Chase Bank

I cannot believe the reviews for this place. The bankers are friendly and super helpful. They have a local phone number and ANSWER when I call. I have had issues like a cashier’s check lost in the mail, a lost debit card and accidentally over drafting one of my accounts. Each time they have gone above and beyond to help me. The bank is never super busy, and I’m always in/​out. It has a small town, recognize their customers feel to it. They have a walk up and drive up ATM, very convenient. I highly recommend!

Helped me get my first credit card. Explained everything in detail and helped me accumulate $ 100 reward in three months… just for using the credit card!
Staff is always pleasant and ready to help.

So, I stop in here to make quick deposits usually running a list of errands. The last two times now I feel like I am waiting way to long in the line for the teller. It is clearly not busy. But it seems like the employees are always busy doing something but not necessarily dealing with the few customer inside the branch. There must be lulls during the day to do their tasks. Customers would appreciate getting some priority rather than the «I will be right with you hello». Something to consider.

I had fraud on my account with chase. I had my id stolen and account shut down because it was under investigation. I went in there 2 prior times to try and get money without my id and they did it, thankfully. Today I went in because I have a bill I need to pay, and I have no money to eat lunch. Everything is in my account. They wouldn’t give me access to it, even though I answer all the security questions right. It’s sad that they denied me MY money that I work for. I work right by them so it’s upsetting that I will never being coming back. Costumer service here is horrible. Go somewhere else that feels like the bankers care, these guys don’t and could clearly careless about their costumers. No bank should ever deny someone their money.

Fast Cash Please!
Only used the drive up ATM. It was as you’d expect a drive-​up ATM to be. Nothing fancy, nothing special. I did find it pretty difficult to read the screen with the just rising sun glaring off of it.

Hello everyone! Run, Run, Run from Chase. ‘I have been in banking and mortgage business since 1998 and we ALWAYS stayed away from Chase. We knew their underwriting guidelines, long turn around times, their horrible customer service — you name it. This is my first and let me assure my last encounter with Chase on a retail side. Carye Dunker, CTP — Branch Manager, Vice President of Tierrasanta Branch — no smile, no heart, no knowledge — I am so surprised you made it this high on the ladder. May be that is why? Everyone — Run, Run, Run from Chase.

FUCK YOU CHASE! Yah, I’m talkin’ to you!
How bout letting a fuckin’ spouse, who has power of attorney, order and ship another card out to her husband who is serving our country.
How bout knowing what the fuck to do in a situation where said husband has had his wallet stolen in Thailand?
How bout not talking to me like I’m a fuckin’ child and speaking to me with respect.
Yeah, Chase… as soon as I can I’m bailing on your commie asses!
P.S.
GO FUCK YOURSELF!

I have banked with Wshington Mutual and all of its predecessors since 1974. Now that WAMU has been absorbed by Chase they are not an institition to be trusted
Two weeks ago, the new accounts manager at this branch was my «new test friend.» and suggested that I invest $ 100,000 in a Chase account. In exchange for my investment, she said Chase would give me a «special interest rate.» She said she could not disclose the rate til invested the funds. It sounded both «fishy» and illegal. Thankfully, I declined this «opportunity.»
Yesterday, at 9:07 a.m., I attempted to close my checking account .
Carrie, the branch manager, asked that I keep it open for one more day for «administrative purposes.» I agreed.
Today, I learned that those «administrative purposes» were to Chase extra time to add additional charges. I attempted to bring this matter to the attention of the J P Morgan executive response team by phoning 800 225 5497 but no one answers the phone.
Chase has exhibited very questionable –possibly illegal-​businesses practices My best advice: Withdraw all of your funds from Chase while you still money.