down the road and will be spreading the word about this place!!!

LOVE LOVE LOVEEEEE my mattress. It’s hard for me to wake up in the mornings now because I sleep so good and comfortably. They have AMAZING quality and the owners there are probably the coolest people i have ever met. They had so much knowledge about mattresses that I didn’t even know existed! Buying a mattress from them is by far the best decision I have ever made.
Mattress Makers is so worth it.

Good experience testing out bed here. Not a ton of people in the store like a traditional mattresses place. Makes it easier to nap while you test the bed out. Waiting for our new bed to arrive soon. I guess they freshly made. Takes 7 – 10 days.

After years (seriously!) of dealing with a deteriorating pillow top, I took to Unilocal to compare and choose local mattress stores at which to undertake the unpleasant experience of finding a new mattress. Pulling up to a back lot in Miramar seemed like it would lead to certain disappointment and a quick exit. Instead, we were met by gently upbeat French music and Josh, a friendly, knowledgeable employee. He asked us a few questions about the concerns we had regarding our current mattress, let us know the models that might best address our issues, then let us go to town plopping down and settling into pretty much every option that matched our needs. We were not rushed, even when other customers arrived, even when I totally fell asleep on a bed (spoiler alert: it was definitely THE ONE), and even when my boyfriend began acting like the Prince and the Pea.
We asked for a quote for the mattress and boxspring, used the 10% Unilocal discount, was offered buy one/​get one on their already reasonably priced latex pillows, and a free mattress protector. The purchase comes with a 100 day trial, an awesome warranty, PLUS free delivery and removal of our old mattress and boxspring. As good consumers, we took our quote to «sleep on», visited a name brand store for good measure, got a cheaper quote for an ok enough bed, then called almost right away to order from Mattress Makers. Ultimately the higher quality bed (we chose the Presidio Firm), plus all of the add-​ins, delivery, and warranty were just too good to pass up.
Since these products are pretty much made to order, delivery wasn’t next day like the huge companies can offer – but for such an important purchase, we could wait a week, though (almost) everything was still delivered a few days sooner than estimated. The mattress protector was out of stock on delivery day, but was soon shipped to our home for free along with a surprise sweet treat! Such a nice touch!
More important than the top notch customer service, great product quality, and being able to «buy local», I have slept like a very happy little rock every night for the month and change since we received our mattress. I knew the old mattress was making me miserable, but I couldn’t begin to imagine how happy our new bed makes me! THANK YOU, Mattress Makers!

This is the place to buy a superior mattress in San Diego! For some (like us) it is the *only* place to find a mattress if you want something besides foam directly under the mattress cover! With the expert advice of both Sam and Pablo, we recently bought a California King hybrid mattress with pocketed springs, cool latex foam, and 2″ of wool batting under the 100% cotton cover. We bought the softest mattress, a plush. My husband and I had slept on extra firm for over 40 years, but now in our 60s, our aging bones want something a lot softer.
We hate memory foam! Can’t stand the heat and how it virtually holds you captive, making it difficult to turn over or even get out of bed. We called every single mattress store in San Diego County and were told over and over again that you cannot get a bed with anything but some kind of foam directly under the cover. That is, until we called Mattress Makers! Here we were told we could get a mattress with the pocketed coils we’d come to love over the years, latex foam that acts completely different than memory foam, and… two inches of wool directly under the cotton cover. We kept our fingers crossed and visited the showroom. Sam greeted us, gave us an education in mattress construction and how it should support you depending on the position in which you usually sleep. Then they took all the time needed to find the right mattress for us. They loaned us pillows and encouraged us to actually lie on it for ten minutes or more, really settle into it to make sure of our choice. We tried every bed in the hybrid line, and when our bodies hit the plush model, we knew we’d found likely the only mattress in the county that we could sleep comfortably on.
And that was just the start! The customer service is beyond anything we experienced anywhere else. This is a family operation and the superiority of that really shows in the care, professionalism, and dedication to customer satisfaction that is demonstrated by Sam and Pablo. We had several questions about the warranty and what can be done if we don’t like the bed after sleeping on it for a while. We were very pleased with the 20 year warranty and its very reasonable conditions. And relieved to hear that if we are uncomfortable on the mattress after trying it for 30 days, we can exchange it for another mattress that they make. Mattress Makers are truly dedicated to your satisfaction and comfort.
Even the free delivery went way beyond our expectations. I couldn’t believe it when I opened the door and there was Sam to help deliver the mattress! The mattress itself was not only wrapped in plastic, but a slick nylon cover was over that to protect the mattress even more. They called to let us know they were on their way, and when they arrived, they were extremely careful and professional when bringing in the mattress and placing it. They took the old mattress and were gone within ten minutes or so. Then about two weeks later, we got a *hand written* thank you note from the company! In this day and age, such a gracious gesture is virtually non-​existent!
The entire experience was outstanding. And on our new mattress, we’ve had the best nights’ sleep that we’ve had in years! (We knew on the first night it wasn’t going to take 30 days to acclimate to this fabulous mattress!) This one is cool, doesn’t mold around our bodies and hold us captive, and extremely comfortable with great innerspring support under the soft latex foam and wool. No more aches and pains in the morning! Thank you, Mattress Makers! You have our highest recommendation.

Loved this place! We were looking for a «Natural, no chemical laden mattress» and were thrilled to find Mattress Makers. From the moment we walked in til delivery, their customer service is excellent. Very professional, helpful, took their time showing us all the mattresses and wanted us to make sure we picked the right mattress for us. (So far love the mattress)
Once we got it delivered, I realized that the mattress was too high, our bed frame raised it up, so wasn’t their fault, but Sam agreed and offered to switch out the box spring for a less wide one. Pablo brought it out within 2 days and didn’t even charge me a delivery fee!
Great company, they also have regular mattresses, should give them a try! Very honest, full of integrity.

If you are looking for great customer service and a great mattress, this is the place you’re going to want to get you bed! They will be honest, up front and fit your needs. I love that they are well educated and use special quality materials that aren’t harmful! Most people wouldn’t know this like me, but these guys taught me!

Wow, customer service goes above and beyond! Came home to a package and was so surprised to receive a fully encasing mattress protector like the one I mentioned in my original review with a very nice letter!
No fanfare, no requests to change my original review (other places have done stuff like that before), I like Pablo’s style. Thank you so much!

So I’ve heard a lot about this place, my fiancé and I needed to get another mattress for our spare room. And saw that the prices were great.
We called in and drove up take a look at the inventory. As soon as I walked up I was greeted by someone who showed me around and showed his knowledge about the industry. I learned shortly after that the person helping me was actually the owner of the company. Pablo took the time to make sure we had everything we needed and he answered all of our questions. I don’t know about anyone else but when an owner comes out and greets each customer, that’s a special connection. I really got the sense that he took pride into his inventory and services.
Needless to say the prices were so outstanding on top of the amazing service I ended up leaving with a 2^nd bed set for ourselves :)
I will definitely refer everyone I know to pick up a mattress from this place. If you’re in need of a good mattress this should be the first and only place you shop.

I got to know John (Pablo’s dad) through a mutual friend about 3 – 4 years ago when I moved down to San Diego and needed a mattress. I was treated with very good care and offered a great product. I loved the mattress and loved the customer service.
About a couple weeks ago my girlfriend needed a new mattress and I contacted John. He connected me with Pablo which it has been a great pleasure working with him. He was a great resource and help to us to make a choice on which mattress we needed. He treated us like family rather than customers. He is very honest and overall made our experience beyond what we looked for.
Will definitely recommend to others.