After Dark Ghost Tours

DON’T BOOK WITH THIS TOUR COMPANY! I bought a deal off of LivingSocial, arrived early at the appointed meeting place (as did 8 other people), and they no-​showed. I tried to call them (not only when they no-​showed, but earlier in the week as well) and all I got was the answering machine. Also tried to reach them via email and Unilocal message, but no response. I’ve asked for a refund from LivingSocial which hasn’t gone through yet, and it looks like my money is gone for good.

Just canceled my groupon for this. I have sent 4 emails to reserve a tour for 4(about 1.5 weeks in advance) and have not gotten response in 3 weeks. Very unprofessional and very disappointed. I was looking forward to this but now I will take my business elsewhere. Worst customer service and thankfully groupon is looking into this merchant.

I bought the on Groupon and my tour was cancelled the day of. After I rescheduled it, they cancelled it again. I have tried contacting the company and I have not heard back. I would not suggest purchasing a Groupon, clearly this is a scam.

Very disappointed ! This is a scam! Don’t get the groupon! Have not heard from them! Hopefully I will get a refund!

What an unprofessional staff you’ve got. Made reservations for three dates in early August and still our group of 5 – 6 people had not received any sort of confirmation on the dates, nor heard from you. We have already contacted groupon about a refund. Wish I could crash the next tour for the hell of it.

I saw a deal on Groupon to this tour and at the time I thought it looked awesome. I do not live in San Diego, but my cousin lives there and I was going to visit with my brother. I planned this trip a month in advance and booked my time for Saturday August 22^nd. I got a confirmation email and then 5 days prior to the day I even got a reminder email. We arrived 30 minutes before the scheduled time and proceeded to wait. When the time got closer to 8pm we noticed other people also waiting. In the end no one from the tour group showed up. I tried calling and sent an email and have yet to hear a response back. I am sorely disappointed because I was looking forward to the tour.
I would be willing to change my review if I heard back and had the situation rectified, but it has been 1 week and no response yet.

I bought a Groupon and followed the steps to register online and picked 3 ghost tour dates (1^st, 2^nd, 3^rd choice). When the first date approached, I realized I never received a confirmation so I sent two emails and never heard back. After a week and my 1^st choice date passed, I contacted Groupon to help me get a hold of the business since no number is listed. I was informed the Tour would contact me within 3days. I heard nothing so I informed Groupon again and they reached out to the company. I should have heard back to confirm the second date but I didn’t. If it’s hard to confirm the date and location of this tour, it is not only bad for business but horrible customer service. I wouldn’t recommend this place. Good news is Groupon response within a day and makes every effort possible to encourage businesses to follow through. Groupon credited my account.

I purchased two tickets via Living Social for the After Dark Ghost Tour in Balboa Park. Scheduling the tour was very easy and I received a confirmation email a few days prior confirming my Saturday night tour. The night of the tour we arrived 15 minutes prior to the scheduled 8pm start time. After waiting until 8:30pm and calling the tour group phone number, we left, along with about 14 other people that were there for the tour. Since then, I have emailed the company 3 times and called 3 times with no response.
This is very disappointing. I do not recommend purchasing tickets from this company. I will be contacting Living Social to inquire about a refund, since the company is not contacting me.

Was looking forward to this tour in one of my favorite places. Sounded like a great and fun excuse to see the park and unexplored spaces at night. I found their customer service, chat and ability to reschedule helpful, and satisfactory. I even received a confirmation email a few days ahead of our tour. However, I called and emailed day of tour to try and clarify confusing meeting directions and no response. Got there early and found others in group confused about where to meet too but we at least were together and on lookout for our guide in other possible locations as well. After ½ hour and additional calls to the company — guide was a no — show. It’s noon the next day and still no acknowledgement from the company that the tour guide never showed. Willing to adjust my review if there’s some plausible explanation if and when I ever hear from this company.
On plus side — did do a little exploring on our own of Balboa Park at night which is beautiful with all the lights.

I bought a groupon last week for this tour and reserved for 9 pm. I originally wanted to change the tour day for next weekend so I tried calling every day for 3 days to change the reservation date (72 hours for cancelation) and NO ONE picked up the phone or even replied back to my email. I finally decided to come to the original day I had reserved for since I wasn’t able to get a hold of them. I got the confirmation email from Bridget couple hours before the tour and followed the directions and went to the location where we were suppose to meet. I arrived 30 minutes early and waited 15 minutes after the meeting time and no one showed up. I’m very disappointed and will be getting a refund (if anyone even picks up the phone or emails me back) and try to get a tour somewhere else. Wasted my time!!!

I bought this Groupon and decided to take the tour with my mom. We are San Diego natives and have been on three other ghost tours in San Diego. This tour, however, was by far the worst. To begin with, there was a festival happening at the Organ Pavilion so we had to take the tour «backwards». Our guide was not very knowledgeable and most of the tour was general history of Balboa Park but some was incorrect! The only part of the tour that would even hint it was a ghost tour was when we were taken down into a garden where there were said to have been spirits. We were given divining rods and time to walk around to explore. I would not recommend this tour to anyone looking for a ghost tour in San Diego.

I had to contact this business for some info & the customer service was first class all the way! She responded to my e mail almost immediately. She offered to honor my living social deal even though I wasn’t sure if it had expired! So nice & helpful! Thank you!

Fun tour of Beautiful Balboa Park lit up at night. The guide was knowledgeable and friendly

I went on this tour on a Saturday night. I’m not from San Diego so I was a little lost where to meet up. But luckily I found someone and they helped me get to my location. This tour was fun and informative. I learned a lot about the past of Balboa park and what could be haunting it. We weren’t not ghost hunting but it was for entertainment. It all went well and I definitely enjoyed it. It was also really awesome exploring Balboa park at night. I also bought my tour ticket off from Groupon for 1 person. It was a good deal.

We loved the tour and the guide. She had good information and I have a couple of interesting «ghosts» in my photos!

Sara was our «ghostess» last night and she entertained us and also taught some of us in the group new things about Balboa Park. It’s a fascinating tour and the hour and a half went by quickly.

I found out about this via Groupon and purchased tickets earlier today intending to use the groupon deal for later tonight. Apparently, the tour company is not prepared for or doesn’t accept last minute bookings. The website says tours may or may not be held on Fridays. We tried to make our reservation a few hours prior to the tour start time of 8 PM, hoping they would be available to give us a tour. After getting our tickets, I put in a request and didn’t hear back. We clicked on the «live chat» link on their website and sent a message asking if we were meeting for a tour. No one replied. Then we checked the calendar. The calendar seemed a bit confusing to us. We understood the grey boxes on the calendar to mean «no tour that night» and the boxes on the calendar that were shaded green indicated to us that tours were going on that day. For Friday the 15^th, the box was not green nor grey.
I was really wanting to do this and hoped someone would be there or reply back to our request. We went to the start location listed on the website and waited until 8:10. There was no sign of anyone wanting to give us a tour so we left. We are only here for 1 night and wanted to do this but I guess it didn’t work out.
I think that better way for them to set up the tours is to provide the meetup information in a conformation email so that you are sure that they know you’ll be there since you wouldn’t know where to meet until you’ve made your reservation and they’ve replied with the details you’d need. Another suggestion I have is to actually have someone manning the live chat feature, so that you could quickly get in touch with someone should you have a question or last minute request. What is the point of the live chat if no one is on the other end to respond? It would also be nice if there was a sandwhich board sign indicating that yes, you were indeed at the correct start location and whether or not a tour was actually happening that night.
It’s too bad me were a bit late in booking this because looks like others had fun. Hopefully we’ll get another chance to visit this area and try the ghost tour again.

This was such a wonderful and educational tour. I feel like I learned so much about Balboa Park. I like the idea that we were paying respect and learning the story of real people and not «ghost hunting». Sara was an excellent tour guide she was very knowledgeable. I highly recommend this tour for anyone interested and open minded to the idea of supernatural energy/​spirits/​orbs. I also would recommend this tour for those that love San Diego and want to learn about the history of Balboa Park. Very interesting and worth every penny spent. Thank you!

Super fun! Our guide was great at telling stories and sharing interesting facts about the park. Dog friendly too (with advanced notice)

Found this fun tour on Amazon local. They had an offer for $ 19 for two people. The website said to meet at 2280 Pan American Rd E, and if you follow directions… You end up in the middle of the grass. Everyone on our tour met in front of the House of Iran (just left of the spot in the grass).
Our tour guide Sarah was great! She was very knowledgeable and funny. She really seems to enjoy her job (who wouldn’t, getting to wander San Diego talking to all kinds of people!).
The tour it’s self was fun. I have never been on a ghost tour so this being my first was good. Very basic, easy walking, not to scary, good info about the park and the city.
Tip: Caution with the dowsing rods! My girlfriend and I were asking all kinds of questions and it was really creepy they way they move with each question!