Elite Towing

OMG — Dec. 11, 2014
RAIN and flooding thruout the Bay Area…
Really did not expect ANY tow company to be able to do a tow quickly today. Called Dwayne — and within 2 minutes he AND his driver stopped by our shop to get address of where I needed a car to be picked up (which is over an hour away) I gave him the opportunity to postpone until tomorrow, but he went over and beyond to handle it asap ! NOT expected.
People not in a service business, really don’t get it.
The price of living in the Bay Area is high. Doing business in the Bay Area is even higher — which, if you think is a rip off — consider this: rent, equipment loans, insurance, workermans comp (which I’m sure is HUGE for a tow company w/​employees — think of the risk involved and the owner has to pay to cover his guys), general liability insurance, AND gas ! Stop hating ! As a body shop owner, I have dealt with, and deal with tow companies and tow yards that do deserve bad ratings. Elite — in my opinion — does not…
We all have bad days, we all make mistakes. If you made the mistake and had to pay for a tow — own it, learn from it, and move on — stop hating on companies that are scraping by to earn a living. Because it’s not all going in the owners pocket — there are alot of expenses involved in running a business.
On my review — Thanks Dwayne — for the quick tow. It’s not just me that was satisfied, but the customer was shocked as well, that you were able to handle 1^st thing on such a terrible stormy day. Now the adjuster can be dispatched, and his repairs can be started sooner.

First off for all of the negative reviewers, all of you that have been towed, you were towed by the city that dispatches tow companies because you broke the law and the city also controls the storage tow fees, so I don’t know why you’re bad mouthing this company in particular. The reason why I give them 5 stars is for multiple instances but I’ll tell one example in particular. My elderly mother who drives a BMW was stuck in foster city and called her insurance company for a tow. After an hour and a half of nobody showing she called elite. They were out there in 15 – 20 mins and had her hooked up within 5 mins of showing up. There was no damage to her car from the tow and they were very reasonable and considerate. I recommend them to everyone that asks.

The positive reviews for this company are fake …
They use predatory tactics enticing business around Redwood City and San Carlos to tow cars at 10 min notice.

The positive reviews for this company look fake.
No one likes to get their car towed. However, the predatory pricing and games this (and other towing companies) play should be illegal. There is a base fee (the state supposedly «regulates») and then they hammer you for «storage» and «retrieval» and any other fee they feel like adding.
Also, CASH ONLY = Something Fishy

I called to have my car towed and talked to the type of person that likes to call everyone «guy.» (eg. «We can be out there in 45 minutes tops, guy.»)
They told me it would take about an hour so I waited. No one came and they said another 30 minutes. No one came. Another 30 minutes. No one came. Called and the person said i cancelled («Didn’t you cancel, buddy?». Oh yeah, he likes to throw a «buddy» in there once in a while).
I hung up and called another towing company.

My Custom Harley broke down on the freeway and Elite towing responded within a few minutes after calling them. They towed my bike to Dudley Perkins in South San Francisco and I found these guys very professional and they put my mind at ease. My bike was treated with extra care. I kept their card and would trust them with any of my vehicles. Not sure why those other comments are nasty. Maybe because they were butt hurt when they Illegally parked and then had to pay up. I hardly think that getting towed by a professional towing company could damage a cars alignment. Get a life… and then pay for your own alignment.

So far I haven’t noticed any damage on my towed car (thanks to the doctor-​tenant who called to get it towed from his precious space). The retrieval process was hassle-​free and the guys I dealt with treated me decently.

I can’t ever remember ever being happy to call a tow company, but twice in the last several months I called «Elite Towing» (I liked the name). The call was answered very quickly and I can honestly say Elite towing was faster then any of the AAA tow trucks I’ve used in the past. My little VW Bug was treated like a Caddy, riding high on the flatbed tow truck. I recommend these guys very highly.

I agree with Michael C.
They towed my car and damaged it so badly. It’s ok that they towed my car because I parked after business hours. But they DESTROYED my front alignment. I tool my car to a repair shop and they even said «This damage was done while towing, the towing company should be responsible for this damage».
I got a call from the repair shop and it seems the damage is pretty sever.
I am also filing a small claim lawsuit against this company. It’s ok to tow but NOT ok to destroy a car. They are very unprofessional and don’t fxckin care about people’s cars.
I will ask for the rental car (while I did not have a car) and $$ for days I missed my work because I did not have the car.
I asked for the manager but it seems the manager is taking LONG LONG vacation. Never heard from them
I am so ready to taking this business down. Seriously mad and seriously put a curse on this guy.

Watch out for this guy! he will steal your car, then charge you $ 300 to get it back. Filed small claims against him. will see If I can recover my costs. Watch out for this theif, he looks like he’s got meth mouth too. He should lay off the methanfetamines