Kevin Haynes, MD

Dr. Haynes performed a colonoscopy on me yesterday without sedation. This was my first colonoscopy. I was understandably nervous.
Dr. Haynes and his staff were very professional and supportive. Before and during the procedure Chloe and Thelma (procedure room personnel) along with Dr. Haynes kept me calm, answered all my questions, provided encouragement and coached me so that all went great. This made a big difference!
A big thanks also to Gigi (in his office) and Michelle (in the recovery room).

I did not see this doctor before my colonoscopy and was not offered the option of doing so. This was different than my previous colonoscopies with other doctors. I also called the office with some questions before the procedure and got inaccurate information from the nurse.
Several days after the procedure, I ended up in the Hillcrest Trauma Center after hemorrhaging and passing out at home. I had lost a very serious amount of blood. Haynes had to repeat the procedure at the hospital and clamp the area where he removed a polyp in order to stop the bleeding. It took me a number of iron transfusions and over a month to recover.

Saw Dr. Haynes recently, they worked me into their schedule the next day which was amazing!
He diagnosed my issue correctly the first time and was able to write me a prescription that I filled that day.
The office staff is friendly, location is convenient, a great office overall!

I’ve been a patient of this office for over 12 years. The staff is kind and professional. I’ve always been impressed with the doctors. It’s a great team. No one looks forward to their colonoscopy but I can honestly say they provided excellent guidance and timely follow up.

I began with the Gastro Office about 5 years ago. My initial Dr. Was very good. Called me on a Sunday evening with blood work results bc they concerned him. When I told him I felt horrible he said he wanted me in the next day. I began with Dr. Haynes about 2 years ago after my initial Dr cut his hours. Dr. Haynes is very kind. I like when a Dr. listens and doesn’t buzz in and out of the exam. He and his nurse are attentive. My only complaint is there have been times when I have been at the pharmacy or lab and if they need to confirm orders or a rx it can take a fair amount of time. The front desk sends the call straight to the voice mail of the nurse. That can be extremely frustrating. Other than that I have been happy with the staff and the Dr.

Dr Haynes performed my (now that I’m over 50) colonoscopy. I was very pleased with his expertise, professionalism and friendly manner. His office staff were efficient and professional as well. The procedure went off exactly as the doctor advised, and I had not pain or discomfort during or after the procedure. Upon calling his office for additional information Dr Haynes made extra attempts to get me on the phone to speak directly with me and ensure I understood the results and had no after affects from the procedure. I highly recommend Dr Haynes.

Front desk staff is rude and does not listen
One business day before the procedure the doctor’s office called to say I had to bring in a $ 100 copay. My insurance company informed them that I it was a preventative screening for both endoscopy and colonoscopy, yet hey charged me a $ 100 copay yet billed full amount. After the fact they billed for an addition item also. To date they refuse to refund copay.
My experience with the doctor was more concerning. I did voice my concern that my brother had his colon perforated during his colonoscopy and ended up with a massive infection and life long issues after surgery to repair colon. Rather than address the issue, the nurse said «it happens.» Before I was administered anesthesia, the nurse offered the doctor Benadryl at the onset of the procedure. This is alarming as Benadryl clearly states that it should not be take if operating equipment as it may cause drowsiness and impaired coordination. Obviously this is a procedure factory with reduced regard for the patient with emphasis at maximizing billings.