Labcorp

Agreed, this place is horrible. I went to this location 3 times since it’s close for my prenatal screenings/​tests. I’m going to assume it’s the same lady that almost everyone is talking about. She’s rude and argumentative and is always there. I started to get anxiety before my last visit because i didn’t want to deal with her. The funny thing is she’ll argue with you and be completely wrong, total idiot. They don’t wear name tags, but I can take a wild guess as to why they don’t. Go here if you absolutely have to, my wait wasn’t ever very long, just know they treat everyone like crap, it’s not just you.

If there was a negative rating — this place would get it! The rudest, worst customer service I have every experienced! Went for a blood draw — was told they did not get my Rx — missed my appt — called my doctor the next day who confirmed they indeed got the Rx and they resent it — called them the next day to confirm 3X and no answer — you get a 5 minute recording then they ask you to leave a callback number that they will never call back. I left message to return my call — 4 hrs later I called back and left another message stating on the phone that their customer service sucked — it was at that moment, the nurse picked up the phone and scolded me for leaving such a message — she stated that they were too busy to call me back. I responded that based on the facts of my experience, my statement is pretty accurate. They really do suck! Avoid this lab like the plague!

These might just be the rudest people I have ever encountered in a «medical» setting. Had to come here for a pre-​employment screen and upon walking in to a PACKED lobby and line of 6 people to the window, waited another 20 minutes just for someone to even APPROACH the window. They were super rude to everyone and it was clear they absolutely hate their jobs. No instructions, no acknowledgement once you get up to the window, no eye contact. You are barked at to sign in and take a seat like you should automatically know that. I mentioned that they should indicate what to do so people aren’t standing around and one of the snarky techs named Jen yells as I am walking away from the window «you are more than welcome to stand if you don’t want to sit!» Which was rude and uncalled for. I was then called to the window for my paperwork and registration and Jen grabs it from me and says «take a seat… IF YOU WANT.» If I didn’t need to get in and out of there sooner I would have turned around and told her off. But honestly, not worth it. If she thinks that is appropriate behavior and that makes her sad little existence seem better then go ahead and get your b*tch on. It is a sweat shop and it is depressing and dirty. I would NEVER go in here and do anything other than urinate into a cup. Blood? Heeecccckkkkkk no!!!

This place is terrible, find a different location since the staff is inept.

Very rude people who work here. I went in for a drug test (never had one before). The woman behind the desk didn’t even look at me when I checked in. She asked, «Are you here for blood work or drug test?» I asked, «and how are you today?» I forgot and flushed the toilet, walked out and the guy said I FAILED! So he told me to drink more water and to «not leave the premises» By premises I thought he meant the area outside. So I walked out of the office and bought a bottle of water next door. When I finished I walked back in and the woman behind the desk yells, «Mamm thats a FAIL!» in front of the crowded lobby. They were very rude. I called my employer and he said he didn’t like this location either. He also said that I could go to another location and test again.

If I can put them in the negatives I would. Took forever to get greeted and was told by one lady that drug screening wasn’t until 1 so I would be the first one in line. Another lady comes In and says that I can’t be seen until 130. She was completely rude. Prob didn’t get enough to eat on her lunch break or probably has a miserable life. Anyways their signs in the office all said a different time and she was just miserable to hear and look at. I’m sure customer service isn’t her cup of tea but maybe she would be happier in a donut shop. I am on a time crunch and she just didn’t care at all. saying «well you can always go somewhere else». Can’t wait to pass my test and get the heck out of here. Won’t be coming to this office anymore.

My husband and I waited 40 minutes for a 5-​minute bloodwork. The tech that took my blood didn’t say anything to me except say my name. She must’ve been having a bad morning. The lobby is full of people waiting patiently but there is no sense of urgency amongst the staff. My first and last visit.

In a word, unprofessional. Did not have pee cups for conducting a basic drug screening, which I imagine is a good amount of their business. One would think that measures would be taken to prevent this, but in my case they were not taken. Also the staff had a bad attitude to boot. They could have been at least apologetic/​sympathetic as I drove 45 minutes out of my way and waited 25 for them to tell me it would be 45 more minutes for them to drive to get more test supplies.

My wife always makes my appointments for any doctor visits or lab work. I don’t particularly like going to the doctors because of waiting around to get called in. Let me tell you my experience here.
I walk in and the room is full of people waiting to get called. I go to the reception and tell the guy that I have a 9 o’clock appointment for lab work. I give him my papers and I wait with the rest of them. In about 10 minutes I get called in before anyone else, get my blood work done and I’m out the door! Easy! Thanks wife for making my appointments!

I loved this place… workers were very efficient and courteous… fastest of all the lab corp ive been to… keep it up ladies!!!

I had scheduled a routine blood work appointment for a Tuesday morning, and since the appointment was scheduled in advance I was seen right away. I was in and out in about 10 minutes.
You can do the same thing by going to Lab corps website. The blood draw was very quick and most importantly painless.
There were only 4 people in the waiting area when I left. I was surprised, as most times the whoIe waiting area is full. The only thing I would suggest is that the clinic get another person to do the receptionist work, so the person who draws the blood can just focus on that. She was wonderful, but there needed to be one more employee to take of the people walking in.

Came in for a drug test. The staff here was very rude and very insensitive to the patient’s condition. These are the kinda places that Unilocal should have a 0 rating for.

Steer clear of this LabCorp location if you need to have a blood work done.
I did not have an appt so waiting was expected and 40 min of wait was not bad at all. However, I should have ran away when the lady asked me «So where do they usually draw your blood from?» She was not asking whether it was my right or left arm. She was asking me to tell her WHERE on my arm. Really? I’ve had plenty of blood work done, but never did the phlebotomist ask me where she should stick the needle. It wasn’t like I have super thick arms — I weigh less than 115 lbs and my veins are easily traceable. I was like, «um, here… I guess?» pointing at my inner arm where it folds. Well, she does not look confident at all, and surprise surprise, she could not draw anything from there, and nothing from the left arm either. And she was really sticking the needle deep in the process, causing me a lot of pain. I never knew having blood drawn could be that painful. Then she states that she does not have the «right equipment» to do it. Are you kidding me? First of all, if that is indeed true, why did you even bother to have me wait. Secondly, you are Labcorp. You freaking draw blood all day. How can you not have the right equipment. She claims that she needs a different needle and she already told her supervisor to order more but have not received them yet, blah blah… tells me that I should come back on another day, or she can try drawing blood from top of my hand. Ok, that should be easier for her, I assumed, but… nope. She couldn’t draw anything from there either. And it was more painful. I was so tired and irritated at that point, since I’d been fasting for more than 14 hours for this fun event. I left, and no apologies were made for their incompetency. Not a word.
I ended up driving 15 min north to Labcorp Rancho Bernardo location. Had to wait another 30 min to be seen, but guess what. This time I was in and out, done in 5 min. I paid close attention to the needle they were using, and it was the exact same equipment! Same gauge and everything. Ton of blood drawn from the exact same spot! And painless (as it should be).
Thanks to this incompetent Labcorp Mira Mesa location, I wasted more than 2 hours this morning and was late to work. If you have to go to Labcorp in the area, I recommend the one on Rancho Bernardo Pkwy, as they were efficient/​friendly and the office itself looked way more newer and modern.

I wish I could give zero stars, why advertise you can do it drug screening till 4pm if you actually don’t. I arrived at 3:58pm and got turn down. They blame the system but do r even look at you while talking. Unfortunately I still have to come back for the test but wish I could use other place. Hiring companies should use other labs.

Had blood drawn today. Excellent experience. Personnel very nice and skilled.
No appointment, short wait (30 minutes).

If you’re doing a drug screen here, please note that they only do it between 9−11am and 1:30−4pm Monday to Fridays. This would have been nice to know but I came at 1pm and waited for about 30 minutes before they started seeing people. It gets really, really busy so I suggest you come in early to get a place in line– bring a book or something. The drug screen is standard– don’t flush and don’t wash your hands before the lab tech sees the sample. The lady was super nice.

Wow. I’ve never had a drug screen take two hours to get done. This place is extremely slow.

This is the absolute worst place I have ever been to. The service here can be compared to watching ice melt on a cold day. All the employees are extremely rude and un professional. I believe I am in a first world country but coming here you get third world service. The waiting room is disgusting. This place should be disgraced to call themselves a medical facility because it is the farthest thing from sterile or clean. I have been waiting for over 2 hours now and when I first arrived there were only 8 other people ahead of me for drug screens. This company needs to pull their heads out of their ass or shut down. I wish I could give negative stars.

Just ridiculous and so unprofessional. I keep hearing the technicians in the back blabbing very loudly about patients and what they should or shouldn’t be doing, like we are some naughty children that should have our candy taken away. Please learn to keep your trap shut or at least lower your damn voice. Sheesh

This is the case where ZERO stars come in handy.
I came in here yesterday at around 2pm to do genetic blood work as I am pregnant. I just received a call from my OBGYN that the central lab called that all my blood was put in wrong tubes! Something felt off from the minute I walked in. Only two were working at the time, a Filipino lady and a red haired trainee. They were so inappropriate. The Filipino lady was scolding her as I got checked in and after waiting for 40 minutes or so she leaves the trainee to do all the work, she obviously does not have a clue what is going on. It was the like being in a twilight zone with twiddle dee and twiddle dumb. Its hard to believe this is a Lab people!

UGH! This place was DISGUSTING. I had to go here to get a drug test for a new job. When you walk in, it looks a bit outdated, which didn’t bother me too much. It did feel a little «icky,» for lack of a better word.
I filled out some paperwork, which was very quick and efficient. When she was putting my information into the system, she asked me what my social security number was out loud, with other people in the waiting room. I thought that was a bit strange.
Then she said that I could come back into the testing area (aka the bathroom). It looked very dirty in there. She told me to pee up to the 30 line and then I could pee extra into the toilet if I wanted to, but not to flush (totally understandable). Also, I couldn’t wash my hands until I gave her my sample. Which, when you think about it, is disgusting for how many people touch the door handle to open the door to the bathroom.
So I went into the bathroom with the cup. The top of the toilet was slightly off of it (not secure), with some red tape all around it. The toilet just kept running and running. After I gave her my sample, I mentioned that I thought that the toilet was broken, and she just mumbled something and tried to flush it (it just kept running and running some more). Then I said, «can I wash my hands now?» and she looked at me like I was an idiot. I washed my hands… twice. Disgusting.
She was very quick with everything, but it seemed less than sterile for being a lab. If I had to go to a Labcorp again, I would probably check Unilocal for a cleaner location. I would hope that the Labcorp brand would be better at making sure that all of their labs are clean and that the one room that is actually important to the customers would be clean and well-​kept.