Cruiser King

Rented two cruisers for the day! New bikes, great service! We will definitely use them again! Thank you for making our trip to San Diego memorable

DO NOT RENT HERE EVER!!! We bought a groupon for 4 hours of paddle boarding. Cheap price=cheap boards. Customer service was poor throughtout. Reservation from 10 – 2, guy shows up after 10:15 and there is a line. We don’t get going till till after 10:30. Return the boards @2, like the reservation says. Upon return, the worker inspects the boards (no prior inspection when boards picked up) and says a screw is missing on the bottom. It apparently was for the rudder. Curiously he only checks 1 board and says the piece needs to be replaced andxdemands $ 30. On top of the rental. Asked to speak to the manager. Talked to ‘Dan’ who was rude the entire call. Poor customer service, old equipment that they rip you off to pocket your money and lazy late employees with a horrible boss. I REPEAT DO NO RENT HERE EVER!!!

Found a deal on groupon for $ 10/​bike for the entire day, we only had our bikes for about ²⁄₃ hours but it was still a great deal. The man who helped us wasn’t the most friendly but we were unbothered, just in & out & on our way. We had a great ride would definitely rent again. If I lived in the area I might check this place out to purchase a bike they had a lot of nice ones in there at decent prices.

Had a great time cruising around on these bikes. The guy that helped us was fun and friendly. Thanks for a great memory!

Great customer service! Bought a bike rack here a couple years ago and went back today to get a pump for my bike rack but they didn’t have one that would fit in my backpack. The guy aired up my tires on my bike for me and helped me with caps :)

Bought a groupon for standup paddleboarding with a friend, great price, good hours, across the street from the bay where there is plenty of room to paddleboard and 4 hours was the perfect amount of time. The quality of the boards were what you paid for but good enough! I recommend calling ahead if the weather is nice or it’s a weekend or summertime as they only have so many boards and if they’re already out for the day you’ll have to rent elsewhere. Also, the coast guard is perusing the bay and asking everyone to have a life jacket, even paddleboarders. I’ve heard of people getting tickets but we didn’t have life jackets and they only asked where ours were but didn’t make a stink about it.

The guy that runs this place is the absolute worst business owner I’ve ever encountered. We purchased a Groupon for paddle boards and called at least 3 times to make reservations and they are always «sold out.» We decided to show up this morning to see if we could finally use our Groupon (which is now expired). The store hours were posted as opening at 10 am and this guy rolls up at 10:52 and amazingly has no paddle boards available. After lecturing my girlfriend on making reservations we left upset and still with no paddle board. Apparently this guy just pockets the money from Groupon and has no intention of ever renting to Groupon customers. DO NOT do business here! If there was a lower rating I would give it!

The owner is the most unpleasant human being I’ve encountered. Arrived to his own shop 10 minutes past opening time.
The shop is a complete cluttered mess.
While a little 10/​11ish year old girl did all the work of checking us in for our rental, Mr. Grumpy Pants was on the phone with another customer who wanted to book a rental. I could hear the woman on the phone clearly and if she paused for even a half second, this guy would let out a heavy sigh and motion with his hand for her to hurry it up! If I could only type the tone of his voice that he had with this lady, you would see what I mean about him being unpleasant.
I received no greeting, no instruction about the paddle board, and no farewell or thank you or «hope you enjoyed your rental» upon leaving.
His only saving grace is that he has the most adorable little girl doing all his work and dealing with the customers, so how could you possibly get upset with the terrible customer service and unprofessional check-​in/​check-​out procedures? This poor little girl even had to get the paddleboards for us, with no offer of assistance from the owner who wasn’t doing anything productive.
Paddleboards are in complete crap condition too, and my friend had a broken handle on her paddle.
GO SOMEWHERE ELSE!
If you’re going to run a customer service retail business, maybe take some happy pills first a-​hole. (I’ve seen «a-​hole» several times in other people’s reviews… it’s no joke!)

Got two bikes for $ 19 from Groupon, amazing deal.
The rental process was easy and we had the option of color, bike locks, and basket. We rented for 2 hours and rode up the boardwalk and around the bay. Stopped at a couple of shops and a café on the way. Beautiful views and would recommend this place/​experience to all vacationers!

I bought the Groupon for a full day rental for two bicycles. My sister and I stopped by to redeem our Groupon and unfortunately we had stopped by too late and the shop was about to close in less than an hour and the guy suggested to come another day when we can use the bikes all day and not be short on time and that’s exactly what we did, We came back a different day at an earlier time and it was so fast and easy! I can’t remember the guy’s name who helped us out but he was very kind to us and explained everything to us. We were in and out in less than 7 mins. My sister and I got the cruiser with a basket and the locks and we were on our way. We biked around the beach and took our time. It was such a beautiful day to bike. It was perfect. Thanks to the tall guy who helped us out! I’ll definitely be using them for all my bike rentals in the future.

Fast, affordable & friendly service. I rented 6 of their Standup Paddleboards for 2 days straight & everyone was pleased. Thank you Luke!

We rented paddle boards and bikes. The owners were so friendly and nice. I would highly recommend this place when trying to find a place to rent from. The customer service was great. I was very happy.

Just got back from a fun filled day cruising around Mission Bay. I loved the cruiser bike and the Irish girl at check– in was very friendly and helpful with telling me which way to go without traffic and for views. I highly recommend this company for convenience to the boardwalk and also for selection of cruisers.

2^nd time using Cruiser King with a group special. Love them! Easy, fast– in and out in 5 min with a bike, basket and lock for a great price for the whole day!
love them!

I bought a Groupon deal for paddleboarding and went with my hubby for our first time ever. Originally, I made the reservations for the boards around 1pm but I was running a lil late and didn’t get there till 2:30pm but they were very accomodating. They just needed your debit/​credit card for security purposes on the boards but my hubby and I left ours in our car (which was a 10 min walk back) yet they were once again very accomodating. Sweet. It was an easy in and out process. We rented it for a few hours and turned it in by 5pm and that was it.

Easy in, easy out, we rented four bikes, rode south to the jetty, back up the bayside. I grew up in PB, riding the boardwalk was a daily ritual through junior high and high school. Great fun doing this now with our college-​age kids.

Based on questions so I called first… Zero no stars!
Called to see when groupon expires and if it can be used on the same day. Spoke with Dave who says he is the owner… He was a a-​hole on the phone He had some smart ass remarks like «look on the coupon it will tell you when it expires» okay a-​hole. I have not bought the groupon yet.
I won’t be using your king cruiser company to rent a bike. What a jerk!

This review is for a paddle board rental only.
First, they are the cheap styrofoam with no grip. Disappointing.
Second, there was no mention of a weight limit. My boyfriend is a bigger guy and was unable to even kneel on the board without sinking. Upon googling it later, most styrofoam paddle boards have 250lb limit. Waste of time.
The girls working were very sweet and knowledgeable but their dad (I’m guessing the owner) was not very welcoming and micromanaged them the whole time.
The prices are cheap and it looked like the bikes were pretty nice.
Go early! Parking is hard to find.

If you’re looking for a reasonable price on bike rentals King Cruiser is the place to go! We mentioned the livingsocial special and we were granted beach cruisers $ 10 for the day. Bikes were comfortable and up to date, we even received a lock.
We thought we would be charged for the flat tire a out of control skateboarder caused on one of the bikes, but that was not the case at all. The helpful gentlemen at the counter was more than understanding! I pride on excellent customer service so we definitely will be returning here in the future. #sandiegolocal

I’m a Cruiser King fan. Got a $ 19 Groupon for 2 all day bike rentals. Parking was a pain in the booty (good luck finding street parking), but the location is excellent and the paperwork was a cinch. It’s a small bike shop on Mission Blvd., and you just ride your bike up an alleyway and you’re on the beach bike path. It doesn’t get much easier than that. There was a mix of older, rusty bikes and brand spanking new ones. The dudes working the shop couldn’t have been more easy going and accommodating. They even let us leave our bikes with them in the middle of the day while we ate at the sandwich shop across the street. I’d definitely rent here again.