Elum Designs

I fell in love with this shop ’cause of the stationary and the cotton embossed cards. They were slightly pricey and I am sure that I could find an equivalent of, however, I really loved the feel and texture of the material. I was looking for some cards to send to some special friends overseas as a thank you during a recent death. For the record I am one of those old school people who still hand writes letters to their friends, therefore, I’m always sending something in the mail at least 3 times a week. Since writing and sending seems like a lost art with the recent technology I tend to spend a little more on materials ’cause having something tangible is more meaningful in a world where it seems as though people have stopped sending social mail all together. I bought another pack during my last CA trip to send as Valentine’s Day cards.

I have worked with elum for over 10 years and have nothing but positive things to say about the quality of their work, their attention to detail, their creativity and professionalism. Every custom order with elum is turned around with precision timing. When proofs are approved an order confirmation is immediately returned with an estimated ship date which is ALWAYS honored. It is not an easy task to be able to combine innovative design with the time honored skill of letterpress printing yet somehow elum nails it EVERY time! Elum cares deeply about the quality of their product AND understands the importance of their customer relationships. It has been a joy to bring clients to them over the past decade. In fact, many of my clients are repeat customers who ask to work with elum when future events arise. Do not hesitate, for even a minute, about working with this company. You will NOT be disappointed!

So sadly these guys offered me terrible service. I was guaranteed a ship date, and that date was not met. They told me they were simply too busy. The problem is they never informed me of the shipping delay and I had requested overnight shipping for a client. Sadly, because they didn’t let me know, I sat around waiting for a delivery that never came. Had I known it was not coming, I would have ordered elsewhere. I called the afternoon before it was needed, begging them to ship the order and they just told me that they were busy working on stuff for their own customers and too bad.
It was such a complete disappointment and so confusing. Things happen sometimes, and things ship late, but the lack of care, consideration and communication really ruined my project and left a client without product tags for their trade show.

I’m so happy I will be incorporating a bit of Elum Designs in my upcoming wedding! I’ve seen their work in a lot of the wedding blogs throughout SoCal but have never had to chance to see their work first hand until they had a warehouse sale late last year. I was beyond impressed with their letterpress work! It is simply stunning! If you live near San Diego and should they have another warehouse sale again, YOU NEED TO CHECK IT OUT. We were able to get our place cards with envelopes for a great price where it would originally retail for over $ 1000. The quality and price of their products go hand in hand but I guarantee you the end result is top notch! If you have money to spend or place a higher value on your paper products, their website is worth taking a look.