Elite Termite

We used them for an inspection on our home that we are selling. It is only 2 years old and they estimated $ 700 in damage and repairs. We had another company come out for second opinion and didn’t find any damage or any issues with the house. They tried to take advantage of the time crunch we were in and thought we would just pay it and move on. Totally unprofessional and do not recommend them to anyone.

Elite Termite has served my clients for the last three years and I highly recommend them. Their service is great, reasonable prices and meet deadlines. I will continue to use them and will continue to refer them to my clients.

As a real estate agent I need a dependable quality termite company that provides top notch customer service. Elite termite is my go to company because of their excellent customer service, fair & reasonable prices, & quality of work. I highly recommend this company & you can trust them with all your pest control needs.

I have used Elite Termite for a few years and they have vastly improved with the new management. They had to return to a property I listed 3x (due to client, not their fault) and they waived the return fees and did a great job on repairs, issuing clearance immediately. Give them a try! You won’t be sorry!

DO NOT use this company i mean that from the bottom of my heart! This people are liars and they have sold the company a few times.
Why I say this? I am doing a refi on my home and needed a report for the VA. I did not know where to look so i went to my garage and got the number from a sticker they had put there. Wow i should not have done that!!! Well let me start, on 2÷29÷16 i had a guy by the name of Martin Gallegos come to my house to do a termite inspection. He seemed like a nice guy at first but as i am walking with him in my property he asked me. «the last company did not do the right clean up huh?» I said to him that the last company that did work on my house was his company. He proceeded to tell me how the last owner stole money from the company and the sold and all this stuff you do not disclose. Well he tell me my wife and in laws that what he saw was old droppings from termites. He makes a call and tells me that they will have to do more services to clear me. (LIAR). I called his GM, his name is Mark Anthony. To Mark Anthony’s story Martin had told him a complete different story of the one he told me. He told him that there are active termites in my home completely different of my story. I got pretty upset not because the house did not pass but because i was lied to my face.
This company is not right and the professionalism level is the worst.
Do not use them stay away!!!

they do a good job servicing my clients, They respond fast with Courtesy and do not try to up sale you.

I was hesitant to contact Elite based on their past reviews. However, it seems they have had a lot of major changes including their new General Manager Mark. He provided great customer service and was able to schedule me an inspection immediately.

Destiny is a complete asset to her team. She is organize and responsive. Her office is very lucky to have her. Our experience with Elite has dramatically improved since her arrival.

I am a realtor and was telemarketed by this company and they happened to catch me right when I needed a termite inspection and my usual company couldn’t fit me in. Mario came out and did the inspection and all seemed well. Then I called Mario’s cell phone number which is listed on his business card to schedule the work to be done. I left him 3 messages over a 1 – 2 week period before I called the office now needing the work to be done ASAP for an escrow that was closing. A lady answered the office line and it sounded as though I was calling someone in a car full of teenagers. The music was very loud and I could hardly hear them. I asked if I had reached a business thinking I had called a wrong number. She said it was a business and gave the call to Kevin who I think said he was the owner. He was very rude and unprofessional blaming me for not calling the office sooner and that he does not have his employees check their cell phone messages even though the number is on their business card and he had a problem with me not liking his music that I could barley hear him over. Wow, felt like I was on candid camera but this was real. Steer clear of these guys!

A very kind, friendly business and super helpful. Destiny organized a great termite inspection at a listing of mine and I was so happy they sent out a woman termite inspector! Woo hoo! Good work, Elite, because the termite inspection business can be perceived as a man’s business. The inspector was so thorough and she even added in a detached shed in her inspection because I asked her to over the phone. Clear reporting, fair pricing on Section 1 work. I am a broker/​owner with a busy company and will definitely use them again. Elite Termite is all we need for our listings. Our new «go to» company. Highly recommended. A+++.

I am a Broker and I decided to use Elite Termite after receiving a sales call from Destiny. I wasn’t so sure the free inspection that she advertised was real so I called to schedule an inspection and they came out the next day ! I was so surprised and thanked them for fitting me in the schedule at such a short notice. The day of the inspection went well, I met there new inspector, who to my surprise was a female. yes a female inspector. in all of my 20yrs+ in this business I have never met a female inspector. She did an amazing job, she was so thorough and informed me about some of the problems I had in the property. I know I will be using them again soon. !

I am a Realtor and got a cold-​call from Destiny at Elite Termite. I needed an inspection done immediately but have to deal with day sleepers. Destiny went above and beyond to accommodate my tenant’s schedule. Then I met Clint. He was early arriving to the appointment, explained what he was looking for and how he takes care to not damage any wood. Spoke at length about business ethics and then gave me a verbal estimate. I received the report the next business day and the estimate was fairly close. We haven’t had any work done yet but I will absolutely use this company again.

I am a broker that sells 35 – 40 homes a year and the sales guys at this office cold-​called me for business. I was happy to hear it as I did have immediate need for termite service for one of my clients. The went to the property right away and inspected the property.
Here’s where it went WAYYYYYY downhill. They never contacted me for the report. My assistant called them several times over the next 6 days to obtain a report. She reached a voicemail every time except once. The one time, she gave her email address and, still, never received a report. Meanwhile, my clients are anxious about this getting done as the escrow timeline was dictating what needed to be done. I finally picked up the phone and called them a full week after the inspection was done. They admitted that the report was sent to the wrong email address. I said «Let’s not look at the past, just tell me what the report says and let’s schedule time for work so I can give you business». He (Adrian/​assistant) responded that we are now booked for the whole week. I said, you’re crazy as it was your fault that we did not get the report in time so therefore we could not schedule work. He said, let me check with Kevin (owner, I’m assuming, and technician) to see if we can squeeze you in. He called me back to say «great news, how about tomorrow at 10 am?» I said yes, and I notified my clients.
The next morning my clients called me and said «Where is he?» I called their office and Adrian (same guy who I have been talking to) said, «you misunderstood me and we are fully booked». He then argued that there was no way he could have let me know that work was scheduled for this day because they were fully booked for the week. I was taken back. I asked him if he remember the conversation about, «if he needs access into the property» the night before (as evidence that he really did book the work) and he did not admit.
BROKERS, REALTORS, SELLERS, HOMEOWNERS, — SAVE YOURSELF THE HEADACHE, These guys are cold-​calling for business, getting customers through the door, then completey dropping the ball. Read the other review here about poor communication skills. I agree wholeheartedly. VERY VERY UNPROFESSIONAL, and if you’re a broker or salesperson, they WILL reflect you poorly in front of your clients and that’s a GUARANTEE

I am a Realtor have used Elite Termite several times after they came highly recommended by another Realtor (who has used them quite a bit). Both tenting and repairs were done on time and professionally on all the jobs they have done for me. They have gone over and above to help me save deals by getting the work done quicker than other companies and still for much less than the other guys. Very easy to work with, helpful and honest. I wish all termite companies were like them!

Very unprofessional termite company. I am a real estate broker and have used them for 2 real estate deals and have received bad service both times. The phone numbers are wrong on their website and Unilocal,the other number they give you is always a busy signal. They lack communication skills, I received 4 calls asking for the same information which was given every time to the different person that called. They miss appointments to do the scheduled work and do not communicate. After the work is done they do not follow up with the termite clearance. With so many termite companies out there, look around and don’t get fooled by Elite Termite promising free inspections and cheap prices. It is not worth the hassle.