Jiffy Lube

So helpful and a great team. They get their work done fast and accurate. I’ve never had a time where I was disappointed. If you’re looking for a place to take your car to get serviced come here! Everyone is really nice and you’ll be out of there in no time.

Been taking my car here since I moved to San Diego 6 years ago. They are excellent 99% of the time. I had one subpar experience there, but the rest have been excellent. Really kind and helpful people.

I honestly have to say these guys are great arvin was really professional and nice and did not push me into buying services or up saleing me in the oil, gotta say these guys really take care of you will be coming here for my oil changes from now on, great costumer service and i was only here for about 20 mins

Dont bother with this (shady) place, they tried to sell me oil for cold weather (expensive) im in freaking San Diego Ca., also sold me wiper blades that were super expensive and are already trash. Trust me. Dont bother. So, was just across the street from there today, at the Burger King I noticed all the employees do is play football in the parking lot, I was there for a half an hour at Burger King, soo that’s what they pay them for huh?

This guys are AWESOME
Victor was great over the phone, really patient with all my questions
Andy expleined everything perfectly without being pushy about the up sale
Will definitely come back!

I work downtown and needed an oil change and got lucky with a groupon deal for this place. It was for their convention signature oil service change. I usually call before i head on over for any car maintenance/​repair to make sure i get best quote. My first call an employee told me that my vehicle needed synthetic and that the groupon would be taken just that i had to pay out of pocket anything over. My car does not take synthetic and when i called again and another employee answered he said that the conventional oil was just fine for my car. Arrived and my car was taken in immediately and when the visit was over I wasn’t upsold on any «needed repairs». Total visit was between 10 – 15 minutes. With their signature service change they also do the following:
Inspect Key Components:
Antifreeze/​coolant reservoir levels
Engine air filtration system
Serpentine belts
Brake fluid level (in transparent reservoirs)
Wiper blades
Exterior lights
Chassis (lubricate when applicable)
Check and Fill:
Tire pressures
Transmission/​transaxle fluid
Differential/​transfer case fluid
Power steering fluid
Windshield washer fluid
Battery water (excluding sealed batteries)
Clean:
Exterior windows
Vacuum interior floors
Will definitely be back here.

The guys who worked here were chill, the work was done fast and it was all easy. They try to up-​sell you but it isn’t as pushy or invasive as other corporate type shops.

Never had any issues here the times I had to get my oil changed in San Diego… but mainly, I come here because it’s the most convenient and closest place to my boyfriend’s. This place, though, is VERY overpriced compared to other places, even WITH a coupon. I believe for just a basic, standard oil change, without a coupon, it is $ 40. I can get an oil change for half that price without a coupon, at my go-​to place in LA. The coupon is also not very generous… I believe I was able to only get $ 5 off which is something, but at the same time, nothing, seeing as how I can get this service for much cheaper elsewhere. The customer service is not particularly stellar either, but it’s not horrible. They get the job done, so 3 stars.

Took the car in for an oil change and they replaced the air filter, license plate lights, and a corroded lead on my battery (that I couldnt get off and thought I would have to re-​crimp). The corroded lead they did free of charge. The staff is really friendly, and very professional. ¹⁰⁄₁₀ would recommend, especially if you have an older vehicle.

Great service upon my arrival. Needed an oil change and basic maintenance. These guys were so efficient and worked very well as a team. Victor covered everything they were doing and asked me specific questions regarding my battery after he ran a strength test on it (I have been having issues, so his inquiry was on point!). I was so impressed with their work, I was sure to get all of their names. Great visit overall, thank you Victor, Joseph, Dario, and Arvin.

Had a great experience at this spot. I pulled up and they helped me immediately. I needed new windshield wipers and they were able to assist with that. They told me 20 – 25 minutes and I think it took less than that to change my oil, put new wipers in, and change my air filters. Jiffy lube also vacuums and cleans your windows… how awesome is that?!? Their prices are not too expensive either and their service is always jiffy! The staff was friendly. They also had a nice waiting area with a tv, chairs, and beverages available while you wait. This location is easily accessible downtown.

What a disappointing experience from a service company my company has a National Account with.
I went here to have my oil changed in my car and left irritated.
It started off with the normal information exchange.
–Year
–Make
–Model
–Mileage
Here is where it all went bad.
JL — «What type of oil?
ME — «5w30»
JL — «The Manufacturer recommends Synthetic»
ME — «No, Thats not true…5w30 is the correct oil for my car» (Owners Manuel Verified)
JL — «No its Synthetic»
ME — «5w30 is fine»
JL — «I am just letting you know whats correct, you should get Synthic»
—-PAUSE — –
Are you serious?
I understand the up-​sell, but when you are caught in a LIE… STOP!
I wounder how many people fall for this total BS line.
Obviously enough to keep it going.
If you are a consumer and don’t do you homework on what your buying, Sharks like this will eat you alive.
—CONTINUE — Second half of a bad start, (wondering why i am still here)
JL — What type of service do you want?
ME — «Basic, here is my account code for discounted service»
JL — «We don’t offer that discount on the service you wanted»
ME — «Are you serious it is a National Account»
JL — «I can offer you a discount on this service»
***FYI.that service is more expensive… here comes the up-​sell again…
ME — «OK, so you honor my Fleet Discount on that service?»
JL — «Well, I can give you a 5% discount»
ME — «My discount is 15%»
JL — «I could maybe get that discount on…
****Are you ready for this Unilocalers?
The sales mens hand moves towards his monitor. As his finger slowly began to stretch forward I know what he was going to lay that fat digit on.
YEP, IT WAS THE SYNTHETIC BLEND SERVICE.
ME — «Ya, I’m good, I’ll take it someplace else»
Wound up at a different Jiffy Lube in 5 minutes, I called on the way there, all the issues above were non-​issues.
Was finished about 30 minutes after I arrived and was a satisfied customer.

I visited this location before a long road trip and got the full service.
customer service was very good, the rep walked me though everything they did.
I am a car guy so it was good to hear the truth.
Also they did recommend a new battery and even told me that I might still have it under warranty. Turns out my old battery was no longer under warranty, so went back there to purchase the one they sell, Surprisingly it has the best warranty of any battery I shopped for (5 years).
I usually don’t go to Jiffy Lube for simple things but it felt good to get accurate information at a good price. I believe the rep that helped me was Efrain.
I will be back. Thanks again!

I never thought I’d be writing a review for a car maintenance service, but here we go!
I have gone to this Jiffy Lube location for the past four years when I have had to get an oil change, and have had a positive experience each time. Getting an oil change is never fun, but they make it just about as good as it could be. I have never had to wait longer than 30 minutes, and when they said it was going to be ready in 30 minutes, it actually was ready in 30 minutes. Unlike many other places, the employees did not try to shove additional services down my throat. Rather, they presented what services my car «could» use, but then were honest about the «urgency» of the services. They felt like people more than phony salesmen. I appreciated that. They always vacuum the floor in the front and back of my car, and wash the front windows, so I drive off with a car that’s taken care of and cleaner. Also, be sure to check online beforehand for a coupon! For today’s signature service, I was able to find a $ 5 coupon (they have offered $ 10 ones in the past), which knocked the price down to $ 32-​not bad.
Also, they have a nice, unpretentious little area to wait inside with a tv, or out in the sun. Or, grab a bite to eat at Del Taco right down the street. :)

I stopped here, because my oil change was way over due. I was in a bit if a hurry. Jose and his team treated me with respect and did everything so professionally. I was in and out in 15 min and will use this location for my oil change needs from here on out. Thanks again guy’s.

This Jiffy Lube is the worst! Took my car into them 3 oil changes ago, and my car started overheating the next evening. Took my car back the following day, they said there was nothing wrong with it-​but miraculously it stopped overheating. Chalked it up to a coincidence and gave them another chance this week.
Fast forward to this past week– took my car in for an oil change, and low and behold my car overheated the following evening! Took it in the following morning, and after 45 min they said they couldn’t recreate the problem and there was nothing wrong with it. My car overheated AGAIN tonight. This cannot be a coincidence.
Spoke with a friend who went to this jiffy lube, they forgot to screw a cap back on, and her engine ended up blowing up and totaling the car.
I will never be going back to this jiffy lube again, and I suggest you don’t either.

Rude employees. Took a fleet vehicle in, they told me they’d use a discount price, then charged like $ 75 for a basic oil change just because they know the company will pay it, which is unethical in my eyes. Those costs also get passed on to us customers. Wait was pretty decent and they did work quickly. Premises smell like pee. Did I mention rude employees?

Service is reliable and convenient though kind of slow for such a high traffic area. Only has two bays to do oil changes. Appears to have deal for $ 24.99 value oil change but the oil used is one star out of five rated on their signage. Seating area is comfortable and staff is luckily not aggressively up selling. Took me 1 hour 35 minutes to get a jiffy oil change which is too long.

I have been here three times, twice for an oil change and once to get the tread depth on my tires checked. I’ve always had a positive experience! While they do try to get you to do other services, it is always in a non-​pushy way, which is appreciated. They always have coupons available, which of course rocks! The location is downtown and very easily accessible. They are not usually busy during the week, but I have seen cars lined up on the weekends. There is a clean and comfortable waiting room that you can sit in and watch while the services are being performed. Cooooool.

I always took my car to these guys while I lived in San Diego. They did a great job, no complaints. They would even give it a little clean up and weren’t too pressy either on the services that «were due.»
Cheap, fast, convenient. If you have to wait, there’s a bagel shop and a Del Taco across the street.