Bronco Spas

Bronco Spas was referred to me by another company which would not come out to Jamul to service my spa, even though the other company was closer. All the better for me! I called Bronco and spoke with Pierre, the owner and technician. He came out, inspected the spa and diagnosed the problem quickly. He quoted a price for labor and parts which seemed reasonable. The work was accomplished within a short period of time, after parts arrived. Pierre does quality work and I was impressed enough to hire him for another electrical project I had. He is very respectful of your property and always cleans up prior to leaving the job.
Being a small company he only accepts cash or checks for the work. I would not hesitate to hire him again if I have the need.
One note: I see the address for Bronco Spas is not the one I have for this company but I do recognize people referring to Pierre, This company is located in Santee.

I purchased a home earlier this year that came with the home warranty to include the pool and spa. As we rolled into winter we started using the pool and spa heater with no issues. As we fired it up last week once our guests arrived for the holidays, the heater would not stay lit. I called the home warranty people and they got me in touch with Bronco Spas immediately. The next day, Pierre was out at our house troubleshooting and identified the problem right away. He went back and processed the paperwork and ordered the part so that everything was ready to go on Monday morning after the long weekend. He just left my house and the heater is heating up the hot tub as we speak. Very quick, very accurate, no BS.
I also want to add one plug for his honesty. I was interested in replacing my pool pump with a variable speed pump and his recommendation was to leave it for now based on the pump that I have. I feel like any other company would’ve just taken my money and did the job even though I would not have seen the results I was hoping for an energy savings. Thanks again Pierre Bronco Spas.

We moved into a new home with a pool that was still under warranty. It was in need of a valve replacement due to leaky pipes. The guy that came out failed to notify us of his arrival and when I went outside to greet him he completely ignored me. Wtf?! Who does that? You are on my property and you are going to ignore me?! I then left him alone to do his job as it was our property management company who called him out. He failed to notify us of his departure or communicate if all the work had been finished. All I wanted was a simple break down of the mechanics of the system so I would know how to work everything properly and this guy was a complete asshole. Completely uncalled for. I will be calling them directly to file a complaint as will our property management company. At this point I say avoid at all costs.

I recently purchased an 8 year old house. The seller included a home warranty that included the pool equipment. My spa motor started tripping the circuit breaker and they sent out Barefoot Pools. The owner of that company came out and although very friendly he did do a good job at all. he replaced the motor as quickly he possibly could to get the job done, then left. i came home and turned on the motor and it sounded terrible. i called the warranty place and told them i wanted someone else. they sent out Bronco Spas.
The owner of Bronco Spas came out and assessed the problem, ordered a bunch of parts that were covered under the warranty and even suggested a few improvements to the plumbing for a minimal cost to make the pump more accessible in the future. Not only did he fix the pump he made it better. His attention to detail was very good and i would call him again to work on my system.

Bronco spas was referred to us by another reputable pool/​spa company that did not work on our type of spa. My husband made the appointment for later that day. Pierre showed up on time, inspected the spa, gave a quote which seemed reasonable. he did some work that day but needed parts and said that he would return the following day. I decided to Unilocal the business and was a bit concerned with the several poor reviews and just hoped for the best because my husband already hired him!
The next day he returned as he said he would… repaired the spa and told me to refill it and if there were any problems to call him. I refilled it, turned it on and it runs good as ever! Actually it’s a little quieter even! Later Pierre followed up to make sure everything thing was running okay. I usually just READ reviews not write them but this one is is deserved. I would certainly use this company again.

Bronco Spas is unreliable and dishonest. He recently told our property manager that our spa filter was no longer available, that a new one would cost $ 500, and that he would be providing no further work for us. We had a second opinion and were told the filter is available and would be around $ 185. This man is untruthful, charges exorbitant amounts for parts and services, and overall doesn’t seem to really know what he’s doing.

Absolutely terrible customer service. Do not waste your time calling them. They take weeks to schedule an appt and then complain about actually getting paid to do what they advertise they do. It gets even worse when they basically walk out on a job like they did ours leaving us in a lurch. Awful.

Terrible. Very frustrating experience