Arti Limousine

DON“T DO IT!!! They are back handed dealers! It was a few weeks before our wedding and our best man told us he could get us a deal on our limo because he works downtown and has a lot of contacts in the industry. He booked our limo for us through Epic Limo, but our limo actually came from Arti Limo WTF!!! Not all of the air conditioning vents in the back worked, so I’m sitting in my wedding dress melting on a hot June afternoon cursing the limo company from the back seat. The driver was not very friendly. We were told that if we needed anything to pick up the phone in the back and it would connect us with the driver… every time we did it got us nowhere! We would bang on the privacy glass to get his attention cause thats all that worked.
He took the wrong exit on the freeway and then delivered us to the WRONG navy base!!! We were actually 10 minutes late to our own wedding because he followed his GPS instead of the directions we were giving him. We told him he was going the wrong way and he actually said, «I have a GPS, I know where I’m going»!
I emailed the company after we got back from our honeymoon and the owner was really nice about it and said he would investigate the matter and get back to me… he never did.

DO NOT WASTE YOUR TIME OR MONEY. My rating is actually ZERO stars, but it’s not an option on this site. I got a quote for a brewery tour. I asked how far in advance I needed to make the deposit in order to guarantee the reservation. Answer was 3 days. So 3 days in advance I request to make my deposit and they tell me they are fully booked! Wait, WHAT? I have 15 people that have been planning for this for weeks. Now I have to scramble to find another provider because this company is shady and broke their contract. I only went with Arti because the first 4 places I called weeks ago were already booked. I wish I had read the Unilocal reviews before relying on this completely unreliable sham of a company. Arti you should be ashamed of yourselves. Thank you Arti for completely screwing me over.
DO NOT TRUST.
NOTE: they also go by the name of Epic Transportation LLC.

Thank you to the other Unilocalers!!! This is my first review as this is not something that I typically do however I am beyond frustrated with Arti and think others should beware!!! I bought a coupon on Living Social and made a reservation online noting my coupon, I received a confirmation and called later that day to confirm my reservation and to make sure that they were aware of my coupon and I was told that everything was great. In the excitement of our planned day I found myself looking online at reviews of the places that we had planned on attending, randomly I decided to look up the reviews of Arti, to my surprise they were not good… The reviews made me paranoid, I called Arti two days before my scheudled pick up to ensure that everything would go as planned, it was then that I was told that my coupon was not available to use on the weekends, I explained that I was looking at my coupon and there were no limitations noted on the coupon, they then placed me on hold and came back with the response that the limo was overbooked and I was not able to use it on my scheduled day??? Sounds like a scam to me!!! I would highly recommend that you stay away from them!

For $ 300, I got a Chrysler 300 limo for 3 hours, with 1 stop before the final destination. Just get it all in writing or in an email, so you don’t get surprised for not taking into account some fees. You can ask for a better price too, and they will give you a competitive offer.
Limo did show up 15 minutes late, but I had expected that and planned for it, so it didn’t really stress us out. Limo was clean and AC was on, no melting makeup on the way to the church (wedding).
Driver was courteous and friendly. Other than being late, I had no issues with them.

they suck! i had some groupon coupons and they didnt want to honor the coupons the way they said they would, they told me i would have to pay an extra fee for weekends, go with someone else!

Used them for a bachelorette party with a Living Social coupon I bought. They were very nice about making reservations but the actual limo service was awful.
The limo showed up 45 min. late. The driver was supposed to call me when he was close to our pick-​up. I got no call and one of my friends just happened to look outside to see the limo waiting there. Once we were outside he didn’t greet us and was busy talking on the phone. One of my friends tried to open the limo door to wait inside and he rudely took the door from her hand and slammed it shut so she couldn’t get in. Once he was finally done with the phone conversation he began to chew me out. He literally yelled at me asking why I didn’t pick up my phone. «What? You don’t return calls? What’s your problem?» he yelled. My phone never rang. He must have been dialing the wrong number but refused to believe me.
Once we were finally inside and we could put the privacy window up things were better. The Living Social coupon I bought was for 3 consecutive hours. One hour into the limo ride we come to a halt in front of our drop off point. We sat there for 15 min. thinking we would start driving around again. Nope. Apparently he thought our time was up. We had him drive us around the block one more time & finally drop us off at our destination. Total ride time: 1 ½ hours. We cut the ride short because we were so fed up with the driver’s attitude.
In summary: Late. Rude. Disorganized. DO NOT USE THIS COMPANY.

TERRIBLE, RUDE, SHADY, HIDDEN CHARGES… DO NOT USE THIS LIMO COMPANY.
And why is this limo company listed twice on Unilocal?I love how all of the REAL reviews give this place 1 star and then there’s one review that is 5 stars from a person that has no friends on Unilocal.Interesting… Goes along with how this company works…
Here’s my review from the other listing…
I too fell into the trap of the LivingSocial deal and decided to book Arti limo. They quoted me a price, I get a confirmation that was $ 20 higher with some hidden fuel charges which was provided conveniently AFTER our limo service, how nice.
Our limo showed up super early. I asked the driver if we can have an extra 30 minutes to get ready. He said no problem you won’t be charged. I get my bill and they charged us for an extra hour. I called the company back the next day and they would not refund the hour saying it was my fault and I «should have known better». Really? Your employee says I will not get charged and you go ahead and charge me anyway? Wow for $ 70 they’re willing to lose a customer. I had them booked for my upcoming wedding and cancelled that as well. The person I spoke with was EXTREMELY unprofessional and insulting, his name was Josh.
I’m extremely disappointed in this Limo company and their general manager, Josh. Absolutely terrible business do not use them.

This is the worst limo service I have ever worked with! DO NOT USE THIS COMPANY!
I wish I would have read the reviews on this company before I relied on them. They are disrespectful and do not care at all about the customer experience or satisfaction.
Like the other review, I too had a Living Social deal. My fiancé and I both had limos reserved with confirmation numbers for our wedding day. One limo showed up without AC and the other was a no-​show with NO explanation OR apology from Arti. The only limo that did arrive ended up getting in an accident, delaying our wedding by an hour and they attempted to charge us extra for the replacement limo they sent for the last trip of the day due to all of the issues they caused. We used the melting ice in the back of the limo to keep our skin cool because of the lack of AC.
With all of the issues reported to management they still are unable to apologize. If you want relaxing, professional, reliable service GO WITH ANY OTHER LIMO SERVICE AVAILABLE! This is the worst service company I have ever dealt with. Save yourself time, money and stress. This company is plain awful! Learn from my experience. Save yourself!

I got a Living Social deal to Arti Limo (Like a Groupon)
I called the number given on the deal and was told to call his reservation agent instead. So– I did that, asked if the date and time was available. She said it was, but she then told me that it would be easiest to complete the reservation if I emailed her the details along with the Living Social deal and she’d get back to me after that. So I immediately got the information together and sent it to her. I didn’t hear anything for several hours so I emailed again asking for confirmation that she received my email. She said she did and that she’d be entering the reservation and she’d get back to me with the confirmation number, etc. She never got back to me, but I thought it was on because she never contacted me to say any different and I know she got the information and she had told me that there was a limo available. The time comes up and no limo. I call the original number again and I’m asked for the confirmation number. He said there was no reservation and no confirmation number and he was booked out. I asked what we were going to do about it and he said he’d call around. A half an hour later, with my friends and I sitting there waiting, I call back and he says he hasn’t found anything. He said he’d look into what happened and get back to me on Monday. It is now Tuesday evening. No word. After he said that I also emailed the reservation agent and asked her about it. No word from her either.
What did I need to do? Hold their hands and help them enter in the information? I called twice, emailed twice BEFORE the reservation time. How hard is it to make a reservation? Or is it only hard when you’ve already paid and you are using a deal? And to not get back to me afterward– especially when you’ve said you would? Disgraceful.
So– I never went anywhere with the limo, but after reading the other reviews where the people were yelled at and treated with disrespect– I’m glad.

By far the worst limo transportation service I have ever used or experienced solely based on the driver. Here is why:
1. The limo driver (named «RJ») got lost driving from Fashion Valley to Downtown. What is typically a 15 minute drive took an hour.
2. The driver did not follow directions we gave him to Cricket/​Coors and put us in traffic on our way to the concert, which made us late and we ended up missing the opening act.
3. The driver did not want to park in limo/​reserved parking at the concert and offered to «drop us off» instead. For those of you who have taken limos to Cricket/​Coors you know that is not the regular drill. RJ then ordered us to collect an extra $ 40 to park in the proper place.
4. The driver refused to leave the parking lot at the end of the concert until the traffic had died down. We sat in the parking lot for over an hour.
Here’s the worst part…
Upon arrival at the original pick up location I bolted from the limo to get my boyfriend’s truck (who had been waiting for me for over ½ an hour because it took us so long to get home). The driver literally chased me down, pounded on the window of my boyfriend’s truck and told me to «Get out and help clean up the limousine» as if I, personally, had done something offensive (which was not the case, by the way.) He would not leave me alone, so I got out of the car, walked over to the limo and picked out 2 red cups to throw away. While I was doing that, the driver was yelling at a friend of mine telling her to «keep her ‘f-​ing’ mouth shut». It was all just such a mess. I wound up leaving at that point, because the situation was just so ridiculous.
Honestly, I was appalled with the behavior of this man and would never recommend this company to anyone. Our night was shrouded in negativity from the get-​go because this driver was so unprofessional and maybe a bit psychotic. (I’m not a professional and therefore unable to officially diagnose the man, but anyone who witnessed his behavior that night would probably agree with me.)
Don’t use this company. If you do… be prepared to be yelled at, harassed and be late for the event you’re heading to.

This company was 2 hours late to my son’s prom. They did not stock the limo with anything, not even water. They lied to me and told me there was a Sig Alert on the 15 fwy that shut the freeway down and they had to be diverted to the 5 fwy which is what caused the delay. I contacted CHP dispatch and they reviewed the history for the entire day on the 15 fwy and said there were no Sig Alerts at all. They refused to credit me any time and were rude about it at that (Josh). Now I am filing complaints with the BBB and my credit card company and my next stop will be to the business licensing agency because of the way they mishandled minors and never notified ME, the responsible adult of any delay, change of route or offer to extend service. I found out the next day! A violation of law on top of everything else. What a terrible shady dishonest company!

Delightful Experience
I had a group of 9 people for a Limo Ride to Temecula. Arti Limo gave me great advice on the size limo that i should reserve, along with recommendations on wineries that we should visit. They kept on schedule, and within budget. I was thrilled to see ice, water, ipod hook ups, cd player and dvd player as well.
It was raining out, and our driver delivered us to the doorstep, and even had an umbrella open to shield us from the rain. Top notch, and professional, all the way!