Best Western Plus Island Palms Hotel & Marina

I love this hotel it’s a nice gateway for me so peaceful and with a beautiful view of the bay I also enjoyed the pool and jacuzzi and I could also see the sunset from the pool I was very pleased with everything

Stayed in a room facing marina with balcony and loved it. At night it was so nice to sit out there, relax, have a drink and look at the view. We loved the location on shelter island — nice quiet and close to some great restaurants. In the morning you can go right across from hotel and go for a jog /​stroll along the water. The only thing I did not like was the fitness facility– outdated equipment and way too small/​not enough equipment. Overall — I would stay here again.

I stayed here for a family reunion. The rooms and views are very nice. Because of a reservation snafu, we were upgraded to a villa, and it was lovely and spacious. I was impressed by the quality of the décor: crown moldings, pretty blue tile in the sink area, bamboo head board, and wood blinds which really blocked the noise from the pool. Our room had a kitchenette, which was actually a full size kitchen. It could have been a smidge cleaner, and for some reason 2 of the 3 bathroom doors (yes, there are 3 bathrooms in the villa) didn’t lock, but overall a very comfortable and elegant hotel experience. The pictures on the website are very true to life.

This property is in a great location on shelter island and right across the street from the ocean & harbor. The room was suitable & nice given the price for one night. Comfy bed and spacious bathroom. Solid overall for a night or two away from the busy SD area. We did though experience some problems during our stay but the front desk did address them upon our check out. No real knocks on the property except for construction in the area and some room noise coming from other rooms. Probably the reason for 3 stars and not 4. I look forward to reassessing my score the next time I stay here. Overall Good Property…

Sad to check out. Great location and gorgeous view of the harbor.
They didn’t have our room ready upon arrival so we walked around until they called me.
It’s awesome that you get a free bike with stay. Who does that anymore?! We rode up and down the marina area for an hour.
Rooms are spacious, clean and have comfortable beds. The pool is pretty dinky but why swim there when there’s so many beautiful beaches a short drive away.
This is one of the nicest Best Westerns I’ve stayed at and I even signed up to become a member after my stay here.

When we arrived there was MAJOR construction and my heart actually sunk, when I realized all that banging and renovation noise was OUR hotel, but… it did not interfere, in the least with our stay.
In fact, the manager upgraded our room to a harbor view AND gave us a late check out. We had a nice peaceful nights sleep.
Because of all the construction work, parking was minimal and harder to find.
Breakfast is NOT included, but there is a restaurant on site.
Beds were spacious and there were lots of pillows, but the bed was exceedingly hard!
Nearly a 5 star, but not quite!

I could not be more impressed by this hotel!
I came to San Diego for a wedding that was being held nearby at the Thursday Club — and this hotel was offered to us with a group rate. I was a little shocked that we’d be staying at a Best Western — but upon arrival; I couldn’t have been any more impressed.
The hotel must be in the top 3 of Best Western’s in the chain — because the place is run exceptionally well (I’m a hotelier) and is laid out in three separate buildings. I stayed in the Casa del Mar building — which was the second building from the main front desk. The reception building is a cool A-​Frame building– that has been maintained really well.
My room had a marina view — with a little patio and two chairs outside the room. This was perfect to relax on in the morning with some coffee and catch up with some work e-​mails. The room had a microwave and a mini-​fridge and a very comfortable bed. The room had a large flat screen TV with a good assortment of channels. The bathroom (toilet & shower) is very small — but very adequate.
The location, the cleanliness, the attention to detail and the great staff here make this hotel a must visit. I’d gladly stay here again in the future.

I booked this hotel based on the positive reviews on Unilocal but I was very disappointed. We were here 4 nights for the Thanksgiving Holiday with my family– 2 small boys and my husband and we were given a tiny room, not spacious at all and just imagine the face on my kids: «this is so small, mommy we can’t even play in this hotel room». This hotel is getting 2 stars for the great location– in the marina and the views are spectacular. The restaurant is not that great either and they have a low selection. We had to look for another restaurant for dinner since we weren’t very fond of the One in the hotel. Next time we visit San Diego we will definitely look for a better hotel.

We had a great stay at the Island Palms on Shelter Island.
Even though we used Groupon we were treated very well by the staff.
Our room actually looked onto the bay as well as the marina. I would rewuest a bay view if I were to stay again. The reason is ours was an end unit and there was a condiderable amount of nouse in the morning from staff, trucks etc.
The only negative was the $ 10 per night parking charge

I had the time if My Life!!! The room was very clean and I felt so comfortable and at home when I stayed here. The views were spectacular! Love it!!! It’s super close to all of the famous attractions in San Diego like the Balboa Park, Old Town, Cabrillo Monument, San Diego Zoo, Sea World, Downtown, Coronado (my favorite), Trader Joe’s, and so much more!
Staff were very pleasant and helpful! Housekeeping was on top of their game! Our room was always kept clean being in and out a lot from our trip. I was sad to leave but will, for sure, come back again

I never knew Shelter Island existed and I’ve been to San Diego so many times
I have lost count. I adored Shelter Island, lots of restaurants and the view of San Diego and the marina is lovely.
Upon arriving to the hotel the exterior looked nicer online, check in was fast and friendly
Dislike that we had to pay $ 10 to park and we had to haul all our luggage and kids in tow up the stairs, no elevators to be found. Once we entered the suite our view was the parking lot and a bit of the Marina, I requested to be in another room with an actual full view of just the marina not the parking lot for almost $ 300 a night I wasn’t happy but Brenda at the front desk was very helpful in finding us a new room with a full view.
The new suite was spacious and super clean with Vaulted ceilings and a mini patio and full size kitchen.
The pool was huge and sparkling clean and I enjoyed the spa as well.
Room service rocked, You can request the time for your breakfast to be delivered and circle what you want when you awake as long as it’s hung on your door before 2am, It arrived promptly and it was hot and delicious.
I was hoping the suite had a DVR to watch movies and a faster check out such as via the TV as offered in other hotels.
Would I return? I did enjoy the room and their customer service is A+
but almost $ 300 a night is pretty hard to swallow.
RANDOM FACT:
Shelter Island contains one yacht club

Checking out today and we are sad to go! The service from the bartender to the front desk clerks and so on was awesome! Very friendly and welcoming. The pool areas are great especially the smaller one where it is a little more quiet and looking over the marina. Also the food at the bar was yummy!
Only down side was that the hallways kinda smelt but our room didn’t at all and the wifi isn’t the greatest. Rather than that we had a great experience and will come back!

Stayed only one night, but everything was absolutely perfect! The scenery was by far worth every penny. There are two pools and two hot tubs so if you don’t like being around very many people you have an option of going to the other pool. The entrance of the hotel was gorgeous! There’s a bar by the entrance and off to the side of the main pool.
We arrived two hours early and they let us check in no problem, just had to wait a few minutes. They also let us request a room on the second level with a balcony on top of that! Parking is $ 10 a night in their lot or right across the road you can park your car in the public parking lot for free. The room was very clean. Hallway smelled a little weird… not sure if it was just stuffy in there or if it was from cleaning aids, maybe both.
All in all though, will definitely be staying here whenever I am down in San Diego again.

Day one. Best Western Island Palms. Standard room was clean and over all nice. Unfortunately our room has a refrigerator with a 2 hour timer. This really defeats having a refrigerator, so should I set the alarm to get up every two hours and get out of bed so I can reset timer on refrigerator.
Will test bed tonight and let you know.
Hotel landscaping very nice, pool area does need more chairs.
Wifi needs some work.

Neither good or bad, found it outrageous to be charged 10 $ a night for parking, when there was free parking opposite the hotel. That’s a ripoff.
Room very dark, but beds were comfy.
The harbor is beautiful and there are many nice places to eat closeby.

6÷12÷2015
Needing a place to stay and to meet up with family for several Graduations
We chose BW Island Palms Hotel on Shelter Island, San Diego.
I’m Glad We Did. It’s a good 3 ¾ Star place with great service.
Sadly they still charge extra for Parking each nite. Another Hotel Chain that rips people off this way.
We had reservations so everything went smooth.
The staff was very courteous and helpful and check in was very easy.
They gave us a great room right outside of the pool and Jacuzzi and and a nice view of the boats docked in the marina. There are two pools and Jacuzzi’s on the property so Ask for a poolside room if you stay here. The pool and Jacuzzi have glassed in the walls and so it’s always comfortable to sit around in the evening.
The bar, restaurant and lounge are very nice and available for cocktails snacks or dinner till 10:00pm. Not much of a night life. Drinks were good and the bartender was very friendly. The restaurant was quite friendly and the food was tasty and the prices are not bad for a four star hotel.
There are many great seafood restaurants and other types within 5 to 10 minutes of this fine hotel. Plenty of good food to choose from, just looked them up on Unilocal.
All in all for the money this is one of the best deals for a nice hotel in San Diego and we Will stay here again next time we’re in town.
Enjoy

Two very enthusiastic thumbs up! My best friend and I stayed here last month and it was amazing! Everything was gorgeous! The San Diego bay was in front of us, and the marina was behind us. I was able to park right next to the door to our room, which was super convenient when unloading and loading our luggage.
We got a really great deal with the Hotel Tonight app. We had never stayed on Shelter Island before, but we will from now on! The staff was really great and accommodating as well.
The only complaint I have is that I wish the refrigerator was bigger.

Serious, a Best Western? I had a huge room with a great view and nearby all kinds of good things. No complaints!

We booked this hotel through orbits based on reviews. There are 3 different building that make up the entire hotel. I was a little put back at first because the room seemed pretty old and musty. I guess with time it grew on me. There are defiantly newer/​renovated rooms at this specific hotel. We had a great view of the bay. We opted to not pay for parking and just parked across the street at the public lot. Room we quiet until we got what had to have been a pack of elephants rooming above us.
We enjoyed three pool on multiple nights. We opted to go around 8 pm as to miss the crowds. The hotel also accommodated a very early check in as well as late check out.

Stayed over for a long week end with kids, all love it, great location very quiet, view over SD, on one side and marina on the other, heated pool and hot tub.
Rooms great for 4. Hotel staff really nice. Good barman for cocktails

Hatten grosse Erwartungen bei diesem Hotel, da die Bilder immer herrlich aussahen. Wir wurden auch nicht enttäuscht :) Der Empfang war herzlich und nett. Uns wurde alles schön erklärt. Gratis Parkplatz und gratis Internet inklusive. In der Gegend war nicht gerade viel los, aber man fühlte sich doch immer sehr sicher. Dass Hotel befindet sich direkt an einem Bootshafen. Wir hatten leider ein Zimmer direkt vom Eingang des Hafen, man hörte ab und zu die Leute die durch die Türe gingen. Nicht trägisch, aber gleich zu erwähnen.
Würden dieses Hotel sicher wieder buchen, wenn unsere Reise jemals wieder auf San Diego führen würde.