Ambient Heating & Air Conditioning

I enjoyed working with this company and its owner, Reb Bustani. This summer, Reb evaluated my current HVAC system, which is old, has an undersized AC, has undersized ducts (originally designed for heat, not cool air), and is poorly located (creating very long runs between the components). However, rather than push me to install a whole new system (which I definitely need at some point), he suggested a much cheaper alternative to get me through the summer — a whole house fan.
Reb walked me through the various options and guided me to do some online research. After a few weeks, I was ready to move forward with the whole house fan. However, in less than a week I would leaving town for several weeks. Thus, Reb graciously scheduled me for that week, helped me secure the best price on the unit, and then worked diligently (and even on a Sunday) so that the project could be completed before my trip. The whole house fan (a Quiet Cool Stealth Pro 3.3) has been a great solution — not only as a cheaper (and at times more effective) alternative to running our AC but also as a very efficient method of quickly cycling the air in the house (which helps with allergies, etc.). Once I’m ready to replace my existing system, I will be calling this company.

We don’t understand why Unilocal currently shows a rating of 1-​star, when there are seven other glowing reviews. We were extremely pleased with Mr. Bustani’s work, responsiveness, honest evaluation, timeliness, and professionalism. He successfully replaced our entire central air conditioning system, including line sets, and left everything spotless when he was done. He is one of the best contractors we have worked with and highly recommend him.

I had an old furnace and central air conditioning unit replaced with all the duct work in a big house with a tight crawl space. I was happy with the work and would recommend to others.

I called Ambient Heating and Air Conditioning late on a Friday evening, thinking that I was not going to get an answer. A very friendly technician answered and I told him the issues I was having with my air conditioner. I was having a party the following day and a heat wave was well on its way. I was worried when he said he could swing by and take a look at it because of the last minute appointment and the time of day, I was sure it would cost a lot. He was very nice and assured me that I should not worry about that, that there was a free estimate. I could not believe that I could get some one to my house on such late notice, and that I would receive a free estimate. When he did come, he found out that the breaker was tripped. He was nice enough to reset the breaker, at no cost! After that everything was working well and I had no problems. This company is not only honest, but caring. It is not common to find people who will go out of their way to help others, especially at no cost. I highly recommend this company to anyone who needs any heating or air conditioning repair.

Avoid this contractor like the plague! I called him to find a leak in my home air conditioning unit. He pressurized the system, used a little spray bottle on the condenser, and then determined that the leak was inside the line set. He billed me $ 75 and wrote an estimate for $ 800 to fix leaky lines. I called two other licensed contractors who immediately found multiple leaks in the condenser coil. When I told them about this guy and what he did, they said he was trying to scam me and to ask for my money back. When I called him to ask for a refund, he argued and refused. When I told him I would contact the BBB, he basically laughed at me and said he would counter-​sue me. I sent him a letter and he responded in kind, demanding that I stop harassing him. Never, ever do business with this company — they will waste your time and not work with you to fix anything. But they WILL take your money!