Custom Shutters 4 Less

Raymond is a scam!!! Will ask for 50% deposit and say he’ll install in 4weeks. Then no show… Cancel two more times and then never install. Don’t work with Raymond he is a scam. I’ve filed fraud on him. SD Shutters/​ARZE shutters a few names they go by.

Raymon Rojas and Chris Arze are scamming honest people in the San Diego, CA region, under the names of «San Dog Shutters», «SD Shutters», «Custom Shutters 4 Less», «Arze Shutters», for starters. Raymon Rojas is registered with the County of San Diego as Owner of Arze Shutters and CS4L. We shopped around for pricing for entry level plantation shutters to match some existing ones in our home, «Ray» Rojas responded under «San Dog Shutters» by email and phone, came to our home for window measurements, provided an invoice under the name «SD Shutters» and we paid 50% down with the agreement on the invoice for 3 – 4 weeks for installation. Time passed, two cancellations, then a no show on install day and both Ray Rojas (and Chris Arze — self-​proclaimed «part-​owner» of SD Shutters) have never returned a call, email or text message. Have written all up for BBB and am in process of filing a lawsuit against both individuals. These people are will eventually get caught by the long arm of the law.
12 Nov 2014 update: We originally wrote a personal check for 50% down to «SD Shutters» which was the company letterhead of the quoted amount. We obtained a Wells Fargo Bank copy of the deposited check and the Pay to the Order line was altered by adding «4 Less» to our writing of «SD Shutters.» San Diego Credit Union allowed this to occur and Wells Fargo Bank paid on it. After initiating a Fraud Notice with Wells Fargo, I received a text and call a few days later from Ray Rojas, 5 weeks after the scheduled installation date. Our original amount paid was reimbursed.

I, too, want to warn everyone NOT to use RRG Custom Shutter/​Shutters 4 less. We experienced the same thing that E.S. posted. We had 3 different shutter companies give us estimates and Eduardo from «RRG shutters» came and measured and gave us a very good price & stated that they would be completed in half the time the other shutters companies had estimated. So, we gave a 50% deposit and were given an invoice with «Shutter 4 less» on the top. Eduardo explained that Shutters for less was being bought by RRG Custom Shutters and they were just using up the last of the invoices. All the correspondences were done by email with the email address being:
with either Ramon Rojas or Ray Rojas sign off at the bottom. We then received an email that the Shutters would be delivered on July 10^th, then an email apologizing for a delay, moving the date to Sat. July 12^th, then the installation was moved to Monday July 14^th after 1:00pm. We waited and no one showed, so we email and called the number we had around 4:30pm with no response. We then received an email stated they would do the installment on Friday July 18^th after 1:00pm. We again waited and no one showed or called. I then went to Unilocal and saw E.S.‘s post and realized we had been scammed. When I saw the response from Chris from RRG and thought maybe they, too, were being scammed but after checking out both RRG Custom Shutter and Shutters 4 less website too many things cross over for them not to be related.
We have since called and emailed with no response. We have emailed a cancellation letter with a request to refund our money.
DO NOT USE THESE COMPANIES.

AWFUL, AWFUL, AWFUL, DO NOT USE!!!
I went to this company because i saw what an amazing job they did at my friends house. when i set up my initial appt for a quote, ray never showed up. he emailed me the next day to reschedule. i should’ve taken the hint then that he is unreliable.
He eventually showed up a couple of days later and gave me an amazing quote. i was so excited, i payed him 50% deposit, got my receipts, and was good to go. and that is the last i ever heard from him. it’s been 3 ½ months.
i have called multiple times the phone number he texted me from but can’t leave a message because that mailbox is full. i’ve texted it daily for over a month and i’ve never heard anything back yet. the phone number on the receipt i have also called multiple times and left multiple messages. the phone number listed online doesn’t have a voicemail box where you can leave a message.
so i took it to the next level and decided to go to the business itself. the address listed on the receipt is a house. there were shutters on the front porch so i’m thinking it may be his house. when i rang the doorbell, someone looked at me through the window and went back upstairs without ever answering. so i went instead to the address listed online. that took me to a chiropractic office. and a «bear hair care» salon, where you too can get groomed as a bear.
i have since filed with the better business bureau and am waiting for a response. please trust me in saying, this business can do amazing work but he is not reliable!

Raymond Rojas owner of Custom Shutters 4 Less is a thief. I gave him $ 600.00; 50% deposit on Nov ’13 for shutter. Intermittent text and promises on deliver and install. Nothing has been delivered nor installed.
Promised to give my money back since December and have not received it yet. No more response from him anymore. I’m in the process of reporting him BBB and taking him to court.

As a other person posted earlier, Raymond… came over took measurements, was nice, said, they would contact me to confirm the installation and well never called, showed up or emailed me back. I took a drive over to the address listed on the receipt and it was another business. Not sure what to do now. Any suggestions?

I was looking for shutters in my home and CS4L came by, showed me many choices, and upon ordering was very up front about manufacturer delays when applicable. They installed well, and came back for a quick fix to a manufacturer issue. I’d recommend them, and use them in other properties.

I was looking for shutters for my new home. I am a first time home buyer so this was all new to me. I got recommended by a friend that just had shutters installed from Raymon at custom shutters for less. He was very simple and straight forward I liked the way he explained the different shutter options, and in only three weeks. I had people tell me they waited as much as 8 weeks for their shutters. Installation was on a Saturday which I loved. Shutters look amazing and make a huge difference in my house. Very satisfied with this company.

I did a lot of research on which shutter company to go with, and Custom Shutters 4 Less was very reasonably priced and did a FANTASTIC job! Raymon was great! He knows his product, is honest and upfront, and didn’t pressure me to buy. I would highly recommend them to anyone looking for shutters. The shutter look great, the install was professional, and they were clean and tidy and didn’t make a mess.

Raymon was scheduled to come over at 5:30 yesterday, never showed up, didn’t call or email. Still have no idea what happened.