JB Jewelers

The selection is limited but the price and quality are great. They are not pushy but they let you know that they want your business. Find something you like and Javier will probably make you an offer you can’t refuse. Lol.

This jewelry place is AWESOME!!! Javier and his beautiful wife are great they have always went out of their way to give us outstanding service!!! I have been with them since the year 2003. loooooove it! give them a try!

I just wanted to take a moment and express my immense gratitude and appreciation for Javier of JB Jewelers.
About eight months ago, my (now) fiancé and I went in to see Javier about designing a custom ring with his grandmother’s diamond. Javier and his wife spent nearly an hour with me and my fiancé going through catalogs, books, and brochures of different styles of bands, halos, etc. to find the exact design I had in mind.
I originally had a certain design in mind and when we were unable to find it in a catalog, he had me email him different parts of other rings to create a unique, custom one of a kind ring. He was so prompt in his responses and made me feel like an important part of the process, even though the final design was still going to be a surprise to me.
Fast forward to just about three weeks ago, I received the most stunningly beautiful ring I have ever laid my eyes on. It was a fourth of a size too small and my fiancé immediately got it dirty.
Javier had me come in on a Saturday to get my ring resized and cleaned and for a process that I thought would take days; it took him merely an hour. Not only that, but he was so informative about the upkeep of my ring when I was asking him questions about how to clean it that he handed me ring solution to keep my ring sparkling between cleanings.
Javier was such a big part before, during, and after our engagement.
When I came in to show him the ring and final product on my finger, I loved how him and his wife were beaming with pride knowing how happy I was about my ring. It is more beautiful than I could ever imagine and I will never go to another jeweler again. Javier possesses all the qualities one would expect from a jeweler; kindness, promptness, friendliness, and trustworthiness.

I have been to them several time. The last time I went to them was to resize my ring which was too big. They did an amazing job. So thorough… loved it! Nice customer service.

Yeah, some one from this place responded very rudely to my review from a couple months ago telling me to shut the f up, that I don’t know shit. That should tell you something folks. This place either has low life ownership or someone related to them is out there trying to intimidate those who post bad reviews.

I had gone to this store after a horrible experience with Zales. I had ordered a Mother’s Ring for my wife from Zales and then they messed me over with a 5 – 6 week turnaround after they took my money. I decided to walk into JB Jewelers and see if there was anything they could do for a turnaround time of 05/​31/​2014 and this was about a week ago. Javier and Cecilia were courteous, empathetic, and friendly and told me no problem. They worked with my limited budget, answered a plethora of questions and spoke to me as if my concerns were their concerns too. They assured me it would be ready by ⁰⁵⁄₂₉. Instead it was ready ⁰⁵⁄₂₂! Amazing! I walked in there and Javier recognized me, shook my hand, wished me the best with the ring and asked about how my mother (who had come in with me) was doing.
Such a wonderful experience! Thank you Javier and Cecilia! You have a loyal customer forever!!!
Rusty

I have always had exceptional service from the owner and his beautiful wife!!! They are very professional, sweet, considerate and helpful!!! I will always go to them for fantastic service and exceptional work on any item they work on. Love the friendliness and smiles! Thank you!!!

JB Jewelers is a great place to shop for all your gift and personal needs. Javier and Cecilia couldn’t be nicer and more helpful. If they don’t have the perfect item in stock, they will find it for you. They also do custom work — quickly and at a fair price. It’s a pleasure to do business with quality people who respect their customers and who provide great customer service!

Crooked business ethics and practices. Save yourself future pain and suffering and go to a well established business that will not disappear and certifies all their diamonds. The owner (Javier) used to have a jewelry store in Chula Vista under a different company name (Palomar Jewelers). He and his sales associate (Cecilia) sold me a cracked diamond (i was young and didn’t know any better). I tracked him down as soon as I was informed of my error and was told by him that, «This is not Palomar jewelers. It is JB Jewelers.». It took quite a long time for me to even get him to admit that he had that store. The location he is using now even used to be a Palomar Jewelers! Apparently there were 3 Palomar Jewelers at that time with three partners and they split up. I’ve spoken to both remaining owners and neither will accept responsibility. Don’t make a young man’s mistake. I would give no stars if I could.

My family and I have been going to these people for almost 10 years!!! The husband and wife are THE BEST! They are reasonable, honest, trustworthy and I will ONLY USE THEM!!! They come highly recommended!

my citizen watch battery was replaced for $ 8 in 20 minutes! what a great deal! and they were very nice to deal with too!

I was actually referred to this place from my friend. It’s a small quaint shop with a selection of the finest jewelry and watches they have to offer. I had my eye on this Seiko, dark black/​charcoal watch that I thought was a reasonable price. They also have a number of other brands, but I can’t remember the other ones.
The main reason I was here was to get some new batteries for my watches that I had not replaced in a while. Let’s be real, one of the best accessories for a man is his watch, so yes I had obligation to take some action. I believes that the two people who helped me were the owners of the shop. They greeted me right away and were very helpful. They actually asked me if I had come in before and I said «No, this is my first time in here.» I think they they thought I was my friend (FYI I’m more handsomer than my friend). It was VERY affordable to replaced my batteries, $ 8/​watch, such a DEAL!!! And I really appreciated that customer service, really personable!
I def. will be back to patron this jewelry store. I tend to forget that the mom and pop shops are just as good as the major dept stores. I def. will be back!!!
Time is of the essence… I’m the Walker… The Walking Unilocaler!!!

They are both nice and friendly. Cecilia even called me when my necklace was repaired in one day rather than expected two. Highly recommended.
Grazyna K.

This is my second 5-​star review for Javier and Cecilia at JB Jewelers, and is well deserved! On my first visit to the store, Javier replaced FIVE watch batteries while I waited, was extremely friendly and professional, and impressed me with both his service and selection. Today, my husband and I went back to pick up some chains I had left for repair. I am extremely hard on chains because I have long, strong hair that breaks them. All four of the pieces I had left were repaired so you’d never guess they had been damaged.
Not only were we thrilled with the repairs, my husband purchased gifts for me, and I purchased a watch for him. Javier’s prices were very reasonable, and he was very helpful about customizing pieces to make them perfect! In fact, when he replaced a band on my son’s watch, he even etched the case of the watch so it would match the new band. It made the watch look twice as expensive, and there was no extra charge.
Cecilia is kind and helpful, and was great about showing us pieces while Javier was working on our order. Both of them go out of their way to help you find the right piece for your needs.
This is a wonderful, small and local business. Don’t miss this one when you’re visiting the nearby Target or Marshalls at Balboa and Genesee.

Brought in a pendent to be re-​set and he kept delaying the day I could pick it up. When I finally went in to pick it up, he tried to pawn off a different stone as mine in the new setting. Like I’m an stupid or something. After calling him on it, he then tells me he broke the stone I brought in. Don’t go here. You can’t trust him.