Do not use this company, which may just be one guy. We got stuck with this contractor because the former owner of our home used him to get a 2-Year Roof Certification. Turns out, the certification is only worth the paper it’s printed on. When we first called him, he hung up on us. In his defense, it was a Sunday and we thought we were calling an office number because this is the number he provides on his letterhead and on his website. That being said, when he answered the phone, we said, «Oh, we’re so sorry to bother you on a Sunday. We were hoping to leave a message.» Instead of replying in some reasonable manner, he literally hung up the phone. Great start. Next, we tried him via email. He replied with, «call me».(Punctuation mine because apparently a single tap is too much effort.) So then we called again on a weekday. To say he was gruff would be a compliment. He bullied us into agreeing to let him come by at 6:45am on *either* of the following *two days*!! We should have said no but when you have a leak, you make yourself available to have it looked at.(Also, he berated my spouse with, «It’s not THAT early.») 6:45am came and went on both the days he said he’d come by. I called him at 7:15am on the second day. Again, he could not have been more unpleasant to speak with. When I asked if he was still planning on stopping by, he said, «Yeah, around noon.» I very politely said, «Oh, I thought you were aiming for 6:45am.» He said, «Things change.» This is when I started to do some research.(Normally, I would’ve done research long beforehand but, again, this is who the previous owner stuck us with.) He is not BBB accredited(not surprising); has a single terrible review here on Unilocal!(looking worse); and then when I dig a little deeper on BBB’s website, found three complaints against him. The complaints aren’t even the most troubling part. His *responses* to the complaints are crazy. You can(and should) read them here: So when he called me fifteen minutes prior to my re-rescheduled appointment and said, «What’s the rest of your week look like?» I was not surprised. I simply said, «You know, don’t worry about it. We’ll get someone else to look at it.» He was *so quick* to say, «Great. Alrighty then,» in the cheeriest voice — which was heretofore nonexistent — that I immediately knew that this person never intended on honoring the certification he provided — ever. Again, if my post doesn’t convince you, or the below post doesn’t convince you, read the BBB complaints, specifically his responses. It’ll make your decision very easy.