Florabel Oliver-Badillo, DMD

My name is Elizabeth and I am the office manager for Dr. Oliver’s dental office. I have been working for Dr. Oliver for the past 8 years (and was a patient of her’s prior to that). I normally wouldn’t get involved when it comes to reviews because everyone is entitled to their own opinion. However, I also do not believe in slander. The «Susana M.» review for Dr. Oliver was completely fabricated. We have no record of that patient or any case like that at all. We are strong believers in honesty, integrity, and patient satisfaction. So I don’t think it’s fair that we be victimized like this.

Horrible dentist. She changed a silver filling and cracked my tooth. It started hurting so I went back and she fixed what she cracked. Obviously I was charged for that. Then, that tooth was left too high and it was bothering me, so I had to go back a couple of times for an adjustment. It still hurt, so I went back; she seemed annoyed by then. She put anesthesia very wildly, she was mad and she didn’t even wait for it to start working on my tooth. VERY Unprofessional. I never went back, I found another dentist.

Dr. Oliver is great! I informed her I have a fear of needles and she comforted me and did everything in her power to help me relax. One of my teeth would not numb and instead of getting frustrated at me she took her time, added more numbing agent, and waited before proceeding again.
She is gentle, but at the same time works quickly so you don’t have to be stuck in the chair for hours (unlike other dentists I have been to… specifically the ones at Western Dental, which are terrible).
Her office is extremely clean and her receptionists at the front desk are very friendly and greet you warmly when you first come in. I highly recommend her to everyone!

My mother has been long overdue for this Unilocal review and since she is technologically challenged I’m going to write it for her. She raves about this office and every member of the team. Nothing but professionalism and friendliness from start to finish.
I recently became Dr. Oliver-Badillo’s patient and I’m glad I did. The whole team works efficiently together and makes you feel at ease. After all, who enjoys going to the dentist?
Bonus~ their massaging chairs

When good things happen to me, I like to share it with the world. It’s been almost a week and I haven’t stopped smiling since. Here’s why:
I’m probably the worst when it comes to visiting the dentist because I don’t have cavities. Still regular checkup and cleaning is always a good idea, and I decided to put my cavity-​free streak on the line.
I scheduled my appointment on the same week, and Dr. Oliver was accommodating with my schedule. Wonderful energy from her staff as well, very warm and welcoming during my visit.
Dr. Oliver is a true professional. I came in with years of stain hiding behind my teeth and within minutes it felt like, they were all clean. No pain, healthy gums, and super grateful to say still no cavities, I wondered why I built so much resistance going to the dentist.
She changed my mind, and I look forward to my next checkup!

I just called in to make an appointment. I’m sort of new & need basic care but also some cosmetic things that my insurance won’t cover which is totally fine.
I have denti-​cal right now & they were still super nice & made an appointment for me.
I had called several other places actually today & some places were real jerks about the denti cal thing. & even when I said I needed to buy some other things out of pocket, they still acted like they were full even though the denti cal list said they were accepting new patients.
Well anyway, I’m already impressed with the care & kindness of the staff & I’m excited to see them for my appointment
Thanks!
Jen

If you have insurance, run away.
Like some other reviewers said, they were excited to find a dentist that had great/​raving reviews. Woo! I graduated this year and found a great job in San Diego, so I haven’t had the time to fly back and see my family dentist in northern California. I thought I might as well find a dentist down here as: 1. I hadn’t had my teeth cleaned in over a year, 2. I’m living here permanently so why not?
I Unilocaled some dentists with good reviews nearby, called them up to see if they accepted my insurance, and then scheduled an appointment.
When I got there, I got a great impression of the place. Very cozy, the front desk was very kind and helpful. I got taken to the back, sat down, and they started the x-​rays. That took a while, but eventually I was ready to get my teeth cleaned. I met Dr. Oliver and she seemed very sweet and very kind — reminded me a lot of my mom! So far so good, right?
But then the first red flag appeared.
She noted that I hadn’t had my wisdom teeth removed yet. My dentist up north (Nancy) has known me and cleaned my teeth for 20+ years. She has seen me through all my different stages; prehistoric rat teeth, braces, etc. She’s noted that my wisdom teeth do not seem to be growing and that I DO NOT NEED THEM REMOVED.
Dr. Oliver stated that I should get them removed ASAP and that she would be more than happy to recommend me to someone. That wigged me out a bit, but hey… things can happen in a year and maybe my wisdom teeth were finally coming in. I asked her, «What’s wrong with them? Are they growing in side ways?»
She said YES.
Her response kind of threw me for a loop and seemed kinda weird, but I brushed it off. Whatever. I’m here to get my teeth cleaned. Dr. Oliver then noted that I had two SMALL cavities (this is important!). I kind of assumed that was the case because I hadn’t had my teeth cleaned in over a year and… well, I’m not the best when it comes to flossing…
She cleaned it pretty quick and I thought that that was that. She was a little rough, but no big deal. We finished and then I was ready to go.
After the teeth cleaning I noticed that my gums were still a little sore. I know that if you haven’t had your teeth cleaned in a while, it can be sore for a few days so I didn’t think much of it. What I was most concerned, however, was looking into the wisdom teeth removal. The only way dentists can tell if you require your wisdom teeth to be removed is via a panoramic x-​ray — where the x-​ray goes around your entire head. The x-​ray they had given me was a bitewing x-​ray. When I asked to see the x-​rays so I could see my wisdom teeth and understand the situation, they told me that the x-​rays did NOT tell or reveal what was wrong with my wisdom teeth.
Sooo why did she say I needed to get it removed ASAP? How did she know??? That was a sign that she was shady as hell and I should probably not return, but I thought I’d just give her the benefit of the doubt. She seemed to clean my teeth just fine so whatever, right?!
BIG MISTAKE.
I went in for my cavity filling last week and thought that this would be it, I’d just see them in 6 months and say nothing about my wisdom teeth blahblahblah. I’ve had cavity fillings before and they’ve never been anything too crazy. I sit back, they fill it in, I’m done. This was not the case. What raised another red flag for me was when Dr. Oliver started injecting my gums to numb them. Nancy always used the gel and it always got the job done without being over the top or too painful.
I assume Dr. Oliver numbed it because she is NOT gentle whatsoever and this gave her wiggle room to be as rough as she wanted, but then she started drilling my teeth, filling it in, and then using one of those UV light to harden the filling… I’ve never had ANY of this before, so this was super confusing and weird to me. After the filling hardened, she had to shave my tooth down.
This all seemed incredibly strange and suspicious to me as just 2 weeks ago, Dr. Oliver had told me that I had TWO SMALL CAVITIES, so why was she going HAM for two SUPPOSEDLY tiny things?!
Well, it all made sense when when we finished and I went to the front desk. They dropped the following bomb on me: apparently my insurance did not cover the types of fillings they did for my two teeth and I would have to pay $ 100+ out of pocket to cover the rest.
WTF?!
At no point did anyone notify me of this. They just dropped it on me and expected me to pay right then and there! Dr. Oliver used the most expensive (and excessive) method she could to MAX out my insurance and then make me pay more. BIG WTF!!! NOT ok! Suddenly her wanting me to remove my wisdom teeth made A LOT more sense.
I am never coming back here as, along with all of that, my gums STILL ACHE. She did not clean my teeth thoroughly after all. I’d rather spend $ 400 to fly home to Nancy who I KNOW will treat and clean my teeth right. Nice people at this office, but they only care about $$$. Avoid.

Horrible fake scam dentist.
Only x ray 1 tooth lol, what kind of dentist does this???
Very rude
Wrote prescription then when I got to pharmacist she cancelled it!
Total scammer.
I had a abscess in my gum near my wisdom tooth that I ended having to go to E. R day before thsnsgiving and had it cut open and drained.
So obviously It was serious
When I arrived day after thanksgiving to their office this is what happened.
The girls in the front desk are fake as hell
she did not care nor spend anymore than 30 seconds in room. She had a frown and had nothing to say.
Who writes a prescription charges my insurance than cancels it embarrassing me in front of everyone at cvs
Then the bimbo at the front desk was talking down to me over phone as I’m standing outside embarrassed telling me «your lucky were gonna give you any pain meds»
I couldn’t believe I was treated like a junkie when I have a serious infection.
She had no problem taking my medi –cal info down.
She did nothing for me!!!
Stay away.

I’ve been here a few times already and I always have a pleasant experience. They do everything they can to accommodate you. They are all very friendly and I have nothing to complain about. I am very happy with everything I’ve had done here, and I’ll be back!

wow. I haven’t been to the dentist in longer than I’d care to admit. I called to make an appointment, and the very friendly receptionist let me know that they had an opening that day, which was perfect! Check in was reasonably quick, and I didn’t wait long at all for Dr. Oliver. I found out I needed a filling, and I couldn’t believe it when Dr. Oliver told me she could do it right then and there –I’ve never NOT had to make a follow-​up appointment for something like that. On top of it, she fixed the chip in my front tooth. Everyone was extremely sweet and friendly. I’m looking forward to going back for my next cleaning ! :)

Love this office and dentist. Dr. Oliver is the bomb! Her staff is too. SO nice from calling to confirm you, to walking in, smiles and just really kind. I get anxiety at the dentist and they really put you at ease, she takes her time, doesn’t over sell you, just let’s you know what you need and takes care if you in the gentlest manner. I’m not happy they are far from me in DM, but they are worth driving there. I can also pick up some great PHO after and get cheap gas :) The up side!

I was thrilled to go to a dentist that had amazing reviews. I went in for a deep cleaning because I had not been to a dentist in some time.
Not only did I not get a deep cleaning but I got a half assed cleaning. Dentist told me I should consider braces so the cleaning would be easier. Isn’t that her job? Mind you my teeth are not that bad. I noticed everything was very rushed but I thought she would go back and detail everything. My teeth did not feel like they had been cleaned. Just felt like I flossed nothing more! And I felt on one tooth she didn’t even clean.
Needless to say I cancelled an appointment for a fill and my husbands appointment.
Everyone is very nice, but I rather go somewhere where I’m actually getting my money’s worth.

I love these ladies! They are so sweet and I always feel very welcome when I step inside the office.
I have gotten all four wisdom teeth removed by Dr. Oliver and it was such an easy experience and took about 40 – 45 minutes to remove all of them. I thought she was initially still prepping my mouth to remove the teeth, and then before I knew it, she told me she had already taken out two. (My eyes were closed the whole time lol)
I also got my teeth cleaned here recently and that was a pleasant experience as well. :)
I would recommend Dr. Oliver to everyone hands down!

(My visit was over 6 months ago from the posting of this review)
The receptionist was super friendly (had such a long conversation with her while waiting for the doctor to get to me). I also liked the fact that they didn’t try to up sell anything. I came here to get my routine cleaning, and that’s all I got done. Also, yay to no cavities! Unfortunately, they stopped taking my insurance so I had to switch offices. I would definitely recommend this office to others.

Took my kids today to get a check up and get their teeth clean. I love how this office is super clean and the staff is great! Great customer service and they were very patient with my unstable son.

Very honest people tried to save my money. Everbody is so friendly. Dr. Oliver is a super denstist. I m glad that I went there!

Extremely friendly and helpful! I had a terrible toothache and couldn’t even sleep the night before. I called them about 20 minutes before they opened and they didn’t have any openings but still had me come in after I explained my situation to them. The two staff members I talked to were extremely friendly. Of those two, I spoke with Elizabeth mainly and she made the unpleasant trip (unpleasant due to the pain) very bearable. Elizabeth was very quick in getting the x-​rays done and came back and updated me several times while I waited.
Also, like another reviewer mentioned, everyone here seems to be pretty attractive. Strange as that’s definitely not the norm in a place like this. It isn’t a deciding factor as to where I go, but it doesn’t hurt either!

I have been going to Dr Oliver and her staff for the last 5 years so do my 2 kids. We all love her. Not only are her staff and her so friendly and caring she is also a very gentle and professional Dentist. She really cares about your dental health and shows that through her amazing work on your teeth. My kids love her and ARE NOT afraid to go to her at all. I have always had a intense fear of dentists since I was young but with Dr. Oliver she always relaxes me and does such a great and quick job I always feel Happy after I leave! I have sent many close friends and family members to Dr. Oliver. If you are looking for a caring knowledgeable Dentist who cares for your teeth go here! Also her staff are all so kind and professional. Also I must note the office is extremely clean it is very impressive! Everyone including the Dentist herself are all attractive and kind! Thanks Dr Oliver!

I never thought I’d be writing a Unilocal review for a dentist office but I just had to.
I know too many dentists who try to upsell you on what you need, insists on doing procedures that may not need to be done and basically takes a couple paychecks from you.
Dr. Oliver Badillo and her staff are all very sweet and honest. They work to help you, not drain you of your monies. They are super prompt and are always on top of things– especially when it comes to insurance.
I was told by another dental office I needed to get my root canal redone– Dr. Oliver Badillo took a look and told me I didn’t have to. Awesome right? And her wonderful staff helped me calculate costs along my insurance allowance/​maximum so that I wouldn’t have to pay anything extreme out of pocket.
I was so happy with my experience that I can finally say I’ve found my dentist in SD and I’ve been recommending them to erryone!

WAR ZONE! With my teeth! I haven’t been to a dentist in awhile. I’m very weary and skeptical. Upon my first meeting with their staff — I had a sense of ease. First, they’re very friendly and, most important, they’re knowledgable and honest. Otherwise, instead of some tough fighting within my mouth. I may have returned home with something that really didn’t need to be done. I could’ve had a complete set of new teeth :(If you haven’t got your teeth serviced in awhile (even a basic oil change equivalent to just a general cleaning or looking for a new dentist, this is a super cool office, wonderful staff and they actually have a sense of humor :) Try them out!