Dunn-Edwards Paints

This place has horrible costumer service. I have a triplex that is being painted. I waited 30 minutes to talk with their ‘color expert’. It was near closing by the time I spoke with her and she just pushed me out the door. She gave my information to the Pacific Beach Store and they got the information wrong, after fixing their mistake they were suppose to call me back and they never did. Today, I went back to this store and they sent me over to the Point Loma store with an appointment. The Point Loma store just blew me off took someone else instead of me (I had the appt. and I could not wait around). Tomorrow, I have three painters looking to work and I have to find colors and paint. Five days of run around… this is BS.

Great quality paint. Needed to cover two very dark walls in my old rental and two coats of the paint were more than enough. Not even primer needed as I had initially thought.
The store is big and the people were super friendly. I’m not a pro so the guy was very patient and explained everything to me is a very «girls-​friendly» language, which I appreciated a lot.
Girls working there were nice and even carried all the stuff I bought to my truck. I have zero complains about the quality of the product or their customer service.

The ladies at this location were very nice and accommodating. I have Dunn Edwards paints on my home and have no complaints.

Needed a place to recycle my old unused paint, Dunn-​Edwards was super helpful! The woman I spoke to on the phone was friendly and explained to me how much (20 gallons /​person) and what kind of paints they take.
When I got to the store, they saw me walking in holding paint to recycle. They opened the door for me and grabbed some boxes to help me unload the paint. Great service, thanks guys!

Don’t buy this paint. Tried to get some new paint for touch ups and they told me it wouldn’t match the paint I bought from them before. Have to totally repaint every room! BS.

Here’s the latest, as of Jan ’11 hours of operation:
Monday: 6:30 AM — 5:00 PM
Tuesday: 6:30 AM — 5:00 PM
Wednesday: 6:30 AM — 5:00 PM
Thursday: 6:30 AM — 7:00 PM
Friday: 6:30 AM — 7:00 PM
Saturday: 6:30 AM — 6:00 PM
Sunday: 11:00 AM — 4:00 PM
I needed to touch up a few different parts of the home with three slightly different colors and gloss levels. Dunn-​Edwards matched the colors perfectly and the higher gloss paints have cleaned off easily so far. The smashed bugs and errant food splashes haven’t presented any cleaning issues whatsoever.

im seriously bummed this is where i started my «picking paint for my house» adventure. i was pointed to Dunn Edwards by the company who resurfaced my ceilings, since it was the paint they use. I guess Dunn-​Edwards in SD native and they like to ‘keep it local’ and support other business in the industry.
…but my incentive was the ceiling co offered their contractor discount on paint to me if I used Dunn Edwards paint.
Anyway, all the paint stores seems to be part of the early bird special in terms of hours. they are like 6:30am — 4:30pm M-​F. Pretty annoying and nearly impossible for the ave. worker. So I rushed my a** off to make it in time before they close, just barely making it.
I don’t know if the guy behind the counter was annoyed to get a customer 15 mins before closing, but he was seriously non-​helpful, friendly, nor interested in making the process any easier for me.
Icing on the cake? They don’t offer any proper sample containers! I didn’t know the ropes at this time (like how you can get awesome mini ones at Home Depot for a mere $ 3) and submissed to buying a damn QUART as a sample for $ 10!
It took forever for them to produce the quart and I felt nearly kicked out when I left and the employee immediately zoomed out the store like it had just caught on fire.
…the color «sample» btw ended up being like baby poop green. Not FTW for my main color of my house, thats for sure!
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Dunn-​Edwards, provide proper samples @ a reasonable price like your competitors (you can even get the expensive Benjamin Moore Paint and Bayside Paint Co for like $ 4 I think.) and I might consider offering my business to you.
And trust me, I’ve F’d up my color choices enough to provide A LOT of business to Home depot. I think I’m repainting my kitchen this weekend!
(why did I keep thinking green was a good idea? why why why)