Greg Rosalino – State Farm Insurance Agent

People always meet insurance agents in the most unfortunate circumstances, and mine was no different: I rear ended a car. It has been AGES since I’ve been in any kind of accident, so needless to say I was unsure of what steps to take. Greg was completely friendly and willing to help me through the process– told me what to expect and how things could be handled to make sure they work best in my favor. Needless to say, I’m completely happy with my experience with Greg. He’s responsive, knowledgeable, and turned an unfortunate and stressful situation into nothing more than a minor blip on my radar.

I met Greg two years ago when I was helping he and his wife buy a home in San Clemente and have used his insurance services ever since. Greg always answers his phone and his rates are by far the best rates out there on insurance products. Greg is a true local San Clemente business owner and it has been a pleasure doing business with him. I recommend him to all of my real estate clients looking for homeowner’s insurance products. Thanks Greg!

This office does not communicate and half the time when I call for whatever reason the phone lines are not working. I am not sure if all the other reviews were written with by Greg’s friends but the customer service is severely lacking.
I prepaid for the year for my homeowners’s insurance and they had my credit card on file for any incidental charges. I was waiting to have my window sensors installed on my windows until after they were painted. They had given me a small discount I think $ 200 because I had an alarm system then because I didn’t send them a certificate in time they cancelled my home, my auto, and my umbrella policy even though I have around $ 7k in annual premiums with State Farm and had prepaid in full for my homeowner’s policy.
I will look for another State Farm agent… the two months I had with them was miserable enough and I haven’t even had a claim yet…
Called four times this morning and their phone lines are not working…

Tim was very helpful and knowledgeable. I’m happy to say I have a policy with State Farm Insurance. Thank you for all of your help and for answering all of my questions Tim! I hope I can refer family and friends to you soon.
Rebecca :)

Review is for State Farm Insurance Road Side assistance & my Rep Greg Roaslino & team!
I’ve had SF insurance for sometime now and I’m quite satisfied! Greg has been helpful with all my questions and even within this year 2013 I had gotten into a car accident SF took care of everything for me! =)
Below is an email I sent to Greg November 2013 after I had some more car problems on the side of the freeway.
Hi Greg,
I just wanted to extend a thank you to you and State Farm for the help this past weekend! November 1^st I was on my way to my little brothers football game however my car broke down on the side of the freeway I decided to call StateFarm road assistance and glad I did! They were really helpful! I didn’t have to call a tow guy the agent did it for me and gave them my location and everything. My car is fine and long story short the tow go showed up within the time they said and towed my car back home at a grand total of $ 10!!! Money was tight so I wasn’t sure I could afford a $ 100 tow job back home but thank you God for working in my favor through State Farm! I appreciate you guys roadside assistance! My car unfortunately will need to have some repairs done that will cost but that’s life!
Thanks again for the continuous great service please extend my thanks and appreciation to your team, office, & company!
Sincerely a happy&satisfied customer of State Farm Insurance,
Heather Sina

This guy is good. He not only put up with me over a period of several months as I got my insurance (car and renter’s) needs sorted out, but did so cheerfully and with constant good advice. As a result, we got the insurance we needed, saving a ton of money in the process.
But what gives him the Maraschino Cherry on the Hot Fudge Sundae of Insurance is that when, in the midst of a huge auto claim problem (huge claim, huge problem), he contacted our repair shop to let them know that they needed to do the kind of repair work we needed and State Farm expected. That’s not really his job as an agent, but it’s the kind of «do what a customer needs» approach that separates good businesspeople from the great ones.
Go ahead, save a few bucks AND get the kind of relationship you thought didn’t exist any more. Call Greg.

Best Insurance agent I have ever had.