Kearny Mesa Scion

My wife and I recently leased an iM at Kearny Mesa Scion, and the whole experience was very favorable. Most of the credit has to go to Paulo, our salesman. He is a down-​to-​earth, hassle-​free dude. He didn’t even apply any pressure when we told him we were going to check out the Civic before we made our decision. He did, however, call us with a compelling lease price on the iM while we were at Honda, which I encouraged him to do when we left the lot. Anyway, I would refer a friend to him in a heartbeat. Robin in Finance was also extremely friendly, and very personable.
In the end, they gave us a very fair deal on the car, and we left feeling relaxed and happy with the transaction. I really don’t see how you can have a bad experience here if you ask for Paulo.

I went here to test drive a Scion iA. The first time I arrived, there were no salespeople available. I waited about 10 minutes but decided to leave because I also wanted to test drive a Honda Fit, and Pacific Honda is just around the corner.
A salesman, Todd Wohl, was available when I returned. It took a while to get the car ready to test drive because they had no iA’s on the lot, only inside the showroom and it was apparently difficult to open the large door to get the car outside.
Unfortunately, the test drive route that Todd recommended was short and did not involve hills (I had explained that I wanted a car that could handle steep hills such as Texas Street in North Park). I asked if I could drive it down 163 and back again, since it’s fairly steep and also high speed. However, Todd explained that the salespeople at this dealership are discouraged from doing long test drives with customers.
So we returned to the dealership. Todd asked which color I wanted, but that color (Abyss) was not available. He seemed annoyed that I wasn’t interested in any of the colors that were currently on the lot. Not that I would have bought the car there anyway, since I didn’t get to properly test drive it.
It was an off-​putting experience :(

Five stars for Khong! He is the man! Super friendly and very accommodating through what I made a difficult sales experience (because a Honda dealer was offering a very similar price on a bigger car). Khong is so patient and so friendly. I looked around at other dealers but really liked how Khong handled everything, unfortunately, I decided the car was just too small for me.