Casual Dining & Bar Stools

Great deals and 5 star service! I walked in today looking for some new bar stools. I was greeted by John with a friendly smile the minute i walked in. He asked «How can i help you?» I showed him a picture i saw online of the metal bar stools and then we found them right in the front area. They were the gunmetal bar stools with a nice rustic wood top and low backrest support. He took the time to see if they were in stock and told me they would have to be special ordered. I guess these ones sell quick! John was a true professional and all around pleasure to deal with! Shopping can get stressful and this was a breeze with the help i received right away. Thanks John & Casual Dining & Bar Stools. Give this guy a raise! ;)

We came here to pick up 2 bar stools and it was the most pleasant experience. Mainly because the sales people smiled, acknowledged us and let us be. We were walked around the whole store, took our time and picked up 2 well priced items. They have good collections that will suit all price ranges.

A most positive experience from first walking in and through receiving the bar stools.
We were notified in the allotted time frame that had been quoted that the stools were ready to be delivered, at a delivery fee, or picked up at no charge. I drove to their nearby warehouse to pick up, and save the $ 50 – 75 delivery fee.
Brought the stools home, and we had a significant problem with one, and a less severe problem with the other. The seats swivel, yet did not «stay» in place after getting up.
We took a short video of the problem, emailed it to them, and they agreed it was not to spec, and immediately ordered new stools.
A few weeks later they arrived, and I went to their warehouse to exchange the stools. One was perfect, and one had a minor crack in the handle cover. I exchanged the good one, and the manager was able to change the handle cover and redeliver it to my home the next day.
What excellent customer service from all concerned… Alison, our sales rep, Diana, their customer service rep, Earl the warehouse rep, and Jake the warehouse supervisor.
I would return for any future furniture needs.

I had my dining room set custom ordered and I LOVE it! At first, I couldn’t make up my mind on the style of the set and they were very helpful in showing me the choices that were available. The delivery went without a hitch. I’d recommend this place anytime!

I have no complaints with the service and we just had our delightful, unique dining table and chairs delivered today which flawlessly fits our awkward dining space. We fell in love with the rustic table (a real statement piece) last weekend but did not like the matching chairs. The sales people were quite patient as I trotted around the store to find alternatives and settled on two benches and two leather chairs (I found the chairs in the bargain bin upstairs — $ 109 each down from $ 269). The chairs were bar height BUT they were able to seamlessly cut the legs to counter height prior to delivery and even touched up a few nicks (on the bargain bin chairs — everything else was new). Delivery was on time (actually quite early) and took all of 5 mins and the set just completes our living room /​dining area look. Satisfied! Lovely quality. Not the cheapest but you do get what you pay for and I felt that it was well worth it for the uniqueness, size, reasonable delivery and the fact that hubby and I BOTH loved it.

We ordered 4 bar stools in May. We were moving out of town and they said don’t worry they will be ready before you go. They weren’t. So they shipped them to us 4 months later. They weren’t the right height. The salesman had not written it down and the people crafting the stools didn’t bother to ask. So 6 weeks later we get new bases. The holes don’t line up with the tops we have. Was told they changed design during our process. So now it is up to us to fix it. I would never ever buy anything from this company again nor would I recommend them. After reading the reviews here I am not the only one and wish I had checked Unilocal before walking in this store. You have been warned.

I can’t say enough good about the people in service; Diana H., Dan and Robert. We ran into difficulties trying to assemble our barstools at home. To resolve this issue, they picked up our unassembled barstools and took them to the service area. They then delivered the assembled and serviced barstools the next day. Their professionalism and very timely resolution of our problem were awesome. What’s even more amazing is that we were not charged for all of this service. We’ll be back.

Ordered stools from Casual Dining and Barstools. When I got the stools the wood grain was completely different than what I saw in the store. The seat cushion is as hard as cement. Took the stools back and because it was a custom order they won’t do anything for me! Over $ 500 and I am completely unhappy with these stools! Not ever going back and will tell everybody I know what poor customer service they provide and how bad I got ripped off!

We ordered stools January 2015 credit card charged full price. we were told it would be late March for delivery, as the salesman had assured us the stools were US made, we were OK with that.
Late March hadn’nt heard anything I called told me they would check on order and call me back NO call, called again explained again they would get back with me again NO call Eventually I did get someone who listened to me told us manufacturer was waiting as a dock dispute was on !! I said supposed to be US made, eventually Manufacturer said it would be another 6 weeks we are now in April we told them cancel they agreed said they could only put refund on Credit card used I said NO as we had paid the bill they said they had to, Today Friday April 17^th I called was told refund had been made NO they checked and realized it hadnt so maybe we will get it today.
DO NOT BUY FROM THIS STORE non existent customer service

We had great experience. Great customer service. Here you are dealing with people with integrity. Alison was wonderful to work with. We were looking for special size and style glass for dining table. She was able to find it for us. First time it arrived, it was not what we ordered. The owner agreed with us and reorder my glass. Second time it got damaged in shipping, so it was again ordered. Initial order was placed in November and finally two days ago it was delivered along with pedestal I bought from them. We love it. It was worth the wait. Thank you for pleasant experience.

Me and my wife was100% happy with the counter stools we got 2 days ago. The furniture is top quality and i was very thankful specially to Alison who’s very approachable and very customer oriented. She knows the product very well they’re carrying. And, also, just want to say thank you for James and Mark who installed and assembled it were total professionals. i’ll highly recommend this store with A’s…Five stars !

Service was sub par.
Went in looking for some barstool and tables.
They were slow to help us and when they were helping us, it seemed they were more concerned with other customers.
Their selection was ok, but it’s definitely way over priced as we found the set we wanted for a lot less, plus we got free delivery.
This place definitely makes me feel like they don’t need our business

Friendly service and great prices! I got 4 bar stools at $ 49 per stool!

We bought our dining table at Casual Dining a few months ago and are very satisfied with the product. We’ve received many compliments about it and it stands out as a unique piece in our home. There is a lot of selection for all types of tastes. We walked into the store with low expectations of finding what we were looking for (rustic wood table) and found a very rustic dining table that surprisingly grew on us. Delivery was fast and easy to arrange. The salesman was a pleasure to work with. Our table was made to order and came from Mexico, so it took longer to receive than we wanted, but it is completely understandable considering the circumstance. In addition, the beauty of natural wood is its unique markings, but there was a marking that we thought was really noticeable so they agreed to switch out the table top. We were able to keep the current table top while another one was made. All in all, excellent customer service and willing to work with us to get us a final product that we are happy with. The price is comparable to other furniture stores and not an obvious outlier in either extreme.

We shopped around quite a bit and the prices and Casual Dining were the best. The quality and value were all there. The staff was extremely helpful. In hindsight, we should have started to shop here.

Amazing selection & customer service! Thank you!!! We had purchased very high quality barstools here 10 years ago so when we moved to a new house I returned to order new stools since we had left our last purchase with the home when we sold it. Not only were they still in business they still had all my information & notes on my last order. You get what you pay for & that I believe is especially true when it comes to barstools. They do offer some more affordable options but the stools made in the USA or Canada are going to be more money. I would recommend them to any of my friends!!!

We had been looking for months for the ideal dining table for our tiny apartment. We walked into the store and immediately John came over to help us. Once we described to him exactly what we were looking for he showed us a rustic counter top table that we fell in love with! He was so incredibly helpful and he listened to what we wanted. We then told him we wanted a bench for our table and he pulled out a chocolate brown crocadile microfiber print that we knew was the one and would go perfect with the look we were going for. He was so patient with us and and he paid so much attention to the details we mentioned that at the end we left with the ideal custom made dining set! John was the best, very friendly and helpful!!!

John and Mark did a wonderful job helping us select, deliver, and install a Murphy bed in our new home. They helped design and select to suit our need and ensured it was installed on time to accommodate our relocation into our new home. Many thanks! Z

We purchased a wall bed from Casual Dining and Bar Stools. They have great prices and delivered the bed, installed it at our house and we love it. The mattress is also the most comfortable bed in our house. It’s a great space saver and keeps the room spacious. I’d would recommend buying furniture at this store as we had a good experience.
Thank you !

I just want to shout out about Diana who helped me get a problem solved with no stress. I explained my problem and she took care of it in a timely wait without making me jump through any hoops.
She was so pleasant and professional. Thank you Diana and Casual Dining & Bar Stools. I will be back and spread the word about how great my service was.
MadalynF

Way overpriced, great selection. I didn’t do enough shopping so the fault is on me, but I am astonished how much I could have saved elsewhere. After the fact I found near comparable for $ 400 less. I love my table it’s gorgeous but I won’t buy there again unless I looked everywhere else first for the same thing. I had wonderful customer service. The wait for the customized table (the top is glass and only the small base is customized type of wood), I thought was bit ridiculous. However it did come in a week earlier, but I think it was 5 – 6 weeks, maybe 7.
Oh and my table was on sale — no sale tax

My experience started out as a nightmare!
LAST JULY We ordered a CUSTOME table and four chairs…$ 2200.00! It came in but the table was soo flawed… crooked cracking wood! The chairs could not slide under the table because your legs would hit the wood base underneath! It was obviously defective! And the custom chairs were lopsided and unevenly stuffed. And it said «made in America» so I was in SHOCK, and sent pictures of all the defects and complained and complained. They put me off and put me off and then finally started to promise me a replacement… at one point they said «one month» and that turned into six months! The manager was rude and dismissive with us… so unprofessional.
Enter, BERT, salesperson with a heart. He took on the task of making me a satisfied customer. He worked with management and secured a replacement table for me. I finally got a replacement table and must say it is very pretty and NOT defective.
Thank you BERT, for taking the time, for caring, and for making this transaction «right»

Love this place! the staff is very professional and friendly. The salespeople know their stuff and are not pushy whatsoever! best furniture buying experience yet, would reccomend them to any of my friends and family for their furniture buying needs. Always get merchandise on time and provide wonderful customer service!!!
Shop here you won’t be dissapointed!!!