Fujisaki Landscaping

we signed a contract for a job that include removal of grass and tree. I paid up front the first day, because I thought I can trust the owner. Oh, how wrong was I. The job did not complete and got delayed. I had contact the owners numerous times. It was i who contact him to remind about the status. He had promised me that he will supervise the job, but I do believe that he may had take on numerous jobs and never bother to check on the job that he had signed the contract with me. He never inform me when the crew will comeback to finish the job He sounded very sincere and apologetic, when I called him. He said he had problem with his crew, so i believe him. But as time go by, he never call me back for any status. It has been three weeks. He has caused me headache, and delay my project for several weeks.

I had Fujisaki Landscaping come out to remove my grass and put in rocks and drought resistant plants. I didn’t really have much of an idea of what I wanted. Hiromi, the owner, came out to give me the estimate. He drew up a design, which I really liked.

Hiromi Fujisaki contracted with me to do a great deal of work for me including planting my front slope, with drip irrigation, building wooden tiers in my backyard and planting a variety of flowers, shrubs ground cover and also building a new wooden fence on the north side of my property. Since the completion of the above I have experienced numerous problems, i.e., plants not surviving, wood portions of the fence buckling, and the paint on the tiers blistering from the oil based undercoating. He has had his employee come out numerous times to scrape the blistering wood and repaint it but the problem still exists. This work was done less than a year ago and for which I paid Mr. Fujisaki about $ 15,000. He keeps promising that it will be taken care of however as of this date, nothing has been done. Although I like him personally I am terribly disappointed in the work and follow up which i have experienced.
Still waiting,
Marshall C

Note: I picked this landscape company, in large part due to positive Unilocal reviews. I’ve noticed all those reviews are now removed.
The good:
— The initial design was beautiful.
— The crew was excellent — on time and considerate.
The bad:
— The sprinkler system is a constant problem with leaks and breaks within the first year. They’ve come back and fixed the sprinkler, but I worry about it breaking again.
— The plant selection isn’t really what I like. I really wanted less tropical/​palm and more flowers. It’s lovely, but not really my style