Forever 21

The worst experience ever!
Bought an item 5 min later came back to return the because was damage, talked to store manager her name is Brenda, was completely RUDE and not professional! she denied giving my money back to the original card , was only offering a store credit, which I don’t wanna shop with this JUNK anymore !
I would never shop at this store or at any Forever 21 stores! They are complete SCAM!

whyyyyyy???

The staff here is usually relatively friendly, but today I was really bummed when I asked about a cardigan on display. They told me it was the last one so I asked to see the size. They wouldn’t even let me check! They said because the visual person wasn’t in, they couldn’t let me buy it. Am I the only one who finds this insane?

I’m dropping this forever 21 from four stars to one star. I was charged for an item that I did not purchase, checked my receipt when I got home and called the store when I noticed the error.
I was told by an assistant manager (after being on hold for about 3 minutes) that he would review the surveillance footage to corroborate what I had told him. He assured me I would receive a call back the next day.
When I hadn’t received a call back by 7 that day, I called the store. I was put on hold for 7 minutes only to be told that no manager was on duty.
This should be a simple thing to fix and apparently it isn’t for them You get what you pay for here folks. Cheap clothing, even worse customer service.

Wish I could give no stars. This place is a joke. Costumer service is below par there were 3 people in line and the man was just standing there not helping anyone. The manager Brenda is very rude, and does not explain the rules that if you buy something that there is no return policy. (No cash back!!) I work in the hospitality industry and it’s crazy to allow the guest to leave upset. I am very disappointed in this store. I would never send anyone here, go somewhere else this place is not worth it.

This asian employee was very rude from the section acrossed from basic this was second time seeing her at the store she already had this ‘dont talk to me face‘ and it became ‘why do u have to bother me‘ face when I asked for a jacket down she sighed pulling the jacket down and she completely ignored me when i said thank you

This place is huge and very modern looking.
It’s light and bright, and you will find something you like (if you’re girl).
Us men have to follow our girls around or just wait outside.
I wish they had exits/​entrances on the north or west sides so you can walk through to the Nordstrom side of the mall without having to walk all the way around.

Like the clothes however the return policy and the staff are ridiculous

A great place to get trendy pieces for your wardrobe. The sale rack is in the back next to the dressing rooms, if you are the type to raid that area first. You can buy colorful and crazy outfits without breaking the bank. The store is kind of chaotic and the lines are often really long. Still, I always stop by this store when I’m at the mall because the prices and styles are great. Pay attention to the return policy, which is much less lenient than other stores.

I loved the forever 21 I had in the bay area. In fact there were a couple in the bay that I went to often. They had a great selection and OK customer service. This forever 21 is very small and both times I’ve tried to go everything is picked through and it’s a total mess. They have a tiny jewelry selection and near-​empty shelves where it looks like purses are supposed to be. The clothes are still the same and cute, but there aren’t a lot of them and you can barely see what’s there because it is always so packed and nothing is organized.

I don’t like that they don’t give you refund back to credit card or cash. They only issue store credit which means once you buy something and you don’t like it, your money stays with store. You are forced to buy something else at the store. This is the return policy for all Forever 21 stores.

Hrmmm… Not sure what I think about the whole $ 9 jeans thing. I’ve always been somewhat of a «jeans snob» but I figured I should give them a try. Not much to lose other than $ 9. They’re ok.
(Tangent) I believe you should always invest in the following:
Great fitting designer jeans
Hot shoes that are also comfy
Good Purses
The rest, you can skimp on.
Forever 21 fully supports my theory. Tons of disposable items that will ring up your dry cleaning bill higher than the credit card bill for the initial purchase. I also love to buy accessories here. You can mix and match necklaces and create new ones with the pieces once they fall apart.
Minus one star for the hideous yellow bags they give you that scream to the world: «HELLO!!! I JUST BOUGHT $ 9 JEANS!!!»

This just in: Forever 21 should consider changing it’s name to Hipster Depot. It’s not a bad thing by any means; where F21 used to be a one-​stop-​shop for inexpensive clubwear that didn’t look like it came from the Dress Barn, it’s now a mecca for those post-​eighties oddities which seem to be a la mode. High-​waisted culottes? Check! Ill-​fitted baggy tanks? Check! Cutoff jorts? Check! Oversized off-​the-​shoulder cardigan with woven brown belt? Double check!
Despite the fact that my enormous cans and surfboard ass are flattered by none of the afore mentioned wares, F21 is still where I do most of my shopping. YES I feel bad for the five year old Cambodian children holed up in sweatshops making my dresses, hoodies, knitted caps, earrings, tees, jean skirts, pendant necklaces, leggings, gladiator sandals, belts, faux leather mini skirts, etc., but I’m poor and everything is just so cheap and cute.
I mean really, $ 11 for a cardigan? And $ 12 for a sundress? Saying no to that is like turning down a legal romp with Justin Bieber. It just wouldn’t happen!

This is probably my favorite F21 in San Diego, the showroom is HUGE, bigger than most of the ones here, and usually pretty well maintained. I always hit the sale racks first which usually bring little to no luck.
But they always have cheap, stylish clothing. I went through a phase where every time I came here I left unhappy, but now I’m falling in love all over again. Of course as far as quality goes, the prices say it all.
I like F21 because you can buy cheap clothes that are in style and don’t feel bad about getting rid of them once they’re no longer in style because they were so cheap!

Typical trendy, inexpensive, fun clothes you’d find at any Forever 21. Obviously the fabrics aren’t of the best quality, but that’s reflected in the price.
What makes this location a stand-​out for me is the customer service. The girls there are friendly and do their best to helpful. (Which is a lot more than I can say for some of their other locations, cough cough Fashion Valley!) Although this location is on the smaller side, their friendly associates and usually well-​organized store makes me a repeat customer!

I can’t believe I bought a dress from them today.
Pros:
–non-​expensive
–stylish enough
–returnable
–I got a yellow plastic bag as a bonus
Cons:
–won’t last for long
–not a high quality of fabric material
–had to stay in long line (looks like it’s very popular among others)
It is a great place for visually driven people, who concern most about a look. But if you are more like a kinesthetically person and looking for comfort feeling, I suggest you to pass by.

Even though I know the target audience is NOT me, I still manage to find age appropriate clothing here if I spend about 15 minutes searching through the racks and stick to basic colors. And in cheaper prices, I don’t feel like it’s a waste of money to try out the trends.
One time wear clothing — best place to buy is here!

They should have stores called Forever 31 and Forever 41, judging by the age of the women that I have seen perusing the racks of this teenybopper clothing store.