B and B Autohaus a BMW repair shop

I’ve been coming to B and B for a few years, got a post card in the mail from them soon after they opened and since my warranty was about to expire I gave them a try. They are mechanics, not salesman– I never feel pressured or like they are trying to upsell me. It’s been a huge relief to find a mechanic that knows the automobile and also knows how to treat customers to keep their business.

My 2007 BMW 328i windshield washer suddenly quit working. It is out of warranty so I took it initially to BMW Service Specialists. They could not solve the problem and referred me instead to local BMW dealers service center. That would have been a very very expensive move. Then I found B and B Autohaus at Unilocal.5 star reviews. Who can resist that? I called them up and chatted with Mike and his business partner Philip. They assured me that this is a problem they can fix. It took them the whole afternoon but they did find and fixed the problem: a broken wire. It is quite obvious to me that they love and enjoy what they are doing. In my opinion, they are superb BMW MDs. Motor Doctor as opposed to Doctor of Medicine. Total cost: $ 150. I recommend them very highly and without any reservations.

I came in for an oil change for my BMW 328i. Autohaus was friendly, fast, and fair. I had a pleasant experience. Will be back!

I have been going to them ever since my first issue. They fix the problem in one setting. With a reasonable price. Employees are great and with that, it comes with great customer service.

During the 3 years that I’ve gone to B&B for service I’ve always had an easy, straightforward experience. Everyone there is honest, respectful and hardworking and they will not do you wrong if you simply show them the mutual respect and courtesy. Same as anyone else.
I always recommend B&B to others who need a good BMW independent shop that doesn’t charge stealership prices. $ 75 oil change (3.0L) is great!
Definitely give them a shot with your vehicle and I guarantee that Phil and the rest of the team will earn your business for as long as you own a BMW.
Keep up the good work B&B!

These guys are legit, accommodating and most importantly… straight up with you. We live in Las Vegas and visit San Diego about 5−7x a year. Last night, 1÷15÷16, we were driving down to San Diego when i felt some misfiring on wife’s x3 engine. Right away I figured it was most likely an engine coil or spark plug as the same thing happened to my 3 series. Frantically, because we have two small babies in the car, my wife was looking through Unilocal to find some highly rated BMW shops we can take the car to and the first one we came across was B&B Autohaus. Called them just after 5pm, they were still there. Forgot the guy’s name but sympathized with my story and fit me in the next morning despite them being fully booked. It was an engine coil. Had him replace all the coils since they were more affordable than I could get them for and took advantage of the one time labor charge. Also, the lobby was clean, free Keurig and cool Jazz music. The guy that helped me out was cool and super sincere. Awesome place highly recommend. Scouts honor.
The Belzers.

So happy I went with this place! They specialize in BMWs only, so I figured this would be a good place to start with car service (again, still very new to San Diego) — I don’t think I’ll be looking elsewhere!
Called on Monday to schedule an oil change, I was in today and out less than an hour later! They found that my car (being older) will need some minor servicing, but didn’t push any services on me – +++! Really great and fair pricing for the oil change, great customer service, couldn’t be happier that I found this gem. Also, Phillip at the front desk was extremely nice and welcoming!
Definitely recommend and definitely will come back!

This is the best garage for all Beemer enthusiast needs. I would not trust my 2008 3-​series to anyone other than Philip and his crew. Most knowledgeable and professional BMW service and fair prices unlike the dealers around town. Don’t hesitate and don’t go anywhere else, from oil change to preventive maintenance and complex repairs, I have done all with B&B AUTOHAUS.

Awesome service,
Kind and friendly
Came in because my car was shaking,
I needed a lot of work done he said it would be ready by the end of the day
Paid less then the estimate because he was honest enough to tell me I had already done some service to the car!
I was very satisfied! I highly recommend this shop!

Man, am I blessed to have met this great auto-​shop! I had taken my 2007 335i to a dealer and was told i needed to replaced not one, but both tail lights due to a malfunction. It was just one tail light that was malfunctioning, but i was advised that if one needed replacement, that I should change the other one too. I decided to have a second opinion, Enter: B and B!
I had never been to their business, yet they listened to my concerns (both Phil and Mike) and checked out my tail lights. Next thing I know, it was fixed. No more engine light. I asked Mike what was wrong and he said it was just a light bulb that needed replacement. That was it. B and B saved me $ 600, and didn’t even charge me for the light bulb. AMAZING! I was truly impressed and blessed. Great customer service, patience, and damn great work.
I set up an appt to get my thermostat replaced the following week (today) and was out in 2 hours. No extra fees or repairs. Simply the best! Thank you all at B and B Autohaus for your superb business. WIll never take it to the dealer EVER again!
Sincerely,
Mr. Memo

Honest, straightforward, and cheap compared to others and above all the evil dealership! What more can you ask for! I recommend this shop for all of you bimmer owners out there, you will not get disappointed! I already recommended a couple of friends here and they love it!
My last visit here was to replace my car battery and spark plugs, Philip called and said I needed new air filters because they are due at 100k km. So I give them the go ahead with the repairs and he even gives me an estimate for all repairs including tax and labor around 700 bucks. I ended up paying 650 dollars for everything above. These repairs cost a small fortune if done at the dealership thank god for honest men such as Philip and Mike.
Philip and Mike if you are reading this you have earned yourself a loyal customer I will bring my X5 every time it needs repairs, keep up the good work and the awesome customer service!

I’ve had my steering column replaced due to electronic steering wheel malfunction, had my struts replaced, control arm replaced, oil change, and my battery replaced here. Not all in one appointment, obviously.
The level of professionalism and personalized customer service is unmatched. The employees here show genuine concern for your vehicle and more importantly, you. They provide the most in-​depth suggestions to get your car to where it should be. The reason I finally decide to post a review today is my car had failed smog due to my check engine light being on. My ignorance and lack of basic knowledge attributes to not realizing a check engine light is an automatic failure. The shop I had my vehicle smog checked at was very unprofessional, not even notifying me the test had failed and why it failed, and charged me with no mention of a free re-​test. I took it to B and B Autohaus and they felt my pain of being robbed by that smog station as well. With 30 minutes to closing time, B and B did their magic and happily took the opportunity to help my car pass smog inspection at the smog station next door.

I have a highly modified ’97 840ci; I am the original owner. Bullet Performance in Costa Mesa did all the mods. I relocated to San Diego earlier this year and needed an independent BMW service shop tailored to my expectations. My car died and thought the alternator was the fault. Philip Bullock, who was formerly with Bullet, diagnosed the real problem, fixed a couple of other issues, and changed all the fluids at his encouragement and with my full agreement. They did a first class job and did it cost effectively! They are now the new home for my 8 series’ needs!

I have been here for service a few times and I think it’s time to give them appreciation and credit.
I have dealt with Daniel, Michael and Phillip for quotes and estimates regarding the service and maintenance of my 3 series. They have always been upfront and honest with the cost or possible cost of the work to be done. In all the times I’ve been here, they have been exactly where they quoted me after the job was completed.
The office and customer waiting area are clean and professionally decorated. They provide complimentary Keurig and water. There are desk spaces with charging stations for those that need to get some work done while waiting. There is a giant screen tv and comfortable seating. Reading materials will keep you entertained for hours. Restroom is clean and well maintained.
The quality of the service is equal to, if not better than the dealership. The lower cost alone is a great reason to come here but they back it up with great work. They always finish when they say it will be finished which is great for people like me that have a tight schedule to manage.
I recommend B and B Autohaus and will continue to give them my business. They are honest, courteous and provide excellent service. See for yourself.

Once again Phil and Mike did a great repair on our BMW.
Saved us $ 2,000 compared to any dealer !!!
Very Professional service and warm friendly experience.
Car came in barely running like a 3 legged dog and came back running in tip top shape.

These guys are really great and so nice! I’ve gone in twice now with my 2011 328i BMW.
1. They worked with my schedule to get my car in for service.
2.They are very knowledgeable about BMWs. The first time I called over the phone and he knew right away what was wrong with my car and he quoted a price. After bringing my car in they confirmed the problem. they were able to fix it and stay under the price that was quoted.
3. I feel like they are honest about the work that is needed and not trying to take advantage or over-​charge. For example, my break lights came on but when they checked the breaks only the sensor needed to be replaced which was a much cheaper repair — they were honest and called to keep me in the loop. I also looked up the parts online and they charge a respectable price for the work and parts needed.
4.I also appreciate how they give a time frame the work is going to be complete and they stick very close to it. My repairs were done quickly which was great!
I highly recommend coming here. Thank you B & B so much!

Great guys that work there. Nice clean shop and they don’t rip people off like the stealership!
Brought my 11 335i in for intake valve cleaning, oil housing gasket, trans fluid, and rear diff fluid. They did great work, brought out back to see my valves when the car was torn apart and when I checked out the total cost was $ 200 under their initial quote.
I found my new BMW maintenance/​repair shop!

My BMW 750li had lost all AV functions: radio/​navigation/​cd/​computer — and this sort of diagnosis and repair was going to be ridiculously expensive at the dealer — so I called B & B…
Mike said I could drop the car and he’d be able to figure out what component in the fiber-​optic network was failing. While the car was there I asked if he could do an oil change (100k miles), and try and reset an SRS airbag light that was annoying me on the dash? BMW of San Diego wanted to charge me $ 99 just to read the code! After a few hours I checked in to see if they had found any clues as to why the A/​V stuff was dead. Mike said they had discovered it was the «satellite receiver module» that had failed, and he offered to contact the dealer for a price quote on the part. I asked if he could simply «jump it» — I don’t have a satellite radio subscription — and so he did! He also recommended we swap the air and cabin filters while there as they are due at the 100k mile point. Flush the master brake cylinder too. Clear the dash lights. Sure!
Next day I picked up my 750li and I had a working radio/​nav/​cd system! My car had fresh oil, new filters, and the brakes were flushed and working great. The SRS light was gone, and the bill was — drum roll please… UNDER $ 400!
I’m almost eager to take my car back to B & B Autohaus next time I need service. It’s nice to pick up your car for a change and not feel like you were just buggered in the behind! Thanks guys!

I have only been here one time, yet my first impression of them was a very positive one. Location is amongst other car shops, but the sign made them easy to spot. My Z4 E89 needed a part replaced that involved the rooftop. Phillip quickly assessed the situation and got me scheduled for a repair a couple days ahead. No frills, came in and hung out in the lobby area. Clean area, with your standard car magazines with coffee for a refreshment. I was anxious that my repair was costly, knowing bmw part prices are high. Luckily my part was very reasonable and the repair was 15 mins. No labor charged. Skip the dealership folks. If you want your car taken care by authorized and experienced professionals, this is the place to go.

B and B did it again! My 06 325i needed an engine and B and B met and exceeded my expectations. On the road again! Thanks guys. You rock!
Sharon — Long Beach, CA