Kai MacDonald, MD

couldn’t be happier. dr macdonald is helping me for the past 3 years and results are really satisfactory. i came from Brazil and dr macdonald got in touch with my physician in Rio to get more details about my condition and the handover was perfect. i also don’t share the same opinion of the other review about payment problems. everything is working flawlessly so far.

Dr. MacDonald is the top tier of physicians within his specialty! I am so grateful and thankful to have found him. I’m a working professional, and business owner and my time is severely limited. Dr. MacDonald scheduled with me promptly and at a time/​day convenient for me. After not sleeping for two solid years, after 1 day taking the medication, I finally slept! I feel better today than I have in ages. Don’t look any further, this is the best doctor available anywhere in San Diego!

I’ve been seeing Dr. Mac for 4 years now. I think he’s compassionate, understanding, and solution ready. I tend to wait until the last minute to schedule an appt, and he still makes time to accommodate me.

I should identify in advance that I do not want to get into specific details about my needs in a public forum, so my review will be lacking a few requisite details for a complete assessment.
I feel bad about the one star because I did not treat with this doctor, but I think it is necessary. So many professionals seem to forget that they provide a service, and th public is free to find another physician, psychologist, psychiatrist, lawyer, accountant etc. I would strongly suggest that anyone considering this doctor at least talk to other people in this field to see if someone else shows more concern or seems like a better fit.
I was given this doctors name by UCSD. in my initial phone conversation with him I indicated that I was in a bit of a rush. The only questions he had related to my ability to pay him (he doesn’t accept insurance, which was fine for me. I was in need, and this wasn’t an issue) I assured him it would not be a problem. Once he got the information he wanted, he refused to address my questions, and would not indicate in any way that he understood what I needed. But he did assure me that he understood I needed a quick appointment, and that his office could accommodate this need.
All he wanted an email address for his staff to contact me. I was skeptical but based on the UCSD recommendation I proceeded.
After several days I received an email from his staff, again it only had payment information. I again indicated that I needed to see a Dr. quickly. I received a response email demanding that I «confirm that [I] understand the billing policy» and nothing more.
I responded that it was fine and that I understood the policy, but I did not want to agree to pay anything without knowing first that I could see him quickly. At this point I strongly considered telling his office that I was no longer interested, but I decided to continue if for no other reason, I could at least write a complete review.
The office responded with an email later the next day saying it would be more than a month before he could see me. This offices primary and only identifiable concern is whether they will get paid. No indication at any point was given that this doctor or his staff have any concern for potential clients.
I responded with an email expressing my dissatisfaction with the time that was wasted, because this could have been cleared up in our initial conversation or shortly thereafter. I do not anticipate a response but I will update this review accordingly.