CVS Pharmacy

So I had the most dedicated pharmtech to assist me. I’ve had recent problems with my insurance and she kept me updated the whole time and was soo polite. Thank you Sara for all your perseverance and dedication!

I am so done with CVS. Getting my drugs online, I fill out the forms and press «submit». Then I show up to the store a couple of days later and they have never heard of me. They haven’t even any record that I ordered my meds.
I’m also sick of the tired worn out stores with spots and tears on the carpet. I think to myself, «Did I make a wrong turn somewhere and now I’m in the post-​apocalypse store?» No, that’s just how they roll at CVS.

Nice people!

Wait times are LONG. Employees are as friendly as they need to be. I only come here in the middle of the night to pick up prescriptions, otherwise I end up waiting for an hour or more. Sometimes I get calls from them telling me that my meds are ready, only to have them let me know that they are not when I come to pick them up. Their computer system has also been down multiple times, which can be really frustrating.

I go to this store in a pinch. It really needs a good cleaning as there is an odor when you enter that repels a shopper. It’s an old, dirty, moldy kind of smell because the store is old and seems like it hasn’t been refurbished. Once in awhile, you can get a deal, but overall its items are over-​priced.

I must say the pharmacist I attended on Sunday night was more than just rude with no skill set to deal with customers and specifically patients. She left us unattended at times even when I was on counter and then asked if you’ve questions. While filling forms on payment counter, the attendant asked if she can attend other customer while I’m filling the form. My reply was positive and this pharmacist on the other side was literally shouting at me to move ahead and not block the line. Where is common courtesy and customer interaction etiquettes? I think most of the doctors treat a patient with smile because that helps them to forget pain for some time and be positive about their fight with the disease. That pharmacist, could indeed land you in an ER with her «excellent» communication skills.

Very helpful pharmacist last night when I picked up some new meds for my daughter. Took a long time helping me figure out what it was for and how to use it. Daughter feeling better already so yay.

This review is for the MINUTE CLINIC.
DO NOT GO HERE if it’s only the asian lady working here or if she’s the one that calls you if you’re next to be seen
The asian guy however is the person you want to be seen by — if he isn’t there, it’s worth waiting until he’s actually working.
The lady has the WORST customer service ever. She completely filled out my sons basic sport physical form WRONG and over charged me. Then I can barely understand a word she’s saying and seems to not know what the heck she’s doing on the computer. I NEVER used to have issues coming to this Minute Clinic until she started working here. I paid $ 60 and the way she completed the sport physical form made it INVALID for me to use because she didn’t understand the form.

Slow pharmacy, disgusting bathroom that is pretty gross. Do yourself a favor, go across the street to Target. Half the wait time, more parking, and just 10 times cleaner.

PLEASE DO SOMETHING ABOUT «THE LINE FORMS HERE!»
One night we were in line and a woman cut right to a register without seeing the line swamping the whole first aisle area. The man in front of me chewed her out and she returned fire with obscenity after obscenity.
She came back and threw a box of cold medicine at my husband and me when we got tot the same cashier shed’d cut in at. The rest of the people in line screamed and I said, «Did she throw that at us?!» And the cashier said, «No she was throwing it at me because I took her ahead of the line.»
If you like cashiers that allow cuts, getting hit by Zyrtec, and a pharmacy line you could have your next birthday in, have at it.

Wow!!! I walked in and got my meds and walked out! Whoa!!! All my insurance stuff was on point! Yay!!! Okay this is short as it’s just an update :)

This CVS looks just like any other CVS. They are 24 hours and in a well lit plaza so coming here at night isn’t so scary. They are next to Vons, which also stays open very late. They are across the Street from Walgreens, which also is open 24 hours. They carry a good stock of liquor for very good prices. I usually go here when I need some liq to mix in to make other drinks (Jungle Juice, Screwdrivers, AMFs, etc.) I go here to get any OTC meds that are needed. For some reason whenever I come here the store seems kind of understaffed, its very hard to get an employee to help with anytihng. For example, I came here once to develop some photos and there was no one around that area to offer any kind of assistance.
The pharmacy is quick and on point, they call when your meds are ready. They have a lotto/​scratcher machine inside in case you are feeling lucky. There are lots of snacks to choose from in case you need to pick up anything for a movie night. There is plenty of parking and items are almost always in stock here. Convenient when needed.

REVIEW FOR MINUTE-​CLINIC AND PHARMACY ONLY
I thought I had poison oak, but i wasn’t quite sure and whatever it was, it was getting worse, so i visited the minute clinic in pacific beach and the chick there couldn’t give me any answers, was super unhelpful and was a total waste of time, so i decided to give the minute clinic by my work a chance. I went here and had such a great experience with the lady at the minute clinic, she gave me great information, was very thorough, confirmed my thoughts, prescribed me something to help and i was able to get it about 15 minutes later at the pharmacy. It literally couldn’t have gone any better. Thank you so much!

I have had multiple negative experiences from this CVS and I will never return to give them any of my business.
My first negative experience was simple, I went to buy hair dye. I bought the specific kind I needed, and went home to do it. As soon as I opened the box, I became aware the the incorrect hair dye was in the box. It was an entirely different brand and color. I went back and told the clerk that I wanted to exchange because the incorrect product was in the box. This is the only reason I am giving this establishment 1 star, the clerk allowed me to exchange for a box of hair dye with the correct dye in it.
My second negative experience was with their new minute clinic. The «Doctor» (I put doctor in quotations because he was not a doctor nor was he adequately advised in his own practice) I saw, might I add after sitting alone in the waiting room for 30 minutes and then entering his office where he had been sitting without another patient, had not a single clue as to what ailed me. I should have paid Google $ 100 to give me the exact same insufficient diagnosis. The clinician literally admitted to me that he had no idea what was wrong with me, even though I showed him exactly what my ailment was. He wasn’t exactly friendly either, but the main reason this experience was so awful for me was that I paid that man for absolutely nothing. I paid him to waste both of our time.
My final negative experience was on another simple shopping trip. I had to pick up bandaids and a few other things. I grabbed all of my desired products, stood in the check out line (that is always undermanned), and went home. Once again, upon opening my purchased product, I was extremely dissatisfied. I found the box of bandaids was completely empty. I did not bother going back to the store this time.
The store attendants obviously do not care enough about their store to simply make sure that people are not stealing and tampering with their product. This is extremely unsatisfactory to me and I will not be giving my business to this establishment again. It is, however, my luck that there is a Walgreens across the street from them.
I advice anyone purchasing products from here to double check what is inside your boxes, because it is evident that the employees won’t.

I love CVS stores for the great deals and extra bucks rewards. I enjoy shopping there when they have sales!
(My review is about the pharmacy)
However, I do not recommend the pharmacy. I had my medications filled for years at CVS which was fine until last year I had 2 incidents. First time, I came to fill my medication and it took so long, I had to wait over an hour just to get it filled. The second incident, I received an automatic call that my prescription was ready for pick up. When I stopped by after work and fell in line (most times… always a long line) I picked it up and when I got home, opened the bag and turned out to be the wrong medication. I wished the pharmacist (or cashier) actually showed me the medication rather than just handing me a white bag without saying anything while I paid for the medication. After that incident, I knew it was time to transfer to a different pharmacy. A friend recommended Rite Aid and so I transferred from CVS to Rite Aid. I have never been happier and more satisfied with the change and now I also have my son’s medications filled at Rite Aid. If you want to avoid long lines, waits, and wrong medication given… CVS pharmacy is not the place.