Fred’s Shoe+

I love how they can do more of my repairs instantly. They are right by vons and the bank so I can literally drop them off run my errands and come back. No need for extra trips. Also I had seen that he was making custom shoes by hand. Very interesting and cool. Not many ppl can do that. It really shows that he is a true artist in his craft. Love this place I always reccomened it.

This guy does a great job. Truly. He is reliable. He is also sincerely honest and hard-​working which make me even more inclined to support his business.

EDIT: The shoes came apart less than a week after picking them up, after wearing them for only two hours. So yeah, definitely a 1 star review.
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I took a pair of sandals in for repair – just glue, super basic, nothing else. I had a 20% off coupon that I clipped from a mailer. When I dropped off the sandals, I was given a ticket and asked if $ 20 would be okay. I found it strange that prices weren’t clearly listed on a menu somewhere, but I agreed and was told to come back in 4ish days to pick up my sandals.
Unforeseen events took me out of town, so I actually wasn’t able to pick up my sandals until one full week after I was told they would be finished. When I entered the store to pick them up, the salesperson was talking with another customer. From what I gathered, this customer came for their shoes, but the shoes were not finished despite being told they would be ready by that day. Not only that, but the store had lost this customer’s shoes! The ticket did not match up with any of the shoes, and the customer was invited to the back room to look at the shelves to find their shoes, but even then could not locate them.
This customer stepped aside so I could be helped. I handed the salesperson my ticket… and my shoes were also misplaced! Luckily, I was able to find mine in a heap of other shoes piled in a corner. The salesperson said my shoes weren’t finished. I was surprised since I was actually a week late picking them up. I looked at my shoes and pointed out that the soles actually HAD been glued back, so they were good to go. The salesperson was confused because my ticket had said that my shoes were getting their insoles replaced, but all I asked for was just a spot of glue.
So, as she rang me up, she rang up the price on my ticket. I asked if this was an updated price… I mean, since the original price was for insole replacement, but I didn’t do that, then the price should be different, right? I also mentioned that I had a coupon. She asked if she could see it, and I said that I already handed it in when I dropped off my repair. So then she said, «Okay, 20% off $ 20 is $ 16, then.» I said, «Yes. Is this an updated price since the repair I asked for wasn’t the repair I was quoted?» Then she said, «YES, glue is $ 20! I’m not going to overcharge you, okay?» She was completely exasperated. I turned around and exchanged looks with the other customer, whose mouth had dropped open. I said, «I’m sorry. I didn’t mean to imply that you would do that. I was just making sure we were on the same page since the salesperson who originally wrote out my ticket had misunderstood what I wanted repaired.» She was swiping my card and I could see her rolling her eyes as she said condescendingly, «Thank you very much. I appreciate that.»
For me, it doesn’t really matter how great the repair was. The customer service was enough for me to seek elsewhere next time.

I almost never leave negative Unilocal reviews, but this was one of the most frustrating customer experiences I can remember.
I brought in a pair of dress shoes because the left shoe squeaked when I walked. At first I was given the impression it would be a quick same-​day job, but after two unsuccessful «quick fix» attempts the first day, I was told to leave the shoes for a week and they’d be ready to go. If that had actually been the case, I’d be a satisfied customer.
I came back, and the squeak was still there. OK, wait a few more days. I came back again, «sorry, the shoes aren’t ready, come back later» (this happened at least 3x, usually for 4 – 6 additional days). I was never called beforehand to let me know there’d be a delay, so I was consistently wasting my lunch hour for no reason.
When I actually did get the shoes back with the squeak fixed, there was a bolt left in the sole in the ball of the left foot, making the shoes unwearable. I had to bring the shoes back, explain the problem, and start the whole process over again. More delays, more wasted time coming in, and no communication. It took about a month and approximately 7 – 8 visits to the store in total before I had my shoes back fixed.
I will not be going back.

This place is terrible. I went to drop off my horse riding boots to zippers put in and they said it would take ten days. After the ten days I called and they said that their machine broke and it would be another 5 days till the boots would be done. I forgot about my boots and went two weeks later and they were still not done!!! The machine hadn’t even been fixed yet. I took them back and got a refund.

I have been a customer of Mr. Moreno for 20 years. His work is impeccable.

I don’t have the time to write a ton of reviews but I’ll make time for this one. Fred is obviously a craftsman and perfectionist at his trade and takes pride in what he does.
I dropped off a pair of leather cap toe shoes that were one day away from the trash can. Knowing that replacing these shoes was $ 200-​$ 300 I decided to give Fred a try. I’ve had shoes fixed before but usually they just replaced the heel and sole. I didn’t even know that what Fred did to these shoes was possible. They look brand new but feel like the shoes that are perfectly formed to my feet. Better than new!
Knowing that Freds store exists gives me the confidence to buy nice shoes and not be afraid to wear them because I know Fred can fix them.

I have gone to Fred for over 10 years and he is making a pair of custom shoes for me just the way I wanted from my favorite product pair of shoes I love Fred shoes because he is so good at master crafting anything I request highly recommend this shoe repair company because it is a one-​of-​a-​kind store that you can never find in San Diego! Seriously visit the store great turnaround time if you need a classic shoe repair.

I had a brand new pair of shoes that needed to be stretched a little, and a very good friend of mine recommended Fred’s Shoes +. I went there and received quick, courteous, professional attention. Fred completely understood what I needed. He said that he’d just stretch them a little and if they needed more work, he’d do it for no charge. He obviously cared that it be done properly. One shoe did need a bit more stretching. It was not a problem and a couple of days later the shoes fit perfectly. I was impressed with the expertise and attention to detail, as well as the respectful manner in which I was treated. Since then, I have had work done to a few more pairs of shoes and the experience was always pleasant and the results were exactly right. I always recommend Fred’s Shoes+ to all of my friends for their shoe repairs.

Fred is genuinely honest man. His skills are a dying art/​craft sadly which makes him a very valuable cobbler to know. Very personable and even gave me a spool of thread no charge. I’ve brought a couple shoes to him and he is very fast and dedicated in his trade. He will help you right on the spot if necessary. Please come visit here and get your valuable shoes, luggage and handbags repaired and renewed!

I’m so happy I finally found such an amazing shoe repair. Not only was the service amazing but the level of work that was done on my shoes is far beyond my expectations. Not only did I get a very pleasant call saying my shoes were ready before the promise date, but when I did pick up my shoes they were brand new again. He takes great pride in his work and it’s well deserved. Thank you!!!

Fred’s Shoe Repair is an excellent and experienced business. So, if you have complicated issues with your shoes/​belts, bags/​luggages, Fred is the guy for your job.
Fred repaired some shoes and belts for me. As well, Fred cleaned my Hartman briefcase.
Fred’s jobs are impeccable and very reasonably priced. Fred charged me only $ 55 to clean/​polish my briefcase while most places were charging close to $ 80. I have posted a picture of my briefcase which almost looks brand new now.

I’ve been here three times, and I will never return.
1^st Visit: 5 Stars
Black patent leather stilettos: heel repair and cleaning. This was done quickly, the shoes were beautiful and they looked brand new. (I strongly prefer cleaning and repairing heels to replacing them– oh, the agony of breaking in pumps.)
2^nd Visit: 0 Stars
Black stilettos and nude patent leather stilettos: heel repair, fix scuff/​abrasion and cleaning. This was not even done! I picked up my black stilettos and the heel was repaired, but they were not cleaned at all. My nude stilettos were just a mess. Apparently they can’t repair patent leather? Why didn’t you tell me that when I dropped them off? These were cleaned but not repaired. I had paid when I dropped them off for repairs and cleanings on both, I got a repair on one and a cleaning on one but paid for each service twice. Getting this refunded was so much effort– I let him keep it. Fine. Vowed I wouldn’t return (to myself). Alas, I did.
3^rd Visit: 0 Stars
Navy leather handbag: two stitches on the strap came out and without those stitches, the strap doesn’t stay connected to the metal loop and bag. All I needed was *literally* two stitches with heavy-​duty navy thread. That’s it. I didn’t have time to run and grab heavy duty navy thread or needles myself, so I thought, «surely, he can do two stitches quickly and correctly.» I went in at lunch thinking he could turn it around in an hour– he quoted two weeks. TWO WEEKS FOR TWO STITCHES?! Then he offered to do it while I wait. I said I didn’t want to inconvenience him, if it was going to be more than the afternoon, I would go elsewhere. He said that he would have the bag ready in an hour. I came back five hours later… the bag hadn’t been touched. I asked him to do it while I waited because I needed it that night– he said okay. I told him I was running next door to get cash and a coffee and I’d be right back. I came back 25 minutes later– still hadn’t touched the bag. WTF?! Then he insists that he’ll do it right away. I concede, fine. So he is placing these two stitches– when I get it back, he used black thread and didn’t even close the stitch, so one came out that night. Garbage service, unreliable… just all over terrible experience. Forget it, I’m done. Thanks, but no thanks, Fred. If you’re looking for your business, it’ll be at Anthony’s.

I have known Fred for more than a decade. He does good work, is reasonably priced. He also has an interesting selection of women’s bags and shoes. We take all our shoes to him, running shoes, walking shoes, dress shoes and he can resole and restore them to like new. His helpers can sometimes be an issue but all one has to do is let Fred know. I would recommend him without qualification. Our dogs also love him and cannot wait to come in and get a loving hug.

This guy does world class shines. My friends and I had shoes so shiny it looked like we attended the Citadel. Fred gave me a free shoehorn too.

This store is located right next to Vons. The service is pleasant and the work was done on time, I’ve taken a pair of shoes to repair (to replace the old heels) and also have taken my travel luggage to replace the handle. In both cases the work was fine and good quality but my only complain is the prices are much higher then other cobbler shops.

I brought two pair of shoes here. A pair of heels and flats. Both were fixed well and were ready early. I received a call a day before saying that they were ready to pick up. Perhaps they are reading the other reviews on this site about shoes not being ready on time?
The only note I have is that I paid a bit more than usual to fix my shoes. However, the quality of work was good and it’s convenient for me since it’s near my work so I was okay with it.

Shop had my shoes for 5 days and when it was time to pick up, they took 10 minutes trying to find my shoes. Finally came back saying that «Fred» had to redo it because he did not like the way it came out. Asked for my money and shoe back. It turned out the shoe and hasn’t even been touched!

My 2-​year old’s ‘puppy’ (who he will not sleep without) is filled with beans and lavender and cannot be washed. After quite a bit of brainstorming I figured I could take out the ‘stuffing’, put it in a self-​contained pouch, and sew a zipper on the puppy so after I wash it I can re-​stuff it.
After visit numerous tailors who said it simply wasn’t possible, on a whim I visited Fred. His response: «no problem.» Even when I told him it had to be done while my son was in school so he could never know it was missing, still ‘no problem.” I just got the call that ‘puppy’s’ surgery was a success and he’s ready to be picked up!

Fred is fantastic. He’s a wonderful man who has a ton of experience and genuinely cares about his customers. He’s being working his craft and taking care of saddles, shoes, luggage repairs, etc. for years. He has always been a one of a kind, caring, small business owner who does excellent work for a fair price. You can’t ask for more.
I have been going out of my way to see Fred when in need of shoe repair etc. for over 4 years. I now live in San Francisco and still go out of my way to see him when I’m in San Diego for work. It’s not often that you get this level of service and kindness anymore along with high quality work. Enjoy.