Asana At North Park

Let me start off by saying this is the first time for me ever reviewing anything. I really felt the need to have to write a review about this place because of poor management. I lived at this apartment complex for 1 year and 7 months within the time of living there the management changed about 3 times. Every time they switched management it created more of a lack of communication. When I moved in my apartment it was not ready but management decided to overlook that. I was promised that anything which was not ready would be fixed and for the most part it was fixed but not up to standards. This whole apartment complex does in fact have a cockroach infestation as I had to get my apartment fumigated at least 5 times within my whole period of living there and that still did not suffice. Throughout the whole time I lived at this apartment complex the elevator permit has been expired I’m pretty sure it still is; That goes for both apartment complexes. They care about all these renovations which need to be made but not about the safety of their tenants which use both elevators on a daily basis. When I had to renew my lease after a year the rent was raised about $ 100 I was paying the same amount of rent someone was paying with a renovated apartment which was ridiculous considering the fact of how old my appliances were and how badly my apartment was turned into me from the start. My lease ended on December 31 2015 New year’s eve and I probably wasn’t the only one moving that day. When I tried to go turn in my keys and sign the ending of the contract the office people were no where to be found the office was closed. As you can imagine they also decided to take new years day off to spend it with the family causing people to turn in rent late because of their missing presence in the leasing office. I had to go turn in my keys finally on the 2^nd of January 2016 and now I am being penalized for turning in the keys late even though there was nobody in the office the day of when I needed to turn in my keys. The lack of communication with these people is surprising to me! If they knew nobody was going to be at the office on this worldwide holiday why didn’t they give out a notice? This is a lack of professionalism on their part. Like I said I moved out December 31 2015. It is now February 6, 2016 and I still have seen no sign of my security deposit considering the fact this is a topic which most people have problems with I really got screwed. I have read the California law on returns for security deposit and it states that if a landlord fails to send a security deposit with itemized list of deductions for the the apartment within 21 days they have no right to deduct any money from your security deposit. It has been well over 21 days. My partner went to speak to the management yesterday about this situation and when he mentioned this law the manager claimed that he was attempting to threaten her which was obviously not the case as we just want our full deposit returned because they do not know how to handle things professionally. She advised him to get a lawyer basically threatening him back which I find so disrespectful as we were just educating ourselves on these laws which pertain to us. When I went to sign my ending term papers I was told by Emily which is the front desk lady that my deposit return would be $ 1375 obviously her and her boss; the manager had a miscommunication although their offices aren’t more than 3 feet apart which is absurd. My partner who had to make an appointment to see this manager because she wouldn’t return phone calls because she was so «busy» supposedly was told that the deposit went from $ 1375 to $ 269 a $ 1106 difference. How is that kind of mess up even possible? Now we are being screwed over and won’t even be receiving half of that even though the law states we should receive the full amount. They are messing with people’s lives and their hard work just taking their money as they please the apartment was returned in a better condition then received giving them no right to deduct any money from the deposit in the first place. While speaking to the manager yesterday she attempted to explain how this mess up pertained to the manager before her she obviously likes to play the blame game a lot. Whoever messed up this whole situation doesn’t matter what matters is that they should fix it with no problem but they will not due to their lack of professionalism. Long story short DO NOT MOVE INTO THIS APARTMENT COMPLEX AS YOU WILL HAVE A VERY UNPLEASANT STAY THROUGHOUT YOUR WHOLE TIME LIVING THERE! I am beyond frustrated with the lack of management set for these apartment complexes.

We’ve lived in asana for roughly 2 months and everything is great. I recently had an issue with parking and Steve helped out with the issue very quickly. The staff is very friendly here and also the maintenance personnel. I recommend asana to anyone wanting to live in the north park area!

This place is unbearable. The freeway noise is ridiculous and doesnt allow me to sleep at night. They have recently started making upgrades to the units and they are really nice. Saying that prices are starting to go up and i will have to move, not worth the price. I mean i would stay even with the ridiculous price increase but the manager, steve is horrible. He really doesn’t know what hes doing.

I really appriciate Steve for always helping me with any requests, questions, concerns. He is one of the reasons I moved here, he made it easy, stressfree, and superb customer service.

I was looking for a 2 bedroom apartment and the experience at the complex was awesome. The lady that helped me named emily made the tour very enjoyable. The person was polite and very friendly making me feel like at home. Definitely something I am looking forward for, an environment that makes me feel comfortable. I will definitely consider this place to call home.

I’ve lived in the Asana apartments for 2 months now. I have a remodeled 2 bedroom 1 bath and I absolutely love it. It’s clean and adorable. I have heard of other people having a bug problem but I haven’t seen one bug in my apartment since living in it. The management team is always there for me when I have issues and they are very helpful and friendly. The maintenance team is always quick to my problems and are very friendly. I love how I have gated parking because I work late hours and don’t want to be searching for parking at 3am. They allow animals which is a plus. All my neighbors are friendly and respectful. I recommend this place! The location is amazing and there’s also a gym on site. I see major improvements happening and I’ve only been here for two months. Call Steve or Christian for friendly, professional information on how to get in here!:)

I’ve lived here since 2013 — I am very happy with the improvements. The building is very quiet. The new windows really help with keeping the temperature consistent. The parking is much better– with assigned spots. The cleanliness has greatly improved as well. The trash areas used to be nightmare– now they are clean and well maintained.
Steve the manager is very friendly and helpful– as well as the entire maintenance staff.

My fiancé and I moved here November of 2013 and I have to say there has been a dramatic good change here since then. Steve (the manager) who has been here for almost as long as we have has always been great and very helpful. Christian, the other manger is also great and very polite and also very helpful. They always answer my calls and make sure whatever we may need gets done. I see negative reviews about bugs and other things. Yes we HAD a bug problem maybe a year after living here due to filthy neighbors, but with fumigation and those neighbors moving out they’re gone. Asana At North Park is under new ownership now and they have turned this place around for the better in my opinion. We are very close to everything, which we love and yes Asana is in North Park territory, which I’m happy about. I definitely recommend Asana At North Park now with all the great improvements and remodeling.

Nope. We’re done here. Do yourself a favor and look up Solana Vista; same complex different name. I was shocked when I read that this complex had more than 1 star. I’ll start with some pros.
Pros: Management is extremely friendly and being close to North Park is the only reason I gave this complex a sympathy star
Cons: Over charged me for rent the VERY first month we lived here. Asked for a refund for TWO MONTHS before they said they hadn’t «written it down.» Then one of them proceeded to blame the manager. Let’s be real, I don’t care who’s fault it is I just want my money. This place is INFESTED with roaches. I’m not exaggerating, we literally can not flush our toilet without roaches circling down the drain. Also we have a giant mold crack in our bathroom. My husband and I have spoken to the management about this for over a month and nothing has been resolved. Needless to say, this is a lawsuit waiting to happen. I’m 20 weeks pregnant and I’ve expressed how I can’t be around infestations like this. Our lease is up next month and we’re moving on. Perfect place to live if you don’t value your life or you’re broke.
Changed to one star. The manager ignored my call, with my voicemail, never seem to stay around till 5:30 which is when they are off the clock, my apartment was «fumigated» but there are still roaches in my bathroom. They fixed my ceiling, but I was never told when someone would be entering my apartment. It all comes down to POOR COMMUNICATION. You can’t polish a turd. Please find somewhere else to live my husband and I can’t wait to move!
Steve: you fail time and time again to admit this place is a nightmare! I’m not even going to respond to you, the proof is in the pudding in all my videos! There is no amount of fumigation That will get rid of an infestation you Are being DELUSIONAL. Also, my husband is gone and Im 23 WEEKS PREGNANT. I cant lift my desk or anything AND you gave me a list for the third fumigation but none before! No one told me there was even a late fee because, again, there is POOR COMMUNICATION. Thanks for giving me your supervisors number. I suggest you stop giving me the run around and let me figure this out with someone with some authority.
By the way, Steve said the fumigator said my apartment «wasn’t that bad!» Ill make sure to post some videos of how I COULDN’T shower last night because roaches were swimming and dying in the tub water!
Last update: Moving out tomorrow THANK THE LORD! I’m sure management is terribly excited for me to leave as well. I just wanted to say the problem DID NOT subside. Steve said someone would come fumigate on Monday (⁹⁄₇ aka Labor day) I knew no one would come since it is a city recognized holiday. So again, poor communication with no notice of cancellation. After three fumigations I will admit there are less roaches, but still plenty of them! We threw away ¼th of our clothes since we could no longer donate them due to roaches nesting all over them. I told the receptionist three weeks ago I had another mold spot growing in my second bedroom and nothing was done about it. The roaches do enjoy the mold as a tasty snack. Unless you are desperate please don’t live here. I’ve lived in college dorm rooms more luxurious than this. My husband and I now shower on base since our tub is so backed up from roaches being swept into the drain. They don’t care if you’re pregnant. They don’t care if you’re military. They just reel you in and take your money.
Also, Steve said my post hurt his feelings about a month ago (ha) Please don’t live here that is beyond UNPROFESSIONAL

We moved here in December 2014 and I would have given this place two stars at the most at that time. Since then things have slowly but surely been improving. The management and maintenance staff work extremely hard to keep improving the property and are always available to help sort things out if there’s a problem. There were some weirdos when we moved in here that have since moved on. This place is in transition from fairly low end housing to a modern and decent apartment community. It’s a work in progress. Biggest pros of this place: on-​site management and a full maintenance staff, constantly improving conditions, a decent location, new renovstions, and a pet friendly, gay friendly, family friendly environment. Cons: the rent is high and is going up, the building retains heat like crazy, the parking spots are small, and there are still a few people who won’t clean up after themselves. We renewed our lease recently so the pros outweigh the cons.

Agree with the negative reviews. This place is priced to be in North park but is pretty much at the wrong side of the border. The roach infestation is out of hand but seems to be improving slightly. The «renovations» are a mix of some nice appliances but same old nasty cabinets, broken drawers that were just painted over. Every single person here has multiple dogs and the classless owners allow them to pee in the hallways, in the hallways! Parking spaces are too small with no guest parking. You could find a nicer place for the price. Gas/​Sewer/​Water are almost 80 bucks a month plus electricity and cable can go another 100. Add that on top of the rent and youre paying quite a lot of money for this dingy place.
READ THE NOT RECOMMENDED REVIEWS. Unilocal AND ASANA SEEM TO BE TRYING TO CENSOR ACTUAL USEFUL REVIEWS. DO NOT BE FOOLED.

On July 20^th the management of Asana at North Park decided to start an all day renovation of the elevator without giving notice to the residents that the elevator would not be working. This is yet ANOTHER example of how Asana at North Park says f*ck you to its residents but especially the elderly and those with disabilities who could not leave their apartments all day. Thanks Asana at North Park!

Short and simple.
This complex is not in North Park making rent prices ridiculous.
Expect extra roommates, cockroaches.
Lots of freeway noise.
Elevator doesn’t work properly.
Parking is horrible, the structure itself and the organization of it. Spots are really tight and management hasn’t figured out how to distribute the spots.
If something breaks don’t expect an immediate fix.
Steve doesn’t really know how to manage these apartments the only hope for this place is Christian.

I moved to Asana at North Park in May 2014 when it was known as Solana Vista Apartments. The office manager Steve was very welcoming and amazing to work with. When I moved in there was definitely a lot of room for opportunity in terms of the building and the neighbors. Things were consistently dirty due to neighbors just not caring or picking up after themselves. Then the flood came. Luckily for me I had somewhere to stay during the 3 weeks that it took to get my apartment and the building put back together again. Things were a huge mess. Steve worked hard to make sure that I got something back for the trouble and was not forced to pay the electric bill that got racked up due to the heaters they had to put in my place and run to dry everything out. The end result though is that they replaced all the flooring in my apartment and man did it make it feel like a completely new place!
I love all the upgrades that they are doing and the effort they are putting into it since the new investors took over. The got rid of the other office person who was not very friendly at all and hired Chris who is way more welcoming. The new paint choice is bright and fun like the area of North Park. The LED lights in the hall make it seem brighter and help you feel more safe. Slowly the bad neighbors are being weeded out and there are still more upgrades to come! Sometimes when apartments go through remodels they select cheap upgrades, but that is not the case with Asana. I have seen the upgrades in the model unit that is the office and let me tell you they really are a good quality and I would highly recommend living here! They will be adding a pool and upgrading the dog park for you dog lovers! I can honestly say that I have really watched this place blossom over the last year and look forward to watching it continue to get better and better. The only recommendation I could make for an improvement would be to upgrade the laundry machines so we don’t have to use quarters anymore though I do love the new paint and floors in the laundry room!
I really can’t say enough great things about Steve the office manager there. If you go in and talk with him, he will get things taken care of for you and he really is invested in making Asana the best community it can be. I’ve lived in a few places in San Diego that didn’t have friendly office staff or neighbors that were rude and always complaining and that is not the case here. Most people who live here are friendly and will say hello and if you are a dog owner like me will be happy to talk about your furry friends. No place is perfect but Asana definitely has more positives than negatives and is one of the places that I have been happier living at.

My sister and I have been living at Asana since January 2015 and we couldn’t be happier. The location is great and the staff is just phenomenal. Steve and Christian are nothing but kind and super professional. Every time I have a concern or simple question, my requests and questions are attended to in a timely manner.
When we first moved in we were advised that the property was going to be going through some upgrading and it certainly has. There is only so much property management can manage. For example, property management cannot manage trashy-​human behavior (littering, vandalizing elevators and walls, etc.), property management cannot control tenants who don’t pick up after their dog, property management cannot control that you are too lazy to use the stairs (c’mon it’s a 4 story building, if you are unable to climb a couple of stories of stairs, well then you are just another part of the many problems (ahem, obesity) of this country that property management is just unable to control), property management are not miracle/​magic makers they are people who manage our community and property.
Overall, I am very happy and very satisfied with the staff and that is including the maintenance crew who are always very friendly. Thank you Asana for making North Park our home !!

I have been a resident at this apartment building since March 2014. Thus, I have been living here since it was Solana Vista apartments and through the transition to Asana at North Park. I’m going to give you an honest review so you can make an informed decision about living here.
Under the previous ownership, things were pretty rough around here. That’s what happens when an investor doesn’t invest in their property. There was no money to provide for the property except for the bare essentials. Residents would even let their animals urinate and deficate in the hallways (much faster and much more often than any cleaning service could be expected to clean it up).
Those types of low life, inconsiderate residents have pretty much all been purged from the property as rents have understandably increased, and new investors starting pouring money into upgrades and renovations. Asana is completely different from Solana Vista, and the renovations and upgrades have been going on pretty much non-​stop since January. Fresh paint both inside and outside the building (I don’t agree with the teal trim but not a big deal), a small gym, all of the apartments have been wonderfully upgraded and renovated with new windows, carpets, and appliances. The laundry rooms are being upgraded, the landscaping is immaculate, and the cleaning company does a great job cleaning up after the last few inconsiderate residents that think it’s funny to trash the elevator or not pick up after their dogs.
The improvements will not stop there. Apparently the new investors are committed to spending a bunch of money to make this a really nice place to live. If you want to get in early and enjoy all of the improvements to come, now is the time! The managers Steve and Christian are incredibly kind and helpful. They are always there to help out in a jam.
One of the things I love most about my apartment is that it’s one of the quietest places I have ever lived. I live on the side facing away from the freeway, and that has a huge affect on the amount of noise you experience, but all my neighbors are super quiet and considerate. Anytime I call the maintenence to fix something they are always there to fix it right away. Another pro: location! You are so close to all the bars and clubs in North Park. You can walk there! Don’t drink and drive! Those are all the great things about this place, now let me give you some cons.
I think it’s just my apartment and the apartment next to mine, but we occasionally smell sewer gas that comes and goes, and sometimes when I think I’m not smelling anything a friend will come over and say they notice it. Not good when I have company over, and no one has ever been able to fix this for me. I think it has something to do with the old pipes in the building and without doing some major plumbing and changing out some pipes it will never go away. I also don’t have pets, and while I love animals, I don’t love smelling their pee by the mailbox, sidewalk, or stepping over dog shit in the grass. Again, this is on the owners and can not be blamed on the caretakers. They shouldn’t have to clean up other people’s dog shit. My last complaint is the shower. It will go from the temperature that I want and change to scalding, burn your skin off hot with no warning, over and over again. This is also a problem that has never been fixed since the time I moved in. Might be another infrastructure problem.
Overall, this is a well managed, well located, great value property that is improving every day. I recommend you at least come take a look before you pass judgment. Thanks for checking out my review!

Please do yourself a favor and look up Solana vista apartment homes here on Unilocal,they are the same building just different name !! Nothing has changed ! all they have done is paint the outside, but the inside is rotting. Before I moving I had complained to them about mold in my unit nothing was done. I would call almost every day and they never took care of it. The parking is horrendous be prepared to get home late and have someone parked in your rserved spot or your car damaged !!!

I had an appointment to see a 2 bedroom apartment with Christian today. I cannot believe the level of customer service he provided me with. So many of these other apartments can be so shady. Not this place. He helped me and my partner find the perfect unit. The paint was absolutely gorgeous. The kitchen area is perfect. I cannot wait to sign my lease. I look forward to living here for many years.

I called and made an appointment for a community tour and apartment viewing for a Sunday afternoon. After all, the website states that they can give tours on Sundays, but by appointment only. I spoke to Christian to set the appointment, who said that 12:30 would work for him, especially since he was giving another tour at 12.
I showed up on time, and buzzed the front desk when I arrived. No one was in the office. I called 3 times, just to be sure, and of course I got to voicemail every time.
Kind of a bummer, I was very interested to see the place. If they blow off potential new tenants, it’s kind of hard to believe they wouldn’t blow you off when you’re living there.

What to say? First and foremost I’m moved into Asana in December 2014. I had the pleasure of meeting with the manager Steve who gave me a tour of the complex. He ensured me that I would enjoy living here because of the upgrades they’re doing in order to update it. And he has kept his word on these upgrades. Slowly but surely it’s happening and I couldn’t be happier. The place looks amazing and they’re only starting.
Secondly, anytime there is any issues the staff is incredibly quick to respond and actually fix the situation. They get busy from time to time with the amount of people’s request, but they are good on giving you feedback as to when things will get done.
Lastly, my only regret is that I didn’t get a bigger unit, but patience is a virtue and I can’t wait to move into a renovated unit once it’s available.