Champion Risk & Insurance Services, LP

My company, Meathead Movers has been working with Mark Raby and his team at Champion Risk for 10 years. Over that time, our needs have changed as we’ve grown. Mark has kept us in loop with all the new changes and developments in the industry and has also helped us become a partner in our own insurance company to accommodate our growth and control of our insurance needs and risk. We have shopped Mark multiple times to confirm that we’ve been getting a «good deal» and Champion Risk has always been the lowest bid without the haggling or hidden charges. Additionally, Mark has helped us countless times in the 10 years we’ve exclusively worked with him when handling complicated situations and has represented our interests, successfully, to our main insurer with the inevitable «grey-​area» situations which come up when you have 50+ vehicles and 200+ employees doing 7000+ moving jobs annually. It is important to have an ally when you deal with issues /​accidents and especially when a situation can become legal. Mark has the upmost integrity, has been a «straight shooter» the entire time and is always responsive including responding to emails after 10pm and on weekends. If I were to guess, I think Mark would consider himself a workaholic :) I can say that because I can relate… I have recommended him to my friends who own businesses with full confidence and now to my Unilocal friends, too…

We have experienced very poor, demeaning, and inaccurate responses from Mark Raby, the President of Championship Risk during the very stressful time after a major burglary took place in our house.
The following documents the call we got from Mark after one of his brokers provided us incorrect information about what was covered under a recent burglary.
THE CALL JULY 25^th
1. Mark Raby (from Champion Risk) called (July 25^th) to «talk with us» about our burglary and the coverage we had through his firm with Chubb Insurance.
2. Mr. Raby agreed that his broker (Jenifer) had mislead us with «discrepancies» and «omissions» in «statements of policy information.»
4. During the call Mark said «he had not had a chance to look over the policy» and could not clarify in any way what was covered under the policy.
5. Mark said he «had not read the Chubb policy» and he had to «wait for his claims adjuster who is returning from vacation on Tuesday» to give us any further information.
6. Mark said he did not want to talk with us any more as he felt he was «at legal risk.»
7. After much back and forth, Mark said he could «probably get back to us by the end of next week.»
8. When we pressed him on the timing, Mark said he could «make this happen» or «drag his feet.» We indicated that we did not want him to drag his feet.
9. He repeatedly stated that he could «NOT Provide any specific date» for when he would return with additional information, nor did he state what information he would provide.
CONCLUSION:
After years with this insurance broker, we find out that he and his broke
rs have been consistently misleading us.
As you can imagine, we are upset, confused and very sad that we have gotten mislead in this way.
We are appalled that the President of Champion Risk was unable to provide us with any new information today.
I would think that we all deserve this clarity of information before we are billed for coverage and not a situation where one is told one has superior coverage, then told that the coverage would not cover the items appropriately.
It is unthinkable that a long-​standing client would not have been clearly spoken with about the coverage for which they are paying.
It may actually be fraudulent to provide one set of information at the time of the sale and another set of information post burglary.
We are especially dismayed that Mark Raby threatened that he «would drag his feet» if we asked him any more questions.
Garry and Pat

Make sure you ask for Mark Raby. We have been working with Barlocker for many years and they are absolute pros. They will get you the proper insurance, guide you on how to reduce your risk, and help you in any way you need it.
They are 100% client focused and you will always be covered with the proper insurance at the proper amounts. In addition they will be your advocates in case you have any issues with the actual company that underwrites your busines.
True pros, great service, great rates, highest level of knowledge … give them a call.