Sandy Chiu Insurance

I just made this Unilocal account so just i can warn everyone about this insurance company. Please please please do not get your insurance from here. these people dont understand anything they are stupid eddie and his assistant sandy. And to those who are currently under their policy, look for another insurance before its too late.

I would not recommend Eddie as your insurance agent. Every time ask questions about my statement, he would say he is busy, or he will call back or transfer to somebody else, who even I don’t know if he/​she is an agent or not. And if he says call back, then means that’s it. No responds until another 2 times I call him.
For the statement, I always find mistakes about the name, address zip code etc. after months of effect, I finally had him fixed. And then I found the worse. My insurance increase a lot, by adding up a lot of unrecognized insured stuff. Then it takes months to fix again.
And after I bought the new car, repeat of above what I’ve just been through. And when I ask the price why it’s different than the time I bought it, the answer is «I don’t know, I need to ask main company» and then no response since that. Just for my laziness I didn’t switch to other agent till months ago.
If your life is too bored, you can pick this guy and have fun to deal with him endlessly. Plus the rude manners !
Just don’t know how can he survives till today with that impatient, rude manner and unprofessional skills.

This review is for Sandy’s partner Eddie Leung, because him and Sandy run the same business I am including my review for Eddie on Sandy’s page.
I currently have my condo policy with him and Sandy and bought a new car recently so I thought I would consolidate the insurance policies. I emailed Eddy to ask him for a quote two times and I received no response. I then called him, and he told me he was busy but he would respond — two days later, no response. I tried again and he told me he was with a customer and would respond — it took me 2 weeks to get a quote from him.
After giving him all my information to get new insurance on the new vehicle and being told «okay we’re done», I waited a month and never heard from him and did not receive any paperwork from All State. I called him to follow-​up and finish the paperwork and his response was «Oh we haven’t finished it.» I was shocked — I had been driving around without an insurance policy. He asked me for paperwork which I had already provided, lied and said that he had emailed me before (I checked my entire inbox/​spam and found nothing), then when he sends me the wrong paperwork — the address is incorrect (even though he has my current condo policy with correct address). Turns out he was quoting my a different zip code to lure me in with a cheaper quote, once I corrected him — it increased the quote and he makes no apology.
I wasted a month trying to give this guy business. He was unprofessional, disorganized and rude — I had to email him twice and follow-​up with a call to get any response from Eddie. I am disgusted with his business mannerism — he once told me «Oh! Angela, I didn’t recognize your voice because it sounds so sexy right now.» I ended up going with AAA who had better rates and was able to finish my paperwork the same day and had amazing customer service.
I would never recommend Eddie — agents that run this type of business give insurance agents an awful name.