Virgin Airways

This is the best airline

Read the reviews for Virgin Air. What they want to claim in low fares is offset by their hidden junk fees. Good forbid you have a last minute change of plan because your fare of $ 75 will cost you $ 75 change/​cancellation fee. Other Airlines like Southwest have fees but out of good conscience you normally get those waived or changed. Still with what you know and fly SouthWest next time and Oakland is a much better location anyhow. Go Southwest!

Bought 2 tickets to Vegas at $ 69 each, as per their «special» unless you pay double that price you cannot cancel/​rebook your flight, because it costs $ 75 cancellation fee! That’s more than the cost of the origin flight!!! BS at its finest! Not to mention each bag is $ 20 & they don’t even offer their services at the Oakland airport, Southwest bags fly free! & you can either cancel your flight & keep a credit, or rebook a flight! That was my first & absolute LAST time using Virgin airways!

This review is just for the front desk at SFO we have had good experiences everywhere else we fly Virgin. We were not helped by three separate people and when someone finally took the time to check us in she complained the whole time. Not the service Virgin normally provides.

From the ticket counter to the gate staff to the flight itself, Virgin seemed almost surreal in its attitude and hospitality. The people actually looked like they enjoyed their work. And the comfort was far superior, even in coach, to almost any other airline that I have flown. Excellent job.