Jetsetz

I was trying to book a trip to London and Europe for early next year, so I decided to try Jetsetz, which was recommended by a friend. But it looks like this company may not exist anymore.
When I type in
, I see their webpage interface, but when I plug in my itinerary details, I am redirected to another site called «
.» That site contains tabs to other discount travel sites, including Expedia, STA Travel and TripAdvisor. If I wanted to search other discount sites, then I would go there in the first place. It seems that Jetsetz is merely acting as a middle man.
I much prefer to hit up Kayak, which pulls up all the cheap fares in one easy, comprehensive search. Clicking individual tabs is cumbersome and annoying.
I wonder what the deal was with this place and the BBB states this place may be no longer in business. Bottom line is that I am not comfortable with providing my credit card information to a company that may not be in business anymore.
Looks like I need to take my business elsewhere.

I recently used Jetsetz to book a flight, hotel and car to Memphis. What I liked about them is they are not only an online service who’s site is comparable to the big guys, but also a traditional travel agency with a knowledgeable and very helpful staff. They will go the extra mile for your business. The prices I was finding online at all travel sites for my flight alone to Memphis was about $ 1100 round trip. I called in at Jetsetz see what they can do for me. I spoke to Erica and she asked about any flexibility I have with flight dates and times. She told me she would search additional resources and we ended up booking a flight for under $ 500! I would use them again for future travel and have already recommended Erica to family and friends.

I would avoid. I’d recommend Priceline, Kayak (now owned by Priceline), Expedia, and Orbitz before Jetsetz. I take four trips per year of 10 days or more and will do so for the next 20 – 30 years. My family is an ideal candidate for the type of service Jetsetz provides. We had an issue with a trip and the person I spoke with was rude and disingenuous. She made us feel stupid and that’s just an awful feeling to have when you’re going through the stress of planning a trip. It’s possible that she was having a bad day and I wanted to give Jetsetz the benefit of the doubt but unfortunately no one from the company responded to my concern.

Exceptional customer care!

Just a brief note to tell you how pleased we are with the attention we’re getting from Erica. We are fussing with trips to Cabo, LDN/​Paris and NZ, she is wonderful and finding the best deals for us, the best seats, amazing hotels, the best prices and we just wanted to let you know what a great «face» she is to your business.