John Tran – State Farm Insurance Agent

Do not go to this agency! I have had nothing but problems since Marty, the original agent, left and retired. Every problem that happens is caused by the people who work for John Tran and they have messed up 4 different accounts from 4 different people I know that now have this new agent. I do not know if John Tran cares since he allows the people who work and represent him to have the power to change customers accounts and then makes it our burden to fix the messes his employees actually changed in the computer instead of reversing what they did to begin with Plus they give out information that is not true and lie instead of finding out what should and should not be done from someone who does know and protecting us. I intend to ask every person who has had problems with this agency to post a review to protect other people so this won’t happen to them. I am also filling a complaint with the insurance commission board for the state. I never write reviews but I cannot believe this office is allowed to operate in this manner!

John Tran has been a great agent all around and has a very sincere heart when helping his clients. I used to work for him when I lived in San Diego and I can assure you his advice, honesty, and dedication to his clients is why he is still in the business.
Give him a chance and you will see what I am talking about. I’ve trusted State Farm with not only my assets but also the future of my family.