GameStop

I don’t always get video games but when I do… I go to this Gamestop.
This has by far the best customer service of any gamestop and even outside of gamestop. I’ve been here about 5 times and each time the service never changes. I always get top notch service. I think the company needs to show a video of how they handle customers as a training tool since they are personable, knowledgeable, and efficient.
Overall, this place rocks and I recommend it to anyone who is seeking the perfect game for you or yours.

I like to think of myself as a geek. Not a nerd, a geek — there is a difference you know. But I’ll have to admit, the older I get, the less intrigued I am with these video games, especially since I can’t handle these multi-​button, thingamajig controllers that my kids use as if they were born with them. So when I had that task of going with my son to get his XBox without my better half, I was worried I’d botch that up and get the wrong stuff for him. No, not at this GameStop. They won’t let you fail here. Reggie really knows his stuff. And apparently my son and husband are regulars there because when we walked in, they greeted my son by name. Not just Reggie, but all of the staff there. Not sure how I feel about that… but I digress.
Reggie was great at talking to my son to make sure he was getting exactly what he wanted, and checking with me to make sure there was parental approval. While he was ringing up the transaction, he gave us some tips on how to use the console, options to use a flash drive, and some games we should try. And I use we very loosely here — again, not coordinated enough to handle playing these things. We left with XBox and game in hand very pleased.
If you’re looking for a game place that actually provides pleasant customer service, this is the place for you. They work hard for your business — so give them some!

Been here a few times and the customer service is excellent.
First visit we must have been in the store for about 45 minutes. As we’d just emigrated my husband wanted a new XBox — but had to have the new Halo edition. Only it was only for pre order and was due out a few days later. The manager served us and was excellent. Explained that a certain amount had been pre ordered for customers at this store and payment was due on them by the following day and if there were any not paid for we would get first dibs. He then went on to call other local stores for us just in case the one’s at this store were all claimed.
A few day’s later my husband was just like a kid at Christmas with his new box, thanx to the great customer service.
We’ve been back to this store a few times since and the manager remembers our names each time and customer service is spot on. Very helpful, very friendly.

I’ve been here a couple of times during Lunch Breaks. This place is excellent. Even though it’s another Gamestop, the customer service was Super! Helped me through out the whole service. Well informed and polite associates. Couldn’t ask for a better Gamestop.