Jiffy Lube

I went to talk to the service manager after my daughter went in for a $ 39 oil change and came home with $ 238 in charges. No satisfaction. She just got the car (from her sister) and was told that if she didn’t do all the ‘factory recommended services’, the car would overheat. The fellow she talked to was not there when we visited the next day. The fellow we talked to said they would never tell a customer that their car would over heat if the services were not done. BTW — the Subaru had 100k mile coolant in it when we got there and they drained it and put in ‘ordinary’ (the man I talked to said that was all they had on site) coolant. So, in that area, the car is worse off for being there. Yes, the fluids are different colors so the long term coolant is easy to recognize — if someone knows what they are doing and not trying to oversell a customer. The service manager had no explanation for this.
note that my first review (unflattering, to say the least) was removed because it was not first hand. Yes, if this is removed, my daughter will provide a review.

Don’t come here !!! Total rip off !! I got just a regular oil change and they charged me almost $ 50, but of course I didn’t know that until I got home and told my husband. Go to the one on convoy st. Very nice people.

Friendly and helpful staff. Darrell was the one to assist me, and he was awesome to talk to while providing me great feedback of the car. I came in for an oil change which was super fast (~20min). The price for the high-​mile oil change service package (vacuuming floor mats and refilling fluid) came out to be about $ 62. I was also notified that my engine air filter needed change. I am usually skeptical about add on services, but after he personally showed me the air filter, I realized that it did needed to be changed. Needless to say, I will be coming here for oil changes now.

Had a really busy Friday and needed to go to a place for a quick oil change. If you don’t have time and don’t mind paying for an oil change this location works well. Car wash and gas right next door. Grocery shopping or grabbing a bite to eat the next shopping center over. Definitely cheaper to do it yourself but it you’re in a rush this is a good place to go.

Been coming here for years and I’m always happy with the service. Even with obligatory attempts to upsell, it’s never done in a high pressure way. Last time I was in, they gave me a tip on where I could go to, for free, get my tire repaired. Followed their advice and took care of it pronto. They’re nice folks and usually hook me up with a «discount,» (in quotes because, if they’re able to do a discount so easily shouldn’t everyone get it outright? Who cares, I always ask and always get it. Finally, I hate that I always have to repeat my «jokes» (they either can’t hear or I talk too fast, which I tend to do,” but since my jokes are lame I let the awkwardness slide. All in all, a job done efficiently is a job well done. Cheers to the CMB Jiffy Lube guys!

All I can say is they said they topped off my washer fluid and that is very kind and considerate. But I removed the reservoir years ago. The lady swore they did it until I told her that and she informed me that they always say that which I believe because this isn’t the only site to say it.
I only came here to kill time and since I needed an oil change why not. Now you know why not. Good luck!

Friendly staff, immediate action, car interior cleaning, really good deal! Will definitely recommend this place for its convenience and professional labor

I have been coming to this location for a few years now, and I would give them 6 stars if I could. GREAT customer service, always attentive, never pushy, and they always do a great job! Being a woman it’s hard to find a car place that I can trust, but these guys are great and I never felt like they were trying to take advantage of the fact that I don’t know anything about cars :)

Been coming to this location for about 4 years now. Never have had a problem, they do an oil change and always give me a walk through of what they’ve done and give me an option of changing my air filter if it looks dirty.
They are very friendly and Joseph is always very polite and walks me into the waiting room and opens the door. Great service and the waiting room is kept very clean and comfortable. Bonus points for vacuuming the inside of my car.

Was there recently and received high quality oil change for a low price. I don’t know much about engines but I can definitely trust these guys. Was always happy with the price

I’m from LA and occasionally I drive down to visit friends. I have stopped by for an oil change to this location a few times and it was no hassle. Service is fast and the staff are friendly and professional. Highly recommend this place :)

I have been coming here for over a year now for my cars maintenance. The staffs are friendly and very professional. I highly recommend this location.

New to San Diego and so glad I picked this place. Professional, fast and didn’t try to rip me off with up sell.
Joseph many thanks. Great great service. I made my next appointment on time.

I want to like this place because it’s in such a convenient location for me. However, they always recommend some fix on top of my oil change, whether it be various, filters, transmission, etc. I don’t think I’ve ever gotten an okay on my car from this place, even when other car shops part my car. So, I’ve just learned to disregard anything these guys tell me.

I would rate this place as just okay. I’ve had better experiences and paid less at the dealer. If you’re pressed for time and only need the oil changed (nothing else), it’s a pretty good deal.
Pros:
— Fast
— Not busy
— Staff was professional
— Basic no frills package (oil change only) is $ 25.
— Didn’t feel pressured to upgrade.
Cons:
— Didn’t reset the oil change alarm
— Price breaks between different oil «quality» levels seemed ridiculous for not much of an increase in quality. Be sure you know what you’re getting.
— If you decide to get the Signature upgrade, certain fluids are not filled and cost an extra $ 4 per fluid. These are usually covered if you take it to the dealer.
They said I should also change out a particular transmission fluid, but they never showed me the note below which stated this requirement only applies if you are police, towing more than normal, etc. I quickly saw that before the technician switched away from that screen and deduced it didn’t apply, and could wait until a normal 30K or 60K tune up. Just investigate in the event that they mention you have additional work that should be done.
NOTE — I actually watch the guys work on my car to ensure everything they say they’re going to do is done.

The guys here are awesome! I’ve been coming here to get my car services done for a while and they always do a great job and give recommendations that are actually necessary and not just because they want to get your money. They’re super friendly and have great customer service skills.

I have been to this location a couple of times and every time I go, I’ve been very satisfied. Once you pull up, someone is already there to greet you. Very friendly. They can look up your info with your license plate if you’ve every been to any jiffy lube which I think is helpful. They know what you previously have done. Once they check your car, they will also notify you factory recommended maintenance base on mileage of your car. The good thing is, they never pressure you on getting it done. They will simply show you and offer it to you.
Price is also affordable especially it’s a name brand oil (I believe pennzoil or something, I forgot).
The waiting room is very clean and well kept. The bathroom is also clean. Overall shop was very clean.
I will definitely come back and get my oil change for all my cars.
Thanks again!

Courteous, customer friendly and proffessional I would recommend them to anyone and everyone.

I usually go to another place for oil changes but I was pressed for time and this place is really close to work. I saw that it had great reviews and figured I’d chance it. You fellow Unilocalers did not let me down. When I pulled up, I was greeted by Chris. He gave me the options on what they offered for oil changes. I let him know I was pressed for time and he said they would be quick as there were only a couple of people ahead of me. I opted for a more expensive option of an oil change (forget which one but it is the one where they vacuum your car and top off fluids and I really needed both.)
The waiting area was clean and comfortable. During the short wait, I saw that Chris and the rest of the staff were super friendly to everyone and it seemed that there were a few return customers there. That’s always a good sign. i
Once my car was done, Chris checked me out and sent me on my merry way.
EASY PEASY and AWESOME.
Thanks, guys, I will be back the next time I need my oil changed.

The service guys are always so friendly and helpful. Too bad I mainly go for low prices. Oil changes are pretty pricey here and I went because I had a coupon. I am pretty bad with car maintenance and I am always reminded I need something done. Fortunately, they are not pushy about it and I can always say, «not now.» :-)