La Terraza Apartments

Small apartments and in my opinion overpriced. Rent was raised every year. No reminder or bill sent to pay monthly rent and can’t set up automatic payment.
Parking situation sucks, not enough parking spaces. Nice to have a garage/​more like storage area because I could not get out once I parked my car inside, so tight. No pets allowed, but there are so many pets around. Gym is very sad, only few machines and no weights.
Close to freeway and shopping. Elementary school across the street sucks. I would look elsewhere.

Rachel, you are a GEM! Thank you for your fabulous tour and hospitality.

Do NOT rent here ! The leasing Agent Karen is RUDE and treats people horribly. I went there as a prospective tenant and a few residents told me not to talk to Karen but she was the only one there. I came in told her id like to move asap what do they have. They had only a 2 bedroom and it’s a ‘newer’ building (the old ones burned down) and it costs more 1980.00 for 2 bedrooms! She acted like because it faced the canyon it costs more and is more valuable when in reality it had a higher chance of burning down so I can’t imagine but that was fine. She acted as if she didn’t want to rent to me from the moment I walked in and worst part is I make the money to rent there ! Long story short when I walked out I said I was getting my kids from the playground and I went to get them and let them play a minute and walked the grounds in case I did want the expensive over priced place even after dealing with the rude lady only to come back to my car vandalized by Karen!!! She put a lime green sticker I still can NOT get off my car on there saying I couldn’t be in future tenant parking even though I was a prospective tenant (and when confronted she laughed at me about doing it) and I had the pricing and everything to prove I was prospective tenant. She pre judged me and was just so incredibly rude and if I was her boss I’d fire her! Her maintenance men laughed at me when I asked for help cleaning the sticker off my window I mean really made a mockery of me even though I was parked in a legitimate space ! I got there at 3pm or so and was gone before 4 pm there was no issue on my end I followed all rules as a prospective tenant. I wouldn’t recommend any human being rent from them unless Karen doesn’t work there as the tenants who warned me about her were proved to be right. I was so upset I yelled at her and I never do that. I left distraught and just upset she treated me like total crap from the moment I walked in her door. In the future I will speak to Rachel whom all have referred me to and I will NOT recommend this place to a single soul as no one who worked there that I encountered treated me with even a little respect.

I have lived in this complex for a period of 4 years and just renewed my lease for a 5^th. Ruth Ann and Rachel are the very best ever. Always friendly, happy to see you type people.
The apartments are a bit outdated and when we first moved in we had problems with the bathrooms but the problems were resolved by the maintenance staff. Any time we’ve had any issues, they’ve been quickly handled by the staff.
We almost thought of moving out this year and finding another place just for a change but after looking around, we have the best for the money we are paying. We don’t have to pay a pet fee, the apartments have W/​D and garages at no additional charge, and finally, my big pet peeve, we don’t have to share the water bill with everyone in our building. These things all add up when going to another complex. The parking situation is a pain but the size of the apartment, the amenities and the fact we have our own garage makes it home. I recommend this place to my friends any time they are looking and I would recommend it to you.

I have lived here for almost an entire year and have been very pleased with the facilities, staff, and community. Rachael and Ruth Ann help run the front office and manage the property and have been extremely helpful and kind every time I have met with them. The maintenance staff is also extremely accommodating and responsive to any issues that may arise and Terry and Modesto are always very friendly when I see them around the property.
The apartments themselves are very spacious and each unit comes with a full sized washer and dryer as well as a garage and second parking space for guests. Internet and Cable options are between ATT and TWC of which I have the latter an have no issues with connectivity.
The pools and BBQ areas are well maintained and provide a great opportunity to relax as well as get to know the community.
I highly recommend La Terraza Apartments as a place for any single individual looking for a great and affordable place to live with great amenities and close to several shopping centers.

Lived there for several months. It was ok because was very close to work, and I loved the pool area so much. This pool area with views to those mountains facing west is one of the best in any apartment complex I have been in the RB area. So I liked pool, BBQs by the pool and jacuzzi time… the rest… overpriced apartment, with tiny, narrow parking spots.
Excessively crowded community, with tons of kinds running around and parents not always supervising them (so beware when driving). The parking situation can make you feel claustrophobic. My apartment was spacious and updated, which cannot be said of all the ones I have seen there (I have had many friends living there during several years and sometimes the carpet was never changed or the linoleum in the kitchen made the unit look so 70s).
Staff a little bit on the stiff side. Is ok to live there temporarily, but with so many options in the 4SRanch area, I would explore more.

DISCLAIMER: I have not lived here, only «toured» the property.
With that being said, my «tour» was one of the worse I’ve experienced. The leasing consultant was not friendly or engaging at all. My two sons and I went in. She quickly asked for my ID and «showed» me the two bedroom apt. By «showed» me, I mean she unlocked the model apartment and stood by the door the whole time, not saying a word. When I returned to the leasing office, she only offered me floor plans and her card. Not once did she go over the rental process (e.g. application process, available move in dates, deposit amounts). I really felt like she did not want me there or want to be bothered. The 1 star is for the apt model that I did see. It was small, but decent. There was also a washer/​dryer included which is something I’m seeking. In the end however, the impression I received was unwelcoming and cold. I’ll take my $ elsewhere!

Units are over priced and the person who runs the office is not friendly!!! Not a people person at all.

We loved living here. We had one of the newer buildings, even at 4 years old, it seemed brand new. When we moved in, everything was spotless. The staff was always friendly and helpful, and the few times we had a minor issue and had to call maintenance, they came promptly, and were VERY friendly. We had a top floor, so no noise issues, and no garage in our building. We got our full security deposit back (minus agreed upon amount for cleaning) when we moved. We only left because we purchased a house. Very convenient to Westwood Elementary School, so my son could walk to school. Only downside is visitor parking is limited.

Four words can describe La Terraza apartments; affordable, clean, convenient and friendly.
By today’s standards, these apartments are very affordable. The apartments, amenities and landscaping are well maintained and very comfortable. The location is ideal for shopping and entertainment. Above all the management and staff are very friendly, responsive and professional.
Simply stated, this is a great place to live.

Do NOT live here. My apartment was infested with bed bugs. I should have known when I was asked to sign a beg bug addendum. I only lived here 3 months and I had to throw all my furniture away. I was covered in bites from neck to toe. I had to go to the doctor, he was so shocked that he did 2 biopsies on me, because he’d never seen anything like it. The exterminator they sent out (5 times) told management that I brought the bed bugs. I’ve never had this problem in my life until I moved here. They were in the walls, in the bathroom and in the carpets. I rented the club house for a party and it was a mess, it had chips and crumbs and stains all over the floor, and no air conditioning. The management is not friendly at all and neither are the maintenance people. There are leaf blowers every day with loud gas blowers, they let little kids and babies in the jacuzzi and they have to use so much chlorine just to keep it sanitized from pee. The jacuzzi is more like the kiddie pool, it’s only lukewarm. There is no visitor parking so you have to park on the street and my friends car got broken into. There are literally hundreds of kids here because the school is right across the street. Worst place I’ve ever lived and most expensive.

La Terraza is one of the best apartments of Rancho Bernardo area.
I have been living here from last two years and have no plans to move.
Clean and Nice outdoors.
Overnight Secuirty Guard is always there to guard the area.
Dumpsters are cleaned regularly.
Swimming Pool, Gym, Sauna facilities.
Club house for parties. Barbeques at the pool.
Has private garage for all the apartments.
Ample guest parking.
The staff is good and understanding.
Rent is a little bit high but you get what you pay for. So can’t complain.
I simply LOVE this PLACE.

I have lived in these apts for over 3 years. They are over priced for the price of a one bedroom. Parking is horrible unless you have one car, then you can park in the garage. The staff is very snooty and seemed pained when you call for maintenance. The inside is very small and the appliances, cabinets are outdated. Noise is an issue because the garage’s are below all the apts, so If one opens at 6am, you will hear it. The grounds are always clean and taken care of. So far rent has one up each year. Looking to move this month.
PS. During the wild fires in 06 i believe, some units burned down. Very scary!