A+ Furniture Assembly Services

A+ put together one of those Costco play sets and they did an impeccable job! They installed it on a Friday and we realized we wanted it to moved a little over to the right and they came right back out on Sunday to move it, no problem. They also told us they noticed two parts should be replaced and told us how to sign up for a warranty to order the new parts. Also, they said they will do maintenance on it at 3, 6, and 9 months. What more could we ask for? Such great customer service! I highly recommend them.

Billy is first of all very kind, very experienced and very professional. He pays attention to detail and asks great questions. He and his co-​worker put together four complex furniture pieces in two hours’ time.
He is incredibly fast and tidy, he guarantees his work for a year (if something goes wrong he’ll return and fix it under his warrantee), and he is scrupulous about documentation (via PayPal receipts). What a gem!!!
Highly recommended. A+++

I would suggest not hiring these guys. I had an appointment to finish my IKEA kitchen installation and they started on it. We realized we needed more materials and they had another appointment to get to that day so we scheduled a second appointment for them to come back and finish the job. We paid for half the work. They never showed up for the second appointment. I called all day and left messages. If something came up I just wish they could have had the courtesy to call. We waited around and eventually started working on it ourselves. I really wanted them to get it done since they are knowledgeable, but I am very upset that the job wasn’t finished and now I’m back to step 1 trying to find someone else to help me finish this.
Edit:
Changing this to a 1 star. After 2 days, I called from a different number and he answered. He had no idea what I was talking about. Apparently he completely forgot about me. I decided to give him another chance and rescheduled him to come back today. Once again, no call and no show. I tried calling him over and over with no answer. He is very frustrating to work with and I’m completely disappointed.

I got Billy’s info from my brother in law whom has used him before. I called Billy and left him a message and he called me right back. We discussed what needed to be installed (Spaulding basketball hoop and Lifetime storage shed) and he gave me an estimate and we set up a meeting for that weekend. He was very prompt and communicated very well. He arrived with Stan and they were very friendly and efficient. I would highly recommend them to anyone looking to assemble something that is detail oriented and time consuming. Billy was great and I was thankful I was able to use him to help with those assembly matters.

Never called back despite multiple attempts to reach including voicemails. Must not need the business.

My review was not slander it was factual. I felt bad leaving you a bad review but I think people have the right to know the character of people they do business with. It also amazed that you threatened to call the Police on me because you have an issue with the review I left you. A better response would have been to contact me and explain your disappearing act and why we never heard of you again after you were paid. Remember that integrity is #1 when doing business. I wish you well and I hope this review makes you think about your future actions.

Billy is great! Even though I had read a few of the 1 star reviews, I was in a bind & thought I’d give him a chance-​SO glad I did! I had him out to initially assemble 1 bathroom cabinet & ended up having him also assemble an IKEA piece (IKEA is great but, the thought of putting together any of their products is a migraine waiting to happen!!). Billy is very professional, he quoted me an estimate & charged me the estimate quote. He was running a little late & text me to let me know. Billy doesn’t leave you guessing & is true to his word. I was surprised with how quickly he assembled the IKEA stuff, it’s obvious he knows what he’s doing! Since my original call to him, I’ve since had him back 2 more times to assemble some more items (entertainment center from Sears & an IKEA desk). His prices are reasonable! It’s so refreshing to know there’s someone out there who knows what customer service & professionalism is. I will be referring him & calling him again!

We had a great experience with this company and would definitely repeat. Billy and his crew were quick, efficient, friendly and ON TIME and ON BUDGET which was awesome. They assembled an Allen+Roth gazebo and its turned out awesome. We would definitely repeat and use them again.

Came and finished 50% of the job. Said he was going to come back and finish the job. Never showed up when he was suppose to. Thank god we only paid him half not like the other people on here leaving him negative reviews. After many calls and text messages he said he was going to show up Sunday at 8am. Never showed up. Never picks up the phone or answers texts. Very poor communication. I would NOT recommend this guy! He knows what he is doing so if you do use him, make sure not to pay him ANYTHING (not even half) until he is done or don’t let him come back to finish because he is NOT coming back.

So like I said, I have used this guy in the past and was super happy. I had him scheduled to come by today at 10:00 am. I called the phone number several times and never got in touch with someone. I had worked really hard to have both desks completely emptied. Everything in my office is in boxes. I shut down my office and phones today and THEY NEVER SHOWED UP. No phone call to say they weren’t coming and none of my 6 calls today were returned. So now I have my office torn apart and my furniture is still there waiting to be reconfigured. COMPLETE WASTE OF A DAY WAITING FOR THEM!!! If I could give 0 stars I would. Never again will I use them!!!

I hate to do this, but the whole point of aggregated reviews is to give an accurate picture of a business. So here’s my aggravated review. I hired A+ Furniture Assembly for a very important client and was working with a Saturday 12 pm deadline. I was reassured that A+ could put together «a whole condo in 4 hours», so the IKEA furniture I needed assembled in a short time would be no problem.
They were scheduled to come Saturday at 8 am.
They cancelled Saturday at 7:45 am.
Apparently, there had been overnight medical difficulties preventing them from coming, which I completely understand and sympathize with. However, 15 minutes notice is not an appropriate amount of time for canceling. I spent the next two hours trying to get someone to come out at the last minute on a Saturday, and I had to tell my client that he literally could not come home because we weren’t finished.
I was able to contact Delmar at Quality Assembly who literally rearranged his schedule and saved the day. I’m sure the positive reviews for A+ have merit, but please review the one-​star reviews and see if some of the pitfalls that have been reported are ones you can live with. Because I wish I had done that.

Billy and his team are super professional. They went above and beyond to help us get our boutique ready to open. They arrived on time and stayed until the job was finished. They were also very neat and clean. I would highly recommend them for household and retail installation work.

Called Billy and he was available the next day. Kyle and Billy showed up on time, knocked out the IKEA furniture in a couple hours, and took all the boxes with them. Easy to deal with, did nice work. Will use this company again.

Really, this is probably the best experience I could have asked for! I ordered a Wall Bed (murphy bed) from Costco. I made an appointment with him through Unilocal messages. He called to confirm. They were on time and did a GREAT Job at a very fair price. There was an incorrect part that needed replacing and they came back when it arrived and installed it at no additional cost. Really great guys, I highly recommend them!!!

We’ve used their services twice and are VERY PLEASED with their service. The first job was to assemble a casual dining set we bought from Costco online. The second was a Lifetime swing set, also from Costco.
Billy and his crew were professional, punctual and polite. They did as promised i.e. assembled, and cleaned up after themselves (including the packaging the products came in). The swing set came in several boxes, packed on a wooded crate. Billy had to come back the following week to pick up the crate, which he did promptly and efficiently.
Their services are reasonably priced. Saved us time, headaches and cussing. Thinking of using them again… this time to disassemble a shed and replace with a new one.
Good luck with your project!

Billy came out and did the 90% work but did not finish. My wife made the mistake to pay him in full and needless to say, he never came back to finish his work.
Still doors are not installed and the corner cabinet does not open/​close the way it should.
I called him and we scheduled an appointment, he never showed up, cell went right to voice mail and he never called back.
Be aware!

I moved back to SD and bought some stuff from IKEA that I did not feel like spending my entire day off figuring out how to put together. I found these guys on Unilocal and gave him a call. We set up a next day appointment at 7:30am and asked him to please please let me know if for some reason he has to cancel, as I was weary timeliness because of some of the reviews.
At 7:29 I could hear a voice outside and at 7:30, no joke, knock on the door.
Once in my apartment he put three pieces of furniture together in 1:45 hours, and gave me a 10% discount for being a reservist in the military because he noticed my uniforms… I didn’t even have to ask.
They packaged up all the trash, put the pieces where they belonged, and took off.
There is no reason to not give them five stars based off my experience.

I’ve used Billy’s services twice now and will again in the future. We emailed back and forth and he promptly replied. He was on time and they are good and efficient at what they do! Definitely worth hiring their services vs spending 8+ hours yourself trying to assemble something. He is easy to talk and not pushy either.

No show despite text messages that he was on his way. I was very disappointed and surprised because of the positive Unilocal rating.

Had an appointment with Billy for some patio furniture assembly set up for 10am this morning. No show. No call. If I hear from him I will update appropriately but my biggest pet peeve is not being on time and not even calling.
Almost 1pm. No call. No show. We have people coming over tomorrow. Had I known how unreliable A+ assembly would be I would have started on them myself the other day when I made the appointment. Can only surmise that friends and family wrote all of these glowing reviews.
Still nothing at 4:30. Beyond rude.
Wanted to update this to add that I did eventually hear from someone at A+. Billy was in the hospital with food poisoning and they gave him bad antiobiotics which made him sick (who gives antibiotics for food poisoning?) and no one could call his customers because he dropped his cell phone in the toilet and no one else had access to any of his info.
… umm. okay, riiiiiiiiiiiiiiight. I would have had more respect had you told me that you just went ahead and took a bigger job to make more money. or used something more believable like «my dog ate my homework».