Airport Rent A Car

These guys were fantastic! Located just a short trip from SFO, when I was unable to rent a car at the airport, this company was recommended to me. They came and picked me up. Took me to their office a few minutes away from SFO. Got me into a clean, comfortable rental car quickly, and even honored the rate I had originally expected at national rental car companies. They were nice, friendly, professional, and really saved my business trip from being ruined. Thank you!

Might be the worst rent a car place of all time. We went to thrifty in the airport and the man there said he could get us a better deal off site (also all the cars were reserved so it’d be really expensive on-​site). So we agreed to it and he said wait and a van will come pick you up. After 30 minutes, a sketchy man walks up (seemed from the Philippines, regardless very little English) and tells us along with another family to follow him. We follow him downstairs, outside and a little further. At the end of the pick up area there is one white car, which is pretty ratty on the inside. With stains and just generally not clean on the insude. So we stand around waiting for another car for the other family. After 20 minutes another car pulls up and the other family gets in and we go. 5 minutes later we get to the place. Tiny little crappy parking lot (split with a convenience store of sorts) and we go in and we do all the paper work. They give us that crappy Camry that we drove over in. When we sit down in it we realize that we could have for the same price just went to a different rent a car place in the airport and get a decent car. So we tell them we either want a discount or are leaving. Man very rudely talks to us. Then agrees to drive us back (at least he did that). Overall, extremely dissatisfied with this company

These guys were great! They literally saved our trip, and provided an exceptional service.
First, we were planning on renting an Avis car at the airport, but they did not have any small cars left. We tried other companies (they are all located next to each other at the same floor), but did not have any luck: no cars for those who had not reserved them beforehand. We did not expect such a scarcity of cars, and literally did not know what to do, we really needed a car right then and there. We found out about Airport rent-​a-​car, called them, and they came and picked us up from the airport very promptly. They are located really close, in San Bruno, and their rent is cheaper than at SFO. They also accepted our debit card without putting on hold any extra money (as Avis had done before, without any warning…), and were very nice and accommodating.
The second time they saved us was on the day we had to return the car. We had our flight on the same day, but could not get the car from the paid parking lot where we had parked it, because the owners just did not show up in time (just in case: the name of the parking place is Cable Car Parking, and what a horrible experience we had with them! imagine: you have a flight to Brazil at noon, the parking is supposed to be open at 8, and you wait till 11 and no one shows up… you try to call, no one answers., and they have the car keys, so you cannot leave…). Anyhow, we were waiting at this parking for 3 hours, and were in despair. We were about to miss our flight. Eventually, we called the guys from Airport rent-​a-​car, explained our situation, and they immediately agreed to come to downtown San Francisco with a spare car key!
Thanks to them, we did not miss our flight. By the way, the car they rented us was in good shape, and the rental procedure was quick and easy. The employees of Airport Rent-​A-​Car were professional and kind, and were of a tremendous help. Will definitely rent from them again.

Whenever I’m in a pinch, such as my car needing to go to the shop, or I’m just short a vehicle when my family needs an extra, I come here. Despite what I’ve read in these reviews, I’ve found them to be honest and very accommodating. They’re not always on site, because they pick people up from the airport and other locations, but you just have to give them a call and they’ll be there when they say they will.
I’ve rented cars for as little as a day, to as long as a week. Depending on supply/​demand, you can negotiate with them. I found them to be fair and honest, and I’ve been using them for about 2 years. Sometimes a Zip car is just too pricey.
BTW, I only gave them four stars because some of their fleet isn’t the top of the line, if you know what I mean. I’ve rented mini-​vans, sedans, and compacts. but mostly Toyotas. Never had a vehicle problem either.