Gonzales Charlotte, MD

Dr. Gonzales is an insult to her profession. An elderly family member has been seeing her for the past few years. She comes across as uncaring, unsympathetic and sarcastic. Office visits are short and rushed. The first time our family member fell and fractured her back it was a very long recovery. After a hospital stay and then a stay at a skilled nursing facility she was able to return to her Assisted Living Apartment. Dr. Gonzales prescribed meds for Alzheimers and suggested she move to the Memory Care Unit. We did not agree and let her return to semi independent living and forgo the meds and she did fine. After a second fall a few years later we took her in to see Dr. Gonzales once again. After a very short examination which did not even include checking her weight, she told us «she most likely has Cancer. Take her home and make her comfortable.» We opted for a Second Opinion and this Doctor cannot confirm that prognosis. She is now undergoing PT and OT and is doing fine.
Don’t believe any of the good reviews you see here. They are totally bogus!!!

After my primary doc closed her office, I was recommended by 3 other doctors to see Dr. Gonzales. I had my first appointment today and was very happy with the outcome. She was extremely personable, listened to me without rushing, asked pertinent questions. After not being very happy with several primary care doctors since 2009, I felt totally at ease and am planning to stay with her care. Another plus for me was the organized and pleasant office staff, another change for the better. I am very picky about my doctors, and would recommend her without restraint. Thank you.

i have just met Dr. Gonzalas and the first time I had to wait 45 minutes and then when she cam in to the room, not much welcoming.
Last week I came back to her fro the results of some tests.
She explained them to me very quickly. And I really had a big issue to talk to her about.
I had had my own information about cortisol testing.
She obviously did not know anyhing about it and. It was a total waste of my time.
She could have recommended a doctor who deals with this, but she showed no interest.
I then told her she had really bad bedside manners and was very cold. I actually think this doctor should go back to medical school.
The ladies in the office are very nice. She is very lucky.
Some of her reviews are OK and other things, people went through a similar issue like I did.
i wish I could report her.
Honestly, I am not mean and do not write reviews like this.
I am being really honest, and you should keep keep away from this doctor.

After seeing her for the past 2 years, I’m getting a new primary and that basically summarizes my entire review, but if you want the detail, read on.
She was recommended by a coworker to be caring and taking the time to know you, just like what others said about her. My experience, however, is different. My appointments are usually less than 10 minutes. She does not appear to be warm and interested to know about my life AT ALL during any of my visits. I felt rushed every time I go see her.
She also wants you to see her for EVERY LITTLE THING. She will also not call when you just want her opinion on some thing minor. Maybe that’s like most of the other doctors, but I’ve definitely experienced better and had much more dedicated and caring doctor.
As to the facility, it’s inside a very small plaza. Parking is sometimes difficult. The office is very very old. The examination table is uneven and broken, so is the footstep that gets me up there. I brought it to the medical assistant’s attention and she just nods her head. Glad I didn’t fall off the bed or got hurt, but I won’t be surprised if someone does.
Office administration is friendly, although they did forget to send lab slips after telling me that they would. There also had misunderstandings of my insurance, so I had to spend time calling the insurance company while I KNOW that this is something a competent medical office manager can figure out. The answering service is a joke, but that’s like every other office. I don’t really understand why doctors use them. All they do is ask you to wait, hang up the phone on you pretending that there a bad connection, and if you talk fast enough before they ask you to hold or hangs up the phone, ask you to call back when the office opens.

Dr. Gonzales is a warm caring professional who took the time to get to know about my health and lifestyle before making recommendations on bloodwork and things to watch out for. She was patient and took the time to answer any questions I had and seemed very knowledgeable on current medications, physical trends, and other issues that were age and gender appropriate. I have no reservations recommending her as a primary care physician.

Since 2007, Dr. Gonzales has provided me and my whole family consistent, dependable, and reliable health care. Dr. Gonzales is a compassionate, thorough, knowlegeable, caring, and professional physician. I entrust my life and my family’s well being to Dr. Gonzales and her most efficient and exceptional staff., Gina, Jenny and Trixie.
I believe that a great physician is one who listens to you and offers you and your loved ones timely medical options guiding you in making the absolutely best choice. An up to date practitioner who consistently diagnose correctly 10 times out of ten. This is how I can best describe Dr. Charlotte Gonzales.

Dr. Gonzales is as nice a person as you will ever see in the medical profession. She was recommended to my wife and me by a fellow employee. On our first visit she did a thorough examination of both of us and found my red cell blood count was low. She immediately recommended corrections for this and now we are doing fine. I would recommend her to anyone.

I am a big fan of Dr. Gonzales. She is one of a disappearing breed of doctor who is independent (although part of the Sequoia hospital system). What makes her so good is that she takes the time to get to know her patients, never rushes appointments, is accommodating for last minute appointments (obviously this isn’t always possible), is punctual, and takes a proactive interest in her patients’ health.
She also had great office staff who are great at juggling appointments, calling with test results and making the office function smoothly. Her office is clean and functional.
I am happy to provide Dr. Gonzales with a strong recommendation.