Sc Rentals

The price was lower than I expected and when I showed up right as they were closing, they opened back up so I could pick up the chairs I rented. The staff really saved my bacon, especially as I wasn’t aware they closed at 4pm on a Monday. Thanks!

I have used SC Rentals twice now and they are awesome. They have great availability of product, they delivered right on time for my wedding, and the ladies in the office are amazing. They were also very accommodating with regrads to returning rented furniture and heatlamps.

Scheduling a delivery time? Don’t bother they will just leave rentals on your front door at any time they feel like. And when you try to discuss this with the unprofessional, clearly classless manager they have running this business she will proceed to insult and belittle you for having a simple expectation of a business transaction. Do yourself a favor and spend a little extra cash to save yourself the trouble of having to deal with these rude people.

I’ve thrown many party’s and Sc Rentals has always been easy and efficient to work with. The prices are HANDS DOWN the best and the rentals always come in good condition AND on time. The staff is friendly and patient which makes the process an even better experience. Theres many options to choose from depending on your theme and budget, I highly recommend this place!

You better be sure that you know exactly what you want. They do not allow changes or cancellations and you should expect to be treated poorly as they act as if they are doing you a favor to place an order with them and take your money. PLEASE TAKE MY MONEY…“well, OK, but only if we can treat you like poop”. If you need to cancel something, forget about it. Once it comes out of your mouth, they will charge your card, immediately, no matter how far in advance your event is taking place and if you need to cancel for whatever reason, forget about it. They have no cancelation policy because they do not allow cancellations, ever. No refunds for late or poor service or ugly chairs, stained napkins, etc… No apologies, either. They do not care and if you complain they will scream at you, call you names and ultimately hang up on you. I have no idea how they stay in business. The girl that answers the phone and takes your order is just rude and her boss is really mean so don’t bother asking for the manager/​owner… she’ll just rip into you until you cry. She will literally scream at you. I have never been treated like that, ever. Not even by old boyfriends after finding out that I cheated on them. They are not professional or kind. The chairs are ancient, outdated and extremely overpriced. Beware!

Terrible service, chairs «for bbq» means rusted, bent, with paint on them. Was given torn umbrella.

We were beyond disappointed with SC Rentals for our daughter’s wedding. They are dishonest and will not do what they promise. The dance floor was not installed properly and we were not able to use it because it came apart. Our wedding guests had to move the dance floor out of the way and we had to dance on the grass. They left without doing the setup they promised. Also they did not deliver the glassware and had to be called numerous times and showed up one hour before the wedding with the glassware. I will never use them or ever recommend them. Strongly urge everyone to rent someplace else. If I had it to do over again I would pay double and have a reputable company provide the rentals. The owner as well as the staff are rude and extremely unprofessional. Following the wedding we asked to have the dance floor rental money reimbursed since we could not use it and they refused to compensate for their incompetence. Horrible experience and not worth a rating unless it were 10 negative stars! Do yourself a favor and go someplace else.

I’ve used SC Rentals for all of my partys for years. They tell you right away, on the phone, that there are NO REFUNDS. You can cancel your order, but you will NOT be refunded. So, don’t order from them if you think you might have to cancel. It’s not difficult to understand. The less expensive items are a bit worn at times, but that’s ok with me, they’re just plastic folding chairs. The more expensive items are very nice and worth the money. They are always super busy and I don’t care that they aren’t overly nice. They aren’t cranky but I don’t expect them to cater to me, just get the job done on time and I’m happy.

I picked them because they were the cheapest but in this case you definitely get what you pay for. The chairs themselves were OK but the customer service was awful! They were rude. They wouldn’t let me change my order. Originally the first lady I spoke to said they could fit 200 chairs in the space I rented for my wedding ceremony then the next person said there was absolutely no way that would fit. They said they have set up many arrangements at my ceremony site, however, they were in no way helpful in giving examples of previous parties. With the way they treated me I would have much rather paid the extra money to have a polite, helpful company!

I’ve used SC Rentals for many parties over the years & they have always served me well! I would highly recommend them. Their delivery & pick up is convenient & affordable. Their staff has always been friendly & efficient. They have always gotten my orders correct.

If I could give a negative 5 starts for the managers demeanor and professionalism I would! Her name is GG and she is a nightmare. I’ve rented party supplies with this company several times, I actually have an event coming up in 3 weeks and will be looking for another company to rent from due to the fact that GG the manager is so unprofessional. It is a shame because all the employees are extremely pleasant and accurate. I feel sorry for these employees, I can’t imagine working for an individual like GG. She is absolutely in the wrong line of work and should resign. I bet the company would generate more revenue without her as a key contributor to their production. I strongly believe in transparency and when I asked to speak with the owner, she hung up on me. It’s too bad the owner won’t know what is happening in the store since she seems to end all communication by simply hanging up on the customers.
Her words exactly «who are you to ask?»
Me «the customer»
GG «no, we tell you how it is and then you pay»
Needless to say… I will NOT return business here until it is under new management.

Best party rental company! extremely helpful staff. The management is great. I was so happy with my order. My order not only was 100% correct but the staff helped me with the layout when they didn’t have to. My items were extremely clean and I received every item i had ordered and many compliments. I highly recommend this place for any event large or small. Great business.

Just received the rentals from this company, When I originally ordered this rentals I told the office personnel that I had wood floors. This equipment is awful. Do Not Rent from this company. Called the office did not want to do anything about sending better equipment. I will never rent from them again. Beware…

I don’t know how this place is still in business. The WORST customer service from the rude lady who answers the phone to the manager who is just down right mean. Had a few events I needed rentals for & they were not only late on delivery but they had the wrong order & the drivers were dirty & obnoxious. After calling to complain I was cussed at by the owner. DO NOT USE THEM FOR RENTALS. YOU WILL BE HIGHLY DISAPPOINTED.

Simply awful. I had used them before for smaller events before choosing them for my parents 50^th wedding anniversary. They were bringing everything… tables, chairs, serving tables, linens, plates and utensils. They are located 3 miles from where the event was located. They were scheduled to arrive 1 hour before the party began to allow for set up and decoration. They arrived 5 minutes before the party started. They couldn’t be reached by phone and never called regarding running late. Our guests were there when they arrived and they forget the serving tables and had to leave and go back and get them. This left the caterer waiting to set up as well. This ended up delaying the party by an hour. When I reached back out to them the following week to discus the issue, I was simply lied to. Was told they were there 15 minutes late due to traffic and they brought all of the items plus some extras for the inconvenience. I stated that I was there and she can’t tell me what happened. I was basically told too bad and that «stuff happens». No apology or compensation. They really don’t care. I will never use them for anything ever again.

I wish I would be able to rate it 0, 1 star is too much for them. I put an order over the phone and I cancelled next day, 12 days before the event, I’m on a long dispute with them through my credit card because they want to steal my money, they said a lot of lies. This is unacceptable and the wrong way to do business, I’m ready to start a fraud dispute against them. DO NOT USE THEM!!!

Worst place ever. Once you place order and decide to cancel later. They will not refund your money. I called 3 days later to cancel two weeks before delivery. I told her I never signed policy and she still wouldn’t refund me. They are ripp offs. Do not rent from them go elsewhere. This is bullshit. Who ever the owner is YOUR A RIPOFF.

Worst customer service ever! They believe the customer is always wrong. I highly recommend findin somewhere else to rent your supplies from.

Sc rentals was a great experience for me and my family this past memmorial weekend. I had a pretty big party for my friends and family and needed everything from table and chairs to plates and utensils. They had everything i asked for and helped me decorate my setting with their beautiful linnens and napkins to match. Their manager is a really nice lady, she was funny and very experienced. they were also on time for the delivery and they set up everything for me, i didn’t have to do anything! i just want to thank them for their services and i am so glad we have them here in San clemente !

Everyone at SC Rentals is absolutely AWESOME to work with. Their inventory is top of the line. Best quality, best service and no one can beat their prices in Orange County.
I have been using SC Rentals for over 8 years and I can’t remember a single time where they didn’t accommodate my needs from small parties, large weddings to corporate events.
The staff is knowledgeable, friendly and eager to help. I called in the this past year the night of Thanksgiving with a large order, they not only accommodated my order but they also managed to fit me into a delivery schedule with such short notice.
What a pleasure to work with Gigi! I can’t recommend them enough. If you’re having a party or a wedding, don’t even think twice. Call SC RENTALS. They are the BEST!!!