CVS Pharmacy

My visit was ok. I had a cold and needed to buy meds along with tissue. They had sales but I still ended up paying so much money.

Sign says open til midnight. RUDE old long straggly haired Asian dude wouldn’t let us get something we needed at 11.
Told him through the door he locked a moment in front of me that the sign says *open til midnight* — he could give a fcuk. He said brashly ‘we’re closed’ with a slice gesture to his neck. Had a cut on my toe from unknown shell at the beach. Needed hydrogen peroxide not wanted but needed.
Management: change your sign or train your closing employee not to be so damn RUDE. Every thing has a proper delivery such as *I’m sorry, the sign isn’t accurate. We’re closed.” Better than how he handled. Just earned yourselves another solo star. Maybe time to close this location and make way for a Walgreen’s.

Terribly slow. I came over from the OB location because they had run out of my prescription. The pharmacist asked when I wanted to pick it up, and I said I would wait. Then she tells me it is a one hour wait, because they have a policy. I don’t understand what that means, if it is done in ten minutes I still have to wait an hour?

So I was here a few days ago and made a purchase at self checkout. During the process a young man named LUIS came over to assist me because I had a coupon that wouldn’t scan. He had to be the most rudest and unprofessional associate I have ever had the displeasure of having to deal with. As if that was not bad enough I had to drive 20 miles out of my way here to bring the items back to return because they just didn’t work out as I would had liked. Although I had my receipt with me I was totally treated like a fricken moron when again it was the same associate LUIS that assisted me with these 2 returns. It amazes me that he was able to be somewhat friendly In nature to those coming In after myself. This just tells me that I was preselected by him to choose to be treated like a piece of garbage. He was even so much more of a pompous ass today than he was when I first came in a few days ago. If there is one thing I cannot stand about a person or their demeaning attitudes it is when they think they are better than you. These types of people have that way and attitude about them that just gives off such a negative aura (if you will) that it just causes tension and definitely causes someone such as myself whom won’t put up with it to take matters in to their own hands. So Luis, you think your so cool treating others like idiots and speaking and talking down to others that nothing pleases me more than to call your corporate offices and make sure that your district manager is fully aware of the kind of employee they have working in their store. I hope it’s just your young age that has caused your lack of manners and complete disregard for customers and the service you provide and that it’s not something your parents actually taught you growing up while teaching you how to treat others. If so, they have failed you son. Allow me to be one of the many (I have no doubt) that tells you exactly how it is and makes sure you know that in the industry you work in you cannot treat people like they are garbage and filth that you are too much better of a person to be around. If that is how you intend to treat people you need a new job.

Every time I try to make a return or an exchange here, with or without a receipt, it is a huge hassle.

I love this store. Yes, they have had a few rude people working in the pharmacy section, but they are no longer there. Everyone in the front section of the store has always been helpful and polite. I know from personal experience that working with the public is NOT easy.
The only issue I have is it seems that far too often, I have encountered people outside the entrance begging money for some reason or another. I no longer donate to each and every cause as I once did, when I had a full-​time job. Nor do I trust any random person/​people who claim that they are collecting for a charitable cause.

I had a bad experience with this store yesterday. Charlotte helped me and she was so rude! After my transaction with her, I noticed that I gave her $ 3 ecb and $ 4ecb and on my receipt she only scanned $ 4 ecb so I waited in line for like 10 minutes waiting for here even though there’s like 3 available cashiers but she’s not yet done with the other customer because they’re having trouble with the coupons too. So then one cashier decided to help me. I told Delia about my problem and went to Charlotte to check the ecb and the later keeps on telling us that she already scanned it even though it’s not on my receipt and she’s telling me that it wasn’t from me so I showed Delia my cvs card and they refunded me $ 3 but Delia keeps on telling me that it was used already so they can’t scan it again but I keep on telling her to scan it again since it wasn’t used at all but she don’t want to do it! So I lose my temper for all the trouble that they’ve caused me. I don’t wanna shop in this store again! Most of the cashiers are rude and not friendly at all except for the older guy. He’s very helpful and friendly!

Sending somebody home with the wrong bottle of meds for their baby: not a mistake you’re allowed to make in the pharmacy biz.
I can’t see going back here.

Charlie is amazing! I came in to fill a prescription and shopped a bit while I waited for the pharmacist. She rang up the stuff I was buying, but I didn’t noticed that I was charged extra on one of the products. So, I asked the cashier, Charlie, for help on either returning the item or exchanging it, and he adjusted it to the advertised price. I would leave him 5 stars on the CVS survey, but I didn’t get a survey # on my receipt. It’s really great when the employees of a pharmacy make you feel like you’re in a small-​town, friendly neighborhood pharmacy instead of a chain.

Hello cashier at the front, it is Tuesday evening about 9:30pm. I left cash by the scanner at the 1^st register. I am not waiting for you to check me out with my beer at the self check out line for many minutes, while you wander off to do something else. I got things to do, even if it is drinking a beer. It is more important to conduct business, then to clean. If you need more help cleaning, hire another person?! Not a fan. #DoYourJobPlease!

Nobody in the store has a clue about customer service. Whether it’s cashiers in the front or the pharmacy in the back it’s the worst service I’ve ever had!

These people are horrible. I gave them a second chance just because they are a bit closer to me. I had to have a prescription transferred from the Vons down the street. I went in right after they opened this morning they told me they were to busy to call the other pharmacy and that I would be able to have them call in about four hours. There was only one lady in line. It would take them five minutes to call. First the pharmacist tried to tell me they don’t do transfers by the way. I told her that they have done them before. It was like she was annoyed I was there and just wanted to give me a hard time. I also asked her how much my prescription would be because I am paying cash she told me she has no idea. I told her that I could tell her exactly what my prescription was or show her a bottle if she could let me know. She told me that they can not look it up. I called 5 other CVS pharmacies and they gave me the price. I also was hung up on twice. I told them I wanted to know what time to come in because I was getting a ride today they told me they have no idea of when they could even call the other pharmacy. Worst service ever. After this time that I get my prescription here I will never come back not even to the store.

What people don’t understand about retail jobs. It is not the managers or employees fault if the store is understaffed. Don’t take your frustration out on them. They are frustrated also believe me.

Decent selection and comparable to Walgreens. Their main downfall is that they are more expensive than its competitor. I’ll head to walgreens.

The people are super slow in here. Speed it up a bit cashiers!

Whereever you may work, there will always be a negative, take a step back, and see the bright side of things once on awhile!!!

Three times the RX has screwed up my prescription. They don’t seem like they know what they are doing.

Oh CVS. I will forever call you Longs. I have watched you transform from the local Longs I grew up with to the cold, impersonal, and machine operated inconvenient (because no one is ever there to check my ID) waiting room known as CVS. I go here because it is convenient and you better believe that is what they bank on.
On another note. I have been getting prescriptions filled at this location for like 15 years and some time in the Longs to CVS switch, they lost all my information and we super difficult about it,

What… am I the ONLY Jew in Pt. Loma!!! I can NOT believe this CVS does not carry Hanukkah candles… no less ANYTHING having to do with Hanukkah. Rows and rows of Xmas stuff, but no Hanukkah.
Then, when I find the manager and ask him why not, he says… and with a sourpuss face and not even an apologetic attitude, we only carry them in the La Jolla store. Ummmmm… excuse me… are you giving into the stereotype that all Jews are rich and so they only live in La Jolla down here?! I’m from Los Angeles originally, and there was NEVER a problem finding candles there. Oh, but there are SO many more Jews there! I told him I was insulted and walked away.
They didn’t even have them at Vons on Midway! WTF! Wonder what my chances are of finding them where I work in Kearny Mesa… lol.
And the other reviews on here are right. This is a dirty store, with half filled shelves and VERY weird people hanging around it. I will NOT be going back to this one even though I live in OB. Get a clue all you big CEO’s at corporate CVS… time to fire the management at this store and clean it up!

I am a CVS buff. That’s for sure. This one is def not one of the best one’s I have been to.
The entrance/​exit is confusing. It is almost like they are trying to lock you in. Or, prevent people from steeling. Alot of the products were picked over in the hair department. But, they had the essentials.
I went there for the pharmacy. Felicia helped me transfer my perceptions and was very nice.