Laurel Glen

This store gets ZERO STARS as There are NOT enough negative stars to give this rat hole as an option!!! Customer Service was very rude and intolerant and quick to erroneously stereotype They watch the wrong people while others steal their stuff under their noses but they are so focused on you. We kept getting followed while store packed with people and repeatedly asked not to touch merchandise… while clearly everyone else was touching merchandise and it was OK for them. Very disappointing. As we had just left a few doors down where we were handling merchandise worth hundreds even thousands and here the stuff we were looking at here at this rat hole the store person was wigging out. We were even like… really…are you for real. Rude. discriminatory…biased preconceived notions run this place… I recommend the Rustic Sparrow instead. In comparison this place is overpriced and needs more sensitivity training when dealing with clientele. Horrible horrible horrible experience. I am sorry to say. Will not be shopping here and Will NOT recommend this store.

I absolutely love the unique and classy jewelry items here! I bought a handmade liquid silver and pearl necklace here that I gave for a bridal shower gift to my sister! I should have bought the other one for myself, but alas someone else had snatched it up when I went back. I love the unique jewelry watches offered too!
Customer service is great when I have been there.

Visited this store with my wife, I understand this is a collective store with several vendors. Found great gifts for friends and myself! Couldn’t believe it! A lot of fun stuff to look at and gadgets from a brand named SUCK UK and Fred and Friends. Purchased pen holders, bottle opener and bookmarks that are quite unique. Take a look at it guys or gals.

I love this boutique! It is very unique because a lot of vendors sell in the store. Such cute handcrafted jewelry, décor, scarfs, clothing etc. Price is right and fair. Also, everyone who works there is super sweet! Perfect place to get a gift.

I had encountered the same issue with this store in Escondido. Came across them during their recent Street Fair and made numerous purchases. Arrived the following week to return an item and was firmly told All Sales Are Final while owner Leah pointed to a portable sign behind her stating the same. Additionally she explained that if she accepted returns they would have to be approved by her vendors first.
At this turn in the story I learned that her vendors rent sections of the store out for their products and customers technically buy from them. She is just the middle person that rings items up and packages them up.
That said, I informed her of her obligation to place her sign visible to patrons and it should be stated on the receipt as well per Dept. Of Consumer Affairs. Now as a consumer I don’t mind retailers having varied business practices but I do have a serious concern when you’re expected to know of them as though you work there.
Aside from this road bump the variety of products are Wonderful! From jewelry to interior décor to shoes and skin care. One of a kind store in the area!

Great stuff in this boutique but BUYER BEWARE — all sales are final. The sales clerk DOES NOT mention this when you are checking out, and the 8×10 sign that states all sales are final is behind the clerk on the shelf, so unless you are looking for it, you will miss it. I did. Admittedly, I made an impulse purchase that just did not work out in my house and I called immediately that very day — twice (but no one picked up the phone)!
I called the next day and got an answering machine, left my message and got a call back after they opened (good). I explained my situation and was told that all sales were final but that she would call the vendor and see what she could do. I assumed that «she» was the owner. I received a call back, was told I would get a full refund BUT when I got to the store they did not honor what they said and gave me a store credit good for a year.
Needless to say, although this is a store full of fun stuff to buy, I won’t be shopping there any longer. I feel they should have honored what was said to me over the phone. I will give my credit as a gift and warn the recipient to shop wisely.