Rossi William F Painting & Waterproofing

I have used Mr. Rossi for several years to help prepare homes for sale. He has done both interior and exterior paint jobs for us over the years. He and his crew do quality work and there are very careful & detail oriented. I never have to worry about a mess being left behind and we are always happy when the job is complete.
Laura Bertolacci
Real Estate Broker
Today Sotheby’s International Realty
CA BRE # 868 180

Summary: Highly unprofessional, very angry — one to avoid.
I’m a tenant, and my landlord contracted a job with Mr. Rossi. The
two determined to not do the job because it’s February, very cold,
and Mr. Rossi required windows to be open for 24 hours during the
job.
Which should be the end of things, right?
Not for the disappointed Mr. Rossi.
Mr. Rossi decided to contact me — the tenant who is living in the
property during painting — to inform me that he blamed me for the
failure of the job, and to tell me off (more or less).
First, he called my work voicemail where he left a rude message claiming that he «declined» the job because «we will not work with or anywhere near you» and alleging that I was uncooperative and uninterested in the job completion. (in fact, I’d called him the day before to coordinate for the start day, and check in as to how I could help, but little about his tirades were rational)
Unsatisfied with leaving me a nasty voicemail, Mr. Rossi’s anger
drove him to ALSO contact my cell phone the next day to berate me
personally. Again, this wasn’t about coordinating on a job; he called solely to personally insult me and make comments on my character; telling me he’d told my landlord all about me, how I might «think» I’m reasonable but he «knows [my] kind» (!) and proceeding to go off in an angry spew about how my «kind» is «never satisfied with anything». I had to hang up on him; the guy was over the top with the intimidation and anger — very surreal.
I can appreciate disappointment at losing a job, but Mr. Rossi… wow. As other Unilocal reviewers indicate, reinforcing my own assessment of this individual, Mr. Rossi lacks professionalism, and does not handle disappointment or disagreement well. I saved the voicemail in case I need to file a police complaint about this man in the future, and will take steps — such as this Unilocal review — to ensure my community appreciates this contractor’s capacity for behaving poorly. he is definitely one that I would avoid.

I was to have an estimate on repainting my rental home by Rossi. I employed aso had a general contractor do repairs and some remodeling. The general contractor got a bid from his painting contractor. Unfortunately, there was a miscommunication between my contractor and HIS painter. The subcontractor’s painting crew came in and by noon, the interior walls had been ²⁄₃ done. My general stopped the work immediately upon his arrival. Obviously, this was a major mistake. Fortunately, it was solved to my satisfaction.
Unfortunately Bill drove by the home and was understandably upset. We had a telephone conversation and I relayed what happened. He did not believe me.
He said it wasn’t possible, the police should have been called as this was a criminal act. I agreed, said I was sorry to waste his time, but of course, got a very good price.
Then Bill said something that surprised me, he said «it looks like it». I asked him to repeat, and he wouldn’t. In other words, he inferred the painting job, which wasn’t complete, looked poor.
This is not professional, I was shocked someone who has been in this business for a long time would make a comment like that.

Rossi Painting just finished doing the entire interior of our house. We couldn’t be more satisfied. Bill Rossi is honest, fair andf flexible. His prices are competitive. His painting crew is superb. They are highly skilled, meticulous, professional and pleasant. We will use them again when we have the need, and readily recommend Rossi Painting.

Rossi Painting has painted my interior twice now; my resident and my rental. I would not even consider anyone else. Stellar job!

They did a pretty good job on the exterior of our house — I would recommend for exterior painting. But we had them paint the cabinets in our kitchen and it was awful. They sent one worker and he didn’t fully cover the cabinets with paint on the first day (a Thursday). He said he would be back on Tuesday and never showed up. When he came back on Thursday, I told him he missed a lot of spots and he said not to worry, he would check each door carefully and fix any light areas. When I got home I was so upset. Not one single door was completely covered. I called Bill and he and John came out a couple of days later to look at them. They agreed there was a problem, but I was floored when Bill said that «you have to admit it’s kind of hard to see in here.» I’m sorry, but if you’re having trouble seeing the work I hired you to do, bring in some more lights. I would definitely NOT hire them for interior work. We’re still finding paint splatters on our wood floors and light areas on the cabinets. And they painted the floor trim even though I clearly told Bill that didn’t need to be painted.

Rossi painted the exterior of our house recently. The preparation was the best I have ever seen. The work was neat and the crrew were very considerate of our lives. Mr. Rossi made severl suggestions about the job which we adopted and are glad that we did. His price was competitive.

Rossi re-​painted the exterior of our house several years ago, and we were very happy with the results. When it came time to get quotes for doing interior repainting of several rooms in the house, we made sure to include Rossi in the mix. The result: Rossi came in as the lowest bid (by a good margin). This made the choice easy, though we double-​checked their bid to make sure it included all our requests. (It did).
The actual painting was scheduled for 5 work days and proceeded smoothly at first, but then we noticed that the crew chief had a memory like swiss cheese. Specific requests (e.g. letting other workmen in the house, changing furniture locations, etc.) were forgotten, and we eventually had to post signs everywhere to make sure our requests were met and the right decisions (even paint color) were followed, even though many of these were already in the contract or had been discussed with Rossi at great length.
In the end, the painting work took 7 work days, including one day of re-​work to reverse mistakes made by Rossi. No extra cost for us, just time and hassle.
On a positive note, I do completely trust Rossi Painting. Unlike some contractors, I think they are honest and above board, and we never felt like they were trying to screw with us or be misleading. Mr. Rossi himself is also down-​to-​earth and friendly. The staff just have some communication/​memory issues.
Did the end result look good — Yes!
Was our extra effort and worry worth the few thousand dollars we saved? Yes.
Would we use them again? Absolutely — if the price was still right.
Rating is somewhere between 3 and 4 stars, but I’ll round up since this appears to be their first review on Unilocal