Chase Bank

Helpful and friendly staffs! This is probably the best and most friendly bank I ever visited.

long story short, i was there waiting for someone to assist me but it seems that the employees were chit chatting in the corner. Finally, one of them came to tell me that someone will be me shortly, i said ok! Finally this lady came and I told her that i have a consultation about their United Chase Card & their benefits with Star Alliance. She was not looking at the computer most of the time, short answers to my questions, besides being rude, you can tell she had no idea about what I was asking. My question was «do you get all the miles with this card when you travel with any of the other 23 airlines from Star Allaince?» She says, no you dont… United card with united airlines with an arrogant actitud. I left and called united airlines. First thing they told me was the answer of my question, YES i get all my miles when using the United Chase credit card on any of the 23 airlines from Star Alliance. Thanks United!!!

Thanks to Robert who helped me reopen my old account without having to pay 15 a month like the old account i had. He helped me set up my direct deposit, my online bill pay.

I walk into this bank about 2 times a week and I have to say its one of the best branches in San Diego. I deal with other banks as well and these guys are great. especially Armando and Robert who over the years have always given me the best customer service I could ever expect. Always a smile and always there to help resolve any issue i have.

Here we are two and half months later and I received my final answer from Chase. According to their executive office I will not be reimbursed for the $ 695 I paid out of pocket on my homeowners insurance. Why? The explanation I was given is that when I refinanced they miscalculated my impound fees. Which means my mortgage payment was not large enough to cover my principle plus interest, insurance and taxes. So even though they have had my loan for 10 years plus, and there are no changes in the insurance or taxes they still somehow miscalculated my mortgage payment. So as a result my escrow account is short. My $ 695 covers the shortfall and I have about $ 300 credit. But this will be eaten up in the next few months because my account is not due for review till July. At which point my mortgage payment will go up. Since I can not go lower than one star my rating will remain unchanged. I urge you not to get a home loan with Chase. If you do your basic banking at this location you will probably be just fine. But again I urge you: DO NOT GET A HOME LOAN WITH CHASE. Thank you.

I love Chase! I have a student account (I once was a College Student you know) and when I opened my account it was simple as a click of a button (seriously it was) I opened my account online & paid a $ 25.00 Deposit for a Student Checking & Savings.
I have never been inside this Chase Facility, I’m always just using their ATM which is located outside. I normally go in the day time & never at night unless I have someone else with me because of the area — just don’t feel safe even though theres a Police Station across the street.

Very good bank. Before they gave me a card (when I was 16) they didn’t even ask me for I. D anymore because they remembered me so well. Very good customer service! Friendly staff.
It’s a B*TCH to go on Fridays and Saturdays or PAYDAYS. Omg… haha. but over all, good stuff. WAY better than SMELLS FARGO and SKANK OF AMERICA!