Extra Space Storage

Have had a great experience so far, the call center was very helpful with reserving a unit for me. Once I got to the office Nicole helped me and was so great and nice and took me around to several units trying to accommodate my needs. She has great customer service. She found me the perfect one and I am happy I chose this location for my storage needs.

Great people at front desk. Very friendly and helpful. I would Refer anyone to this location. Thank you extra storage space…

If I could give a negative, I would. WORST EXPERIENCE EVER. The staff are horrible to work with. They like to say one thing over the phone or while the manager is out of the room and then act like that was never said. The manager thinks that by saying «we have all worked here for 10 years» is a validation for incompetent staff. They will also just gladly charge you for things that you never asked for and misquote you and act like it’s your fault or responsibility.
They will also tell you that you’re over reacting and handling things the wrong way when you confront them of your frustrations. Oh, and good luck getting ahold of them on the phone. I tried calling and leaving voicemails for a week and never heard back. When I finally did speak with someone on the phone, my sentences were cut off and I was treated like a 5 year old and told that he didn’t have time for me and I needed to calm down. I was not yelling, I was not crying, I was not even speaking loudly because I was at work and even if I wanted to yell, I couldn’t. He then even basically threatened me by stating if I come in and give his employees a «hard time,» he won’t be able to help me.
If it weren’t for the fact that I just paid movers and am exhausted from the first move, I would get my stuff and be out of there in a flash. Horrible customer service. Literally, worst I have ever seen.

Can’t even begin to describe how amazing this place is. My experience has been beyond great.
Extremely affordable and their staff is AMAZING and very ACCOMMODATING!
Thank you, Nicole, Angel, Matt, and FaRon for everything.
Anyone looking for a solid, affordable, storage unit with high quality customer service… look no further! I can guarantee your experience here will be beyond satisfying.

Great service for great price. Everybody here is friendly and they have great deals goin on. Good people, good buisness, definately got my money worth here. Props to these guys.