fidelity national title company

Don’t know about their title policy if I ever have to exercise it, but customer service was non-​existent.
I had some questions regarding my preliminary title report so I called the title officer listed on my report. I called around 12:50p and got a voicemail for the office. I left my name, number (I always say it twice), Order Number, my escrow number, and name of escrow company. I figure it was lunch time so I left a message. It’s been over a month and no one ever called back.
I expect to at least get a call from them and tell me to direct all my title questions to my escrow officer if they don’t talk to buyers.
In the future I will counter the offer if any seller /​seller agent chooses this title company.